Alamo Drafthouse Cinema Laredo

OKAY let me be clear about something, I'm only giving it 4 stars because it is kind of expensive even with the Tuesday discounts. I really like the Alamo Draft house cinema, I think I like it better than my favorite cinepolis and cinemark locations I usually frequent and it's solely because they have this amazing and I mean AMAZING Kale veggie burger. You may think I'm joking but I'm not. I am so dead serious about it especially since I've stopped eating at fast food chains with the exception of Smoothie king, Subway, olive garden, and on occasion Chick-fil-A. That veggie burger is SO damn good I want to try to make it at home but can't find a close enough recipe to it and it's purely because of the sauce. The only thing that would make that dish much more heavily is if they added sweet potatoe fries into their menu. Besides that they are pretty great, their pizza is amazing too, the screening rooms are just cold enough to beat the heat but not too cold that you're regretting not bringing a sweater with ya. I also really like that they have an actual decent menu because just like Anton Ego, "if I don't like it, I don't swallow"

I have been going to Alamo drafthouse since they opened in Laredo. Movie parties are the best ever! I’ve smashed a printer (Office Space) shot cap guns while reciting Jules’s righteous man speech (Pulp Fiction) scratch & sniffed all sorts of things (Friday) and so much more! I recently had a private birthday party showing there and I couldn’t have been happier with how it went. Everyone was great from planning to serving. Food is always good, drink selection doesn’t disappoint! PS. Show up a half hour before movie time and be treated to a whacky and entertaining pre-show of random videos and old commercials related to the movie!

I was offered great service at Alamo. My server, Moy, was very attentive and even cracked jokes, which my kids loved. He made us feel welcomed, and we really enjoyed the movie Zootopia. We would definitely go again!!!!

Staff are nice, good seating could use reclining tho. Has little lights that have the least distracting position to look at the menu. I watched The Conjuring last rites and it went smoothly. Pretty gud movie.

Very good service and food but there is something wrong with the draft beer. I go at least once a month and every time I go I order different draft beers and they taste horrible. I’m not sure if it’s because nobody is cleaning the kegs or the faucets but it’s gotten to the point where I don’t even bother risking ordering a draft beer and would rather just order a bottled beer.

Nice theater, very film buff & Hollywood nostalgia oriented decorations, events, and merch. Good food and short waits

Food is great. Cant get enough of them mozz sticks and Carnivore Pizza. Love the place.

I'm in love with the movie theater, the whole experience makes the movies to be much more enjoyable. I like the fact that they play old movies as well and provide additional services such as movie parties, etc... What gets me really excited about going to this place is that they have a menu so you can enjoy some burgers, pizza, wings, beer, coktails, etc... Apart from just popcorn which they have as well. Another thing worth to mention is that they already incorporated some vegan options such as a burger with Beyond meat patty, cauliflower wings and vegan pizza as well. This time, decided to give the vegan burger a try and it as extremely good, enjoyed it a lot while watching a horror movie (couldn't take a picture because the movie was already playing). The service is outstanding, love that there are somer waiters that pick up your order so you don't have to order prior entering to the movie. Also the offer a kinda membership where you pay around $20 and it allows you to go to a movie once a day for free (some restrictions apply), we're actually considering purchasing it so we can go on a more regular basis.

Waited 30 minutes no waiter ever came by. There was only one waiter for 46 people. She never stopped by. I went to go ask another waiter if I can order with him and he told me go sit down she will be there . She never came so I left after waiting for so long. Bad service. Not only that there was karaoke night ‍

Great experience at this movie theater!!! The food and service was very good. I loved huge selection on the menu and all you can eat popcorn! They are on to something here with the service while you are watching the movie! All you have to do is write out what you want and place the paper standing up in front of you and a guy comes by and fills the order. Drinks and food! I also like that they have a bench/table right in front of you to eat while you watch the movie. The Ambiance was very mellow and easy on the eyes in the eating area. This is now my favorite movie theater in Laredo. Highly recommend this one

Wow right off the back one of the cashiers (cashier female with glasses) started yelling her greeting lol seemed like she was annoyed because we were standing a few feet away from her ( gee wonder if maybe we were standing away because my husband was getting the tickets off his phone and didn't want to block anyone from being next !!!) then my husband was going to buy me and himself a Beetlejuice bucket and himself one too but then another employee (tall lady curly hair put in a pony tail)came and said they were going to take the bucket even though that cashier had already charged us for both!!! Crazy!!!! So now the computers don't work and we got charged for one bucket because the other employee just came and took the other bucket that was already promised to us. Pooooooor business management. We got a new cashier friendly and apologetic for the employees behavior...so we appreciate that. Our waitress inside was nice but only checked on us once .

