Al Badayer Retreat by Sharjah Collection

I had a wonderful dining experience at Al Madam Restaurant and would gladly give it a five-star rating. The food was delicious, well-prepared, and full of authentic flavors that truly impressed me. Every dish was fresh and served with great attention to detail. The service was excellent and made the experience even more enjoyable. Special thanks to the waitress Kalani, who was incredibly kind, professional, and attentive throughout our visit. She made sure everything was perfect and greeted us with a warm smile. Thanks to the great food and outstanding service, I highly recommend Al Madam Restaurant and look forward to visiting again.

Our stay at Al Badayer Retreat was truly exceptional. From the beginning, the team gave special attention to our request for the best unit with good privacy around the private pool, and they delivered perfectly. The villa was peaceful, comfortable, and exactly what we hoped for.||A big thank you to our murafik, Ukasha, who took amazing care of us throughout the stay. His professionalism, guidance, and warm attitude made our experience smooth and enjoyable. And, Diego who helped us with our buggy rides and gave us a wonderful tour of the property.||Also, we also want to appreciate Sushmita from the restaurant staff for her kind service and welcoming nature. She made every meal feel special. The full board food was amazing, with great taste and variety.||Overall, Al Badayer Retreat offers outstanding hospitality, beautiful surroundings, and a truly relaxing desert experience. Highly recommended, and we would definitely return again!

The property itself is visually stunning; however, the service fell well below the standard expected of a five-star retreat. From check-in onward, service was inefficient and unnecessarily time-consuming. Upon arrival for New Year’s Eve, we were informed that room service would be unavailable after 4:00 PM due to a ticketed gala priced at AED 350 per person. Unfortunately, the buffet was extremely disappointing—food was poorly seasoned, often cold, and of very low quality. Seating was outdoors with no heaters provided despite windy and chilly conditions. Although the buffet was scheduled to begin at 6:30 PM, no food or water was served until after 7:30 PM. The event felt poorly planned and inadequately managed. While a service manager attempted to address the issues, the experience remained unacceptable for a New Year’s Eve event. There were also significant maintenance issues in the room, including a plumbing failure that slightly flooded the toilet area. Resolving this required over four calls and several hours. Similar inefficiencies occurred with room service orders—items were frequently missing, delivery attempts were falsely claimed without any knock or doorbell, and food often arrived cold. The buggy service was consistently slow unless during check-in or check-out, leading us to walk frequently to avoid long wait times. The only highlights of the stay were the private bonfire experience and the room itself, both of which were excellent. Overall, the cost of the stay was completely disproportionate to the level of service provided. While the staff were extremely nice and well-intentioned, the property appears poorly managed and unable to adequately support its guest volume. Due to the lack of value and subpar service, I would not recommend this retreat.

I would like to thank Mr. Ahmed bin Zayed, Director General of Sharjah Group, and his team (Mr. Khalid and Ms. Laxmi ) for their excellent service, which was appreciated by all attendees at Al Badayer Oasis Resort. The warm welcome and prompt service for all requests were truly commendable. We were delighted to stay at the resort, and it was an ideal choice for the Dubai Women's Association Board Meeting.

Anyone wishing to break free of their daily stress.... listen up.... Fantaaaaasticly located in the heart of the sand dunes is Al Badayer Retreat. A 5 star facility with impeccable service. Even the person at the gate greets u with a smile and ample parking instructions. The overall layout is very soothing to the eyes as every building blends in with the sandy hues... But... wait till its dark and the whole place lights up magically. There are plenty of activities to keep u busy if u wish.. I tried cycling around the paved paths and loved it. Rooms are spacious and theres a rain shower in the washrooms... The spa is beautiful with an indoor pool. At night we had a dinner out doors with a bon fire with live barbecue and amazing music. All in all ... a 5 star experience which refreshed and renewed my vows to take more time off. A special thanks to Mr Sushmita at the restaurant.

An absolutely unforgettable experience at Al Badayer Retreat by Sharjah Collection. From the moment we arrived, everything was handled with such care, professionalism, and genuine hospitality.||The team went above and beyond to make the day truly special — every detail was thoughtfully arranged, and the service was seamless throughout. The setting is stunning, peaceful, and beautifully maintained, making it the perfect place for a meaningful celebration.||A heartfelt thank you to Ahmed and the entire team for their kindness, attentiveness, and warm spirit. It truly made the experience memorable, and I couldn’t have asked for a better place or team. Highly recommended 🤍✨

We truly had an amazing staycation! The ambience was peaceful and relaxing — just what I needed to recharge from my usual busy life. Special thanks to the wonderful team who made our stay extra special: Herbert, Vikas, Avita, Cedreic, Kalani, Susmita, Chef Harendra, Chef Adytia, Chef Karan, and Ms. Cristy. Everyone was warm, attentive, and went above and beyond to make us feel welcome. We’ll definitely come back soon! 🌿✨

Exceptional and unforgettable experience in a very quiet, clean and comfortable location. Everything is perfect from first moments. Breakfast is perfectly served by a professional team , particular thanks to Herbert for his service. |Will come back insha'Allah.