Dhi
Google
I recently had the pleasure of visiting your beautiful cafe, and I want to begin by expressing my appreciation for the stunning setting and great atmosphere you've created. The views were absolutely breathtaking, and I was grateful to enjoy special moments there with my family.
During our time there, the café was understandably very busy. However, the service was quite slow, and I had to wait around 20 minutes just to receive cutlery, which unfortunately caused the food to become cold by the time I could eat. It’s always a shame when a good meal can’t be fully enjoyed simply because of delayed service.
Additionally, the limited availability of restrooms was quite inconvenient, as we had to go across the road to use the facilities. With such a large number of guests, it might be worth considering improvements in this area to accommodate everyone more comfortably.
I completely understand that things can be more challenging during peak hours, and I truly appreciate the effort your team puts in to manage everything. My intention in sharing this feedback is simply to encourage small improvements that could make a big difference in your guests’ comfort and overall experience.
Grateful for the beautiful space, the comforting coffee, breakfast right in front of the breathtaking mountain view. I truly hope to return again soon and experience an even better version of AKASA Specialty Coffee. ☕🥐🤍🌼