Service was a 1 star for me. Server did come up to us 5 minutes after sitting, I said we needed a couple of minutes, he never came back even when our paper was up. I had to go find a server outside & hand it to them. They took an extra 10 minutes to come with our drinks. They brought our appetizer with my husband's entree together & forgot to input my entree. I understand servers get busy but the couple next to us was getting refills & food while we were completely ignored. Very disappointed it was our first time going to Alamo draft house. Will not go again.

Alamo Drafthouse is always what you expect a movie theater. Movie theater was clean. No issues. Food is OK. Popcorn is good services is ok

Have gone a couple of times, the service is not that good at the beginning but when the movie starts, the waiters are faster. Ambiance, the seating not my favorite. Prefer Cinemark seating, food is okay, don't expect too much

Seats are uncomfortable, food takes forever. The bartenders are awesome ! They need better seats.

I love this place. Before the pandemic lockdown I was there regularly and afterwards I went less often than I'd like. From the unique pre-trailers to the super friendly service, it always feels like home. I love the variety of foods and the themed drinks. Don't forget the showings of older movies with cool movie nights like "music parties" and "quote alongs!" Wonderful experience each time and I've been going since it opened!

Great place a real gem! I went yesterday Bartender was super cool and gave a great service! The Overall vibe of this theater is great. Great job guys! And thanks.

We love coming here. The menu options are great. Sometimes, it may take longer for the orders to be taken once the movie starts so definitely get there a good 15-30 minutes ahead of time to be able to look at the menu and order in time for the movie to start.

Best popcorn in town. Clean and great staff. Like the bottomless sodas and popcorn. The pizza and burgers are tasty.

I experienced great customer service. The bar and theaters were clean. The food was great.

Very disappointed that they only had 2 stalls open in the bathroom. The others were supposedly "out of order" and one was just locked. This was The Batman weekend with sold out shows and only 2 stalls open. Not acceptable. And to top it off, one of the stalls was out of toilet paper. If in reality the restrooms are out of order, they need to get them working ASAP!!!

I was excited to find out that there was an Alamo in Laredo because I never got a chance to go to the one back home in Brooklyn, NY before I moved. The staff at this location were so friendly. I really enjoyed my movie. The theater wasn't crowded and all of the other guests were courteous. I had a Moscow mule and a chicken sausage pizza with a side of ranch (my server suggested it and it actually went well together). I'll definitely return soon.

I love this place and miss it terribly. Always good movies, food and friendly staff. It was always a treat to go here with my family. We all loved it.

I've been coming to this theater for a couple of months now and I gotta say it's the nicest movie theater to come to in Laredo

Ok, it's like this. My 2 fountain drinks took more then 30 minutes. Yes, fountain drinks. I also ordered 6 Food items from the menu. I told a staff member that I have been waiting 30 minutes for my drinks. I said if it takes over 30 minutes for my drinks to arrive, how long is my food going to take 2 hours. I said, should I go buy my drinks myself? What happens next, they bring me the wrong drinks. Then, what happens next, here comes a man saying im the manager. He was there talking in a very loud voice for all to hear. Saying I spoke to his staff ugly. By this time i was angry and he said he could remove me from the theater. I kepted on saying thank you, thank you over his voice. Yes, I was rude to him because his staff, which was that 1 guy, didnt tell him they brought me the wrong drinks either. But he did go crying to his manager saying what I did say. The manager said I have over 100 people in this theater. Imagine, he basically said he couldn't handle, nor his staff handle lots of people. The staff a girl also brought me cheese sticks which, I said not my order, so she took it to someone else on my row. I think the manager should tell his staff, take the drinks first its faster. But nooo, he had this big shot attitude towards me. I wanted to stand up and leave but i restrained myself because I took my grandson to go see Mario. Thats the only reason I stayed and kepted quiet towards his staff after me complaing that my drinks were taking to long. Hey, come on. Over 30 minutes for fountain drinks to arrive. That to me is unacceptable and it should be unacceptable to the manager if he thinks he is high and mighty. So here I am writing this review because it was so disappointing. So my food bill was 90 dollars. Im a good customer, a very good customer and if the manager cant see it well my tip for his staff was a big 0 Since the manager thinks its great to have his customers wait for fountain drinks over 30 minutes and I should keep my mouth close and not complain then I think the manager should Tip his staff the 30 or 40 dollars I was going to Tip. That is very acceptable. Remember the manager said I have over 100 people and he couldn't handle his job. How sad to have someone little and simple minded try to run that theater.

