Nick S.
Google
This place has the potential to be so great, but our experience was awful. We came in at 3:30PM on a sunday, only three other tables were seated. Despite advertising a massive draft beer collection, the taps were "unavailable."
Once we had placed our order, we waited for an 45 minutes before food hit the table. In that time, our server checked on us twice. Not once did she ask if our empty soda cups needed refilled. Not once did she assure us that our food was on the way. She never removed our appetizer tray from an already packed table.
Included in our order we had 2 burgers, 2 quesadillas, and a burrito. One burger medium rare, the other medium. When the food finally, arrived both burgers came out so well-done they were bone dry. My burrito had a solid chunk of onion over an half inch thick in the middle of it.
The waiter never actually waited for us to respond when she asked if everything was okay. I had to go ask the bartender for soda refills.
While we were there, we saw an individual in a wheelchair be seated at a hightop, no ADA-friendly seating, we weren't ID'd for our alcohol, and the other tables we saw seated after us seemed to have similar substantial wait. Now, an hour and a half after showing up, we're left begging for the check to escape this sad excuse for a restaurant.
Having to exhaust ourselves for the most basic service items made an already mediocre-at-best food experience feel like a nightmare.