Lee L.
Yelp
If I was not in desperate need I would refund my $25 and never come back. Thank the Lord my job is taking me out of the state at the end of the month, and if it weren't for this winter weather I would seriously consider not joining a gym in New York at all (the prices everywhere are steep except for this place.)
The facilities at Al Oerter are very nice, actually. They have two cardio rooms, that so far when I've gone have been about half-full. Parking seems like it could be a real PIA, but again me and my friends go on the off-times and it's not so bad then. There is a massive soccer field just alongside the building that looks like you would be better off running around then entering this purgatory.
The dance and raquette ball rooms in the back seemed to be the nicest--not that I would know, considering the instant I stepped past the doors on my first day I was accosted by an incredibly rude security guard that snapped at me STUPID questions ('what do you want?' 'why are you coming back here?') instead of just telling me the back was closed, which (don't worry!) she eventually told me after threatening to revoke my gym membership for being in the back.
Jesus take the wheel, if this wasn't a sign, today certainly was.
There I was, ten minutes into running on the treadmill (after the boy at the front didn't spare us a hello upon entering. The bar-scanner for the cards was broken, and he allowed us to fling our cards stupidly around the front of the desk for a good minute and a half before he finally took the proffered card and started writing the code down. I don't know what to make of this experience, I was laughing too hard at this ridiculous nature of the event to actually be offended that he seemed to be incapable of speech although he answered the phone competently enough.)
I'm on the treadmill, reaching my stride, when a broom handle suddenly appears on my left and taps the middle of the monitor. I slow my pace frantically, trying to turn to the cleaning lady standing behind me while not tripping and take off my headphones at the same time. She's continuously jabbing at my sweater (small, innocuous fleece thing that it is, tied securely and out of the way to the right arm of the treadmill, just as I did the last time I came here) and then pointing at me. I finally slow the machine to a walk, very confused as to why this hostile janitor has taken to snapping at me, when she shouts "Turn off the machine!" I turn it off, worried that I've done something wrong.
This psychotic woman then repeats "Get off this machine! Put this in a locker!" and then swinging her limbs at me as if I was too stupid to understand what she was rudely telling me to do.
Now. Looking around, there are at least three other people with a single sweater slung over or around their machine. Now I'm pissed. She's inturrupted my workout, treated me like I was trying to burn down the building, and now she was glaring at me like I was the b***h. The woman gestures at me and scowls some more, indicating that I should hurry up, and irritated beyond belief I dash to the lockers, slam my fleece into one at random, and come back just in time for my settings to disappear.
For such a nice facility, the amount of rude, incompetent people I've met in less than two total hours being in this stupid gym is infuriating. I know New Yorkers don't A-List on polite, but if one more person snaps at me from this gym and treats me like I just broke into their house or impregnated their daughter, I'm going to bark out the manager of this establishment, take my money, and never, ever come back. This place is a hot mess. Do you people understand anything when it comes to customer service? I've been in plenty of public rec center, NEVER have I been treated this way! What a travesty. People are just trying to work out, I don't want the third degree when literally all I am doing is going about my business and not hurting anybody.
Short and sweet: this is the rudest public installation I've ever paid to be in, and this place is not worth your time. Invest in a place where people will treat you with respect.