I love how they have themed food and drinks for certain movies that are showing. I really enjoy being able to eat dinner and watch a movie all at once and not your typical hot dogs and nachos, they have a bunch of different things to choose.

I love this place, food and movies in one place. Food is typical of a chilis. Good selection of drinks and food. Clean and comfortable. Sound system is awesome.

I went to the last show of the night and asked if the kitchen would be open during the show. The manager kindly informed us it would be until the last 20min of the show when "last call" would be given. We ordered a beer at the bar, great service and knowledge about their beer inventory (Both draft and bottle). No complaints there. Bartender was awesome, greeted us, remembered us and offered us tastes of some new beer on draft. So now onto the actual movie.. We found our seats, the server greeted us, asking if we've been there before (the whole intro speech).. Since we've been to an Alamo before we knew how it worked. We ordered the bottomless popcorn, two waters and fries with queso. We finished the first bowl of popcorn 20min into the movie, our server came by picked up the bowl and asked if we wanted another, we said yes. 15minutes later: I finished my beer and ordered another. The server came back with the beer and no popcorn. I then wrote down on the paper in case he forgot for another bowl of popcorn. He then walked by four separate times and never grabbed the order card. He walked by: 1. To pick up an empty beer glass 2. To drop off the check and 3. To take away the fries and queso that was still 1/2 full!! 4. To check to see if the check was ready. I finally put it to his attention, that we had ordered popcorn a good 45min ago and never received it, so he got us another bowl with only 10min of the movie left. What pissed me off the most was that he managed to walk by and worry more about the check than paying attention to the order card and taking food that was clearly not finished. This isn't the first time this has happened with the food being taken before I was finished. I'll definitely be back to hopefully up the stars on another review but this should definitely be brought to managements attention.

Alamo Draft House. June 27, 2017. The service was ok. Our servers were awesome though, very friendly and loved their smiles. Very contagious. The food was good, surprisingly ( I say surprisingly because I heard it was bad lol). The seats are a bit snug for my taste, but very clean theater. I think the only thing I can complain about is that I ordered an irish bomb for $8.00 and the cup was small lol. Very tasty though. I would definetly come back if I feel like spending money.

Wow, this definitely is a crappy representation of an Alamo Drafthouse. Apparently they're too cheap to get the under table lamps working so they just leave the lights on in the theatre. If that wasn't bad enough to ruin "The Force Awakens", the entire theatre was sticky. So every time the servers walked by you could hear their shoes sticking to the floor. If you like the Alamo Drafthouse chain and you're hoping this will be like the others, you're in for a lot of disappointment.

Went for the "soft opening" last night. Theater is beautiful. Picture on screen and sound is outstanding. We met Rick the manager, who was extremely helpful and friendly. Happy to see our favorite waitress from Carino's, Anita was working there. Food was outstanding and prices extremely reasonable, especially because regular theatre food is SO EXPENSIVE. We loved it. We will be regulars at our new Alamo Drafthouse.

Worst customer service ever. I haven't ever dealt with such rude staff. We show up and buy our tickets for our movie. 10:45 showing of Spider-Man, we get there at 10:40. The lady at the counter is very rude, being very short in responses, rolling her eyes etc. Finally, we get our 4 tickets, for my husband and I, my close friend and her husband. My friend and I are very pregnant, so we need to use the restroom before the movie. We walk into the movie as it's starting (THE SECOND IT STARTED) and the staff won't let us sit down. We bought our seats in the very back row, but since the movie started we weren't allowed to sit because it's "causing a disturbance". The lady FINALLY tells us that we can sit but the manager would be over to talk to us. 5 minutes in, the manager comes and tells us we aren't allowed in the theater once the movie starts, and she watched us waste our time outside. AKA saw our husbands waiting outside the restroom for us. I don't mind following rules, but the lady at the front desk when we purchased tickets told us nothing about not being seated when the movie started. If we weren't allowed to be seated, why were we allowed to buy tickets in the first place?!! The 2 ladies who came and talked to us in the theatre were WAY more of an interruption to us and everyone else, then us just sitting down. They weren't polite in any way, using harsh and rude tones. Not even whispering, straight yelling at us. I can't believe an establishment would let their staff talk to customers this way. You can have your rules and can enforce them, but there are much MUCH better ways of doing so.

Before our movie, my pregnant wife and her pregnant friend needed to use the restroom. When we went back into the theatre one of workers followed us to our seats and told us we were not allowed into the movie because we were "late" and they have a "no late entrance policy". After explaining to her we were just returning from the bathroom she continued to make a scene causing far more of a disruption than our quiet return to our seats. She told us that if we ever "show up late" again we won't be allowed in. Then 5 minutes later the manager shows up, as the movie has already started and continues to make another scene saying they won't tolerate tardiness at this theatre. If you enjoy being harassed and treated like a criminal for going to the bathroom then you will love this theatre! We will NEVER be returning again.

