Matt B.
Yelp
A horrid experience. I was served a used band-aid.
Live in the neighborhood, decided to stop by.
I ordered a wrap, 3 people ordered after me. I received my food very last. Sure, an unexpected 20 minute wait (that only I experienced) can be excused. What cannot be excused?
THE USED BAND-AID STUCK TO THE SIDE OF MY WRAP.
I was horrified. I've worked in restaurants for years, mistakes happen, maybe a stray hair or some lettuce that is past it's prime... but a huge bloody used band-aid?! Radically unacceptable. Also, points to a deep disregard of general sanitization practices, especially during a pandemic. Where are the gloves?
The response was even worse. The person at the cashier, in a dead-pan tone said, "oh sorry, we will make another" (Another?! Horror) A few words of another language are exchanged with the cook, he walks to the register, looks me dead in the eyes and just shrugs and walks away. Which left me thinking, perhaps it was intentional. Being served dead last after ordering first, while being present in the space with my same sex partner. I can't help but think I was targeted.
Perhaps I'm reading too much into it, but, facts are facts and I was served a used band-aid.
I asked for a refund, which I was given, and I left. I will absolutely never return.