Josie Mittleman
Google
Let me start by saying I have had high tea at some of the best, and also some of the local places. It is something our family loves to do. This was an absolutely horrible experience. We booked for our daughter's birthday. I called prior to our reservation to confirm they can meet our dietary restrictions and the person I spoke to verified that there was no issue. We showed up and they had decorated the table with confetti which was a very nice touch. Unfortunately, the table was by the kitchen so we had a front row view of the wait staff going in and out of the kitchen carrying boxes and setting up for dinner service. The rest of the restaurant was almost empty. Surely they could have found another spot to seat us. The waiter comes over to take our order and I remind him that I had called prior to our arrival with our dietary restrictions. Guess what? They were not prepared. After drinking tea for 30 minutes they finally offered my daughter a cucumber and cream cheese tea sandwich and an avocado and tomato sandwich. The scones didn't come out until after we were there for over an hour and they were burned and had raisins even though the menu said there were plain ones. When we asked for plain they said they didn't have, of course, so they gave me a credit of $26. The desserts that came with the tea were awful - all chocolate, very heavy, and tasteless. The final straw was when they brought out the scone to sing happy birthday they came out with a super creepy stuffed bear that sang - maybe it would be ok for a kid but our daughter is 20!! It was awful and creepy and made us all feel so uncomfortable. All in all, it was an awful experience and we will not be returning.