We've been going to The Drafthouse since it was a single theatre in Austin, so our expectations were pretty high. We were also thrilled that there was a Drafthouse in Laredo, my hometown! Firstly, the good: excellent service from everyone! Servers, cashiers, were all nothing but helpful, upbeat, patient, you name it. Fantastic staff, bar none. The space is visually stunning, with high ceilings, smart red and black decor with old fashioned movie reels as accents, and a comprehensive listing of craft beers for the gourmet beer aficionados. The menu had impressive depth and the food was exemplary. Obviously no expense was spared on decor, food offerings, or sound quality, as the surround sound of the film was crisp, if not a tad overwhelmingly loud. All in all an amazing, handsome venue with top-notch staff and great food. The issue: This is he first ADH we've been too where they have designed the tables as one long piece of furniture with no divisions. This became a severe issue when we realized there was absolutely no way to get out of your seat to use the bathroom without having every single person stand up and MOVE. The space is so narrow there is just no other way and you're luck if you don't knock over someone's food in the process due to the constricted space. I'm not sure if they assumed people would just hold it the entire film? But the suggestions is to arrive at least half an hour early to find seats and order, so that is a long time. My partner ended just sitting in one of the lower seats rather than interrupt our entire row again. This was never an issue any of the other Alamo Drafthouses we've been to. Our server Jarrod was nothing but lovely and helpful and did the best she could, in the middle of the movie, to let me know where my partner had sat down, and work with us to pay for our order together even if we weren't seated together, in the end. It's a shame that such a fantastic space with great service was designed so poorly. We'll return because good service counts for a lot and we love to eat while we watch a film, but next time I think we'll choose an aisle seat on the lower half of the theatre, since you are required to pick where you will be seated at the time you purchase tickets. We'll just be better informed on following visits.

The service, the food, the beer menu, all the best. The special movie nights are awesome. The kids club during the summer is great and cheap. And if you answer your phone, they kick you out. This place is the best.

Your place to go for a safe date, if you want to see movie and a good dinner. They have the latest movie and also once in a while they play a classic. So for all you cinema cultist, you might get lucky.

The movies and seats are great but being from Austin, the food is horrible at this location!

I come here at least once a month and it's pretty amazing! The staff is always, always welcoming and knowledgeable, the theater itself is comfortable and extra clean and the food...delicious! It can be pricey, but it's worth it because of the experience you get there. It can't be matched anywhere in Laredo.

I just love the simple fact that I can eat while watching a movie instead of having to eat at a restaurant then go to the theater too stuffed to enjoy popcorn! My go to menu item is the chicken tender entree tossed in sweet Thai chili! I don't like the fried pickles because they're fried pickle spears :\. Popcorn and fountain drinks are bottomless!

Always really friendly staff. I love coming to this theater. Try the buffalo cauliflower with a side of ranch dressing , it's the best!

Yesterday (Jan-2nd-2016), my husband and I went to Alamo Drafthouse in Laredo to see DADDY'S HOME at 3:55 pm. 1.- The person that was selling the tickets was VERY RUDE since the beginning. My husband told her that we were SENIOR CITIZENS and she said that there was not a discount, besides, the ticket prizes WERE not that expensive. 2.- We chose our seats and she said that she couldn't sell them, ONLY the first row was available!!!!!!! (there were 4 different spots with 3 seats each in the back) we told her we didn't want the first row and she said that SHE HAD ORDERS NOT TO SELL TICKETS WHERE THERE WAS GOING TO BE JUST ONE SEAT LEFT.!!!!!!!!!Although there were 2 single seats open!!!! The family that was behind us left as well! I have NEVER BEEN in a Movie Theater where they won't let you choose your own seats even being available. We went to Cinemark at Mall del Norte and enjoy the movie.

Like the concept, I like the cinema, food is not great taste like it's frozen. But if you want to kick back, watch a movie in death silence and drink a beer, go for it.

All good, much needed in Laredo and alternate cinema option. Try the asian style chicken wings and loaded fries!

