Suleiman M.
Google
I recently placed my first order with Al ‘Ard, and the experience exceeded every expectation.
I had been trying for a while to get their Nabulsi cheese, which always seemed to be out of stock. After placing my order, I sent a quick inquiry—and within hours, I received a personal call from Mohsen. He took the time to explain that the cheese is one of their most in-demand products and sells out quickly. Despite that, he generously offered to set aside a pack for me from an upcoming bulk order.
Although there was a small hiccup where the cheese wasn’t included in the initial shipment, Mohsen immediately owned it, called me back, and promised to send it the next day at no charge. True to his word, it arrived promptly.
Beyond the excellent customer service, the products themselves are outstanding—beautifully packaged and absolutely delicious.
It’s rare to come across a company that combines authenticity, quality, and such genuine care for its customers. This is how you build loyalty. Highly recommended.