Kara W
Google
I hateee leaving a bad review, especially as an avid Alamo drafthouse fan but I strongly recommend people visit the Littleton location instead.
Generally speaking, I could NOT order tickets using my account. Only when I logged out did it work and my gift card didn’t work. I emailed to ask about help with both of these things (wanting to attribute my purchase to my account, and wanting to use my gift card balance) and got no response. I recognize these issues are more at the corporate level though…
Now for, Alamo Drafthouse at Sloan’s Lake — I’ve been to this location a few times and I’m not super impressed.
First of all, the parking situation is chaotic. Trying to validate parking was such a pain online.
Secondly, their seats don’t recline here, which is a bit disappointing. Or at least they haven’t in either theater I’ve been to at this location. The seats in theater 5 are really worn out too. Also, our service button didn’t work so we couldn’t order anything beyond our initial order, which was super disappointing.
Finally, their bathroom is right by the ticket desk, so when you’re in their farthest theater it’s a much longer walk.
Each of these things individually aren’t a big deal, but all together it made for a sour experience in my opinion. With movies being so expensive these days, and us not getting the chance to go out often due to having a baby, this was really disappointing. We only came to this location because Littleton wasn’t showing the movie we wanted to see. Overall, just not impressed and feeling like I wasted my money.
Littleton location has tons of parking, reclining seats in great condition, bathrooms on both sides of the theater areas, and really a better experience overall.