Outstanding service! The food is soooo darn good. I absolutely love this place! I love that there are no kids allowed after a certain time or according to movie ratings. I also think its great that Tuesday is designated baby day before 2 pm. What a great idea! I also love that there's no talking tolerated during the movie, or else... This kind of theater chain is what we needed in Laredo. Genius! I've been here a total of 5 times and I've had the carnivore pizza (topped with hot sausage and bacon), blue cheese burger, chicken sandwich with goat cheese, macaroni and cheese with bacon, loaded fries, fried pickles, veggies with hummus, boozy shakes, and of course buttery popcorn (which is made fresh because it's served warm) OMG! Everything is super yummy. I love how they sometimes have a special menu that goes with the movie. I love it so much I might just call for take out! The thing is I love watching movies but nothing tops having a glass of red wine or a cold beer to go along with it. It's so relaxing. Best experience ever at a cinema IMO. We moved from SA to Laredo 7 yrs ago and used to go to the Alamo Drafthouse cinema on 410 by Northstar mall, and now I'm just so thrilled they opened one here.

I love going to this theater. Unfortunately I don't go as often that I would like to. The theaters are always immaculate and the service great. The menu is great because it offers much more than the normal fare in Laredo. No small children and the focus on keeping you voice down and NO cell phones! You can have an ice cold beer (many to choose from) or an incredible milkshake - the Mexican vanilla is incredible! Kind of expensive but a great treat!

Everything it's awesome but be sure to take your warm-ups this place is just freezing, we told the staff and never did anything about it , everybody was freezing in there !!!!! They called it alamo draft i sure order HOT COFFEE! !!!! take a blanket or something

There's a lot to be said about this specific Drafthouse. tl;dr: The staff is great, the place is clean, food is okay as usual, but customers are an inconvenience to the managers. I'll start with the pros: The Drafthouse is clean and well kept. The staff isn't around too often which could be a good and bad thing, depending on who you are. I loved it. Service was good once inside the movie theatre and when we first walked in. The showing was the usual, same at every Alamo Drafthouse. The cons: My lord. I am spoiled by the San Antonio Stone Oak location. I bought tickets online and then got into a bit of a jam and wasn't going to arrive to the showing because I wouldn't have arrived in Laredo yet. I spoke to a lady on the phone who was very understanding and asked me to come by the next day and exchange them for another show. So I do as I am told and I come in the next day, to a understanding cashier and a very confused and annoyed manager. I understand that I couldn't make it to the show I purchased, but if your customer service rep told me to come by, I'm going to do what she says. I've never had an issue in San Antonio or Austin with this if it happens to me or to a friend, but suddenly I do here? Was it really THAT much of an inconvenience? Talk about a sour taste in your mouth. So Laredo Drafthouse, good start, but that manager needs some more training.

Absolutely love this place...clean, new, food different from any other cinema in town. No fake cheese here. Seating plush sound system great. No crying babies. I love that, if I wanted a crying baby I would stay home with mine on date night. Thank you for coming to Laredo.

I was in town visiting for the week from Chicago and was so impressed with this theater that I saw 2 movies in one week here. Love the humor in everything and I also appreciate the idea of being able to sit back and have a cold beer,good food and watch great movies. enjoyed the awesome atmosphere as well.

I loved it! My first time was about two weeks ago to watch Hell Fest! I had a great experience, even though there was a power outage for a few minutes but the staff made it enjoyable through that time! I'm definitely going back, I love the atmosphere and whole concept of the movie-dine in! A+++ not to mention, I recommend the banana split milkshake it's sooooo good and on point with a combination of flavors! Awesome!!

Finally had a chance to watch a movie here for the first time. My husband and I watched Suicide Squad in 3D and enjoyed some really good drinks and chips and queso. Definitely going to come to this place again. We enjoyed our experience & the staff was friendly and helpful. The experience is different than just going to any another theater. You can have dinner and movie in the same place.

Terrible staff my wife just returned from a sing a long movie and a member from the staff asked us to keep it down. What is so hard to understand it was a song a long. Time to train your staff on the definition of a sing a long. Funny we never had these problems in San Antonio.

Loved it! Staff was friendly, theater was very clean, great atmosphere, and good food. Enjoyed watching our movie here.

Love this place. From the funny "previews" to the good food, to the beer selection, this place is awesome. The staff is always friendly and they always get our order right. It is a bit pricey so be warned.

This is a great place! I usually just order wings because they are deeelish, recently tried the royal burger...would recommend to any burger lover!

This place is awesome! Adult oriented with a vintage feel combined with modern times and the 80s and 90s and so on! The food could use a little more variety, it's kid and family accessible but it's not like McDonalds. And best of all, a strict cellphone policy that's not afraid to enforce the rules, take a hint cinemark!

This is an awesome place to watch movies! I enjoy the pre-movie clips that are shown before the normal movie trailers. Their food is awesome and there beer selection is good. I highly recommend this place!!