Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

My mother and I stayed at Al Seef Heritage Hotel Dubai from December 22 to 24, 2025, and we had a wonderful experience. The hotel beautifully combines traditional Arabic charm with modern comfort. Our room was clean, well-equipped, and very comfortable—perfect for staying with an elderly family member.The location is great, right in the historic Al Seef district and close to the creek, making it easy to explore the area and enjoy local dining. The staff were friendly, attentive, and truly welcoming throughout our stay.A very thoughtful service worth mentioning: anywhere within the Al Seef district, the hotel can arrange a golf cart pick-up and drop-off, which was extremely convenient, especially when traveling with my mother.Additionally, due to a flight delay, I requested a late check-out, and the hotel kindly agreed. This was incredibly nice and much appreciated, and it really made our departure day much more relaxed.The only minor point is that the hotel is located in a lively historic area, and the call to prayer from nearby mosques starts early in the morning. Guests who prefer very quiet surroundings or are light sleepers may want to consider this, or choose the nearby Hilton Canopy instead.Overall, it was an excellent stay with warm service, and I would definitely recommend this hotel.

A truly unique stay that blends authentic Emirati heritage with Hilton's comfort. The location in the Al Seef district by the creek is fantastic for exploring the old souks and taking abra rides. The room design with traditional arches and rustic finishes made us feel immersed in history. Service was friendly, and the breakfast had good variety. The only minor drawbacks were that some areas of the heritage building can feel a bit dim, and the pool is on the smaller side. Perfect for travelers seeking culture and charm over a typical glossy hotel experience.

This place was incredible. I highly recommend it to anyone in Dubai looking for a quick getaway, and to tourists as well — it’s one of the best spots to stay. Right in the heart of Old Dubai, it feels like you’ve stepped into a completely different world. The rooms were elegant and spotless, and the staff were genuinely wonderful. A special shout-out to Preethi at reception — her kindness and energy truly stood out. Everyone I met was warm and welcoming. The food was great too, especially the breakfast buffet. I’d love to visit again — it was a memorable stay.

Why Stay Here? Al Seef is a hidden gem in Bur Dubai, blending heritage charm with modern comfort. The souq-style design, friendly staff, and prime location by Dubai Creek make it perfect for culture lovers. Highlights: ✔ Authentic vibe – Feels like stepping into 1980s Dubai ✔ Great location – Walk to Al Fahidi, Meena Bazaar & take an abra ride ✔ Unique experience – Buggy rides, quiet mornings, lively evenings ✔ Cozy rooms – Small but stylish with heritage touches Considerations: ⚠ Not a resort, but a boutique stay ⚠ Daytime noise – Souq gets busy, but nights are peaceful Best For: Travelers who want history, culture, and a local feel—not luxury resorts. Verdict: 4.5/5 – A must-stay for an unforgettable Dubai experience! 📍 Location: Al Seef, Bur Dubai

I stayed for seven nights and here is my honest review. Overall, it was positive but please read the entire review. Service: Absolutely amazing! 5 stars - the person who stood out to me most was Yaseen as he was always smiling every time he saw us and went above and beyond to cater to our needs, even anticipating them before we asked. We would often get back to the hotel really late when the souq was closed and empty, and he would be waiting to drive us to our room with the buggy! He was absolutely brilliant and Hilton are lucky to have him. Atmosphere: The heritage feel felt like we were transported back in time. Waking up with mud house views and merchants chattering on the street. This is an experience of Dubai that is one of a kind and it’s a genuinely refreshing change from the luxury hotel experience. Rooms: Whilst the atmosphere and the vibe of the room was amazing, it fell short on cleanliness. Unfortunately we had a bed bug problem in our room. The first time we noticed it, we informed the reception and they immediately sent pest control to clean out the mattress. However, a few days later, my wife had spotted another tiny bug crawling under the duvet. On this occasion, we informed reception and the hotel manager immediately came to our room to investigate the issue and we were given a new room. This wasn’t ideal as we had to abruptly pack everything back up but the hotel staff were very helpful in transferring all of our belongings. We do have pictures of bed bugs which we showed the cleaners and hotel manager, but I will not share them here as the staff really did go out of their way to help us in this situation. The hotel manager did promise us that he would make it up to us but we didn’t hear back from anyone on the matter. I was quite disappointed by this as we had paid extra for a souq view balcony room, but due to an issue that is no fault of our own, we were downgraded to a non-balcony room for the last 2 nights of our stay. Overall: Great atmosphere and very friendly staff, especially Yaseen. Had it not been for him, I would most definitely have left a harsher review due to the bed bug situation, room downgrade and the false promise of compensation.

Al Seef is in a great location away from the bustling city of Dubai, the rooms were beautiful but clean and amenities were good. Most importantly, the staff was contactable easily via Whatsapp and our housekeeper, Agus, was really friendly and helpful. He paid attention to what we needed for the room, and provided us with all the amenities we needed. Other staff were also very efficient and friendly to provide buggy service as required, and we were able to seamlessly use the pool and gym facilities at Canopy, Hilton's sister hotel. It was an incredible stay and would highly recommend it.

This was my second time staying here, it was even better than the first. Everything was absolutely perfect from the vibes, to the location, to the comfort, to the service… solid 10/10 The rooms were clean and cozy, despite the “old” look the atmosphere was so nice, and the location was super fascinating. its in the middle of an old traditional Emarati market and everything was so easy and convenient. staff was available 24/7 and service was 10/10 honestly. They were very welcoming. And a special, BIG thank you to Wassim — hands down the best worker there. He was always around, super attentive, and went out of his way to help us with anything we needed. even post check out! His energy, professionalism, and kindness really made our stay even more special. People like him turn a great hotel into an amazing one. I would definitely visit and stay here again.

Ali & Shatura were amazing and very attentive throughout our brunch. They ensured we had plenty of food and drinks and were so friendly & took photos for us which we really appreciated. Very enjoyable brunch and great value. We really enjoyed the music, DJ & singer, it was however a little too loud at the start of the brunch. They did lower the music after a while which made it much easier to talk across the table. The location in Al Seef is very nice and picturesque.