Herman3333
Google
A very stylish property in a happening part of the city with numerous bars and restaurants in the vicinity. ||I felt however that the designer has gone a bit too far and in certain respects style has trumped practicality. Some examples. Due to the low level mood lighting in the bathroom I wouldn't recommend shaving after dark. Used towels live on the bathroom floor in the absence of anywhere to hang them. The very trendy light fittings in the (very nice) Italian restaurant are unfortunately at such a height that you are in serious danger of head butting yourself when moving around, whilst the avant garde circular feature in reception is more obstacle than objet d'art. ||I would recommend avoiding the trips/excursions offered by the hotel. I recognise that hotels will look to take a turn on these but there is profit, and there is profiteering. ||A basic return trip to Doi Suthep (no guided tour element) costs THB2,500 through the hotel. We used a metered taxi which waited for us for an hour before bringing us back and paid THB1,000. Worst of all was being charged THB1,500 for what was no more than three separate five minute tuktuk rides (again no guide element) to 3 of the main temples in town. I'm sure we could have arranged this ourselves for less than a third of that amount. ||Our transfer to our next location (Chiang Khong), as organised by the hotel, whilst undertaken by an affable and capable driver was in an aged, noisy and not particularly comfortable vehicle, not at all becoming of a 5* SLH member. We weren't even offered a bottle of water for our 5/6 hour journey. I suspect however that the THB10,000 we were charged afforded the hotel with the biggest profit margin opportunity. ||The hotel really needs to prioritise the guest experience over its P&L. We were attracted by the many positive reviews and eagerly anticipating our stay but in truth were left feeling somewhat underwhelmed.
