Pritesh P.
Yelp
I've been a frequent of Al Baraka Market, and noticed their restaurant at the new location. I've visited the restaurant a few times and really enjoyed the food! The food was fresh and tasty, but as others have mentioned it takes on average 15 minutes before it is served at the table.
This place falls short with their Customer Service. On my previous visit the lady that owns the establishment was taking my order, which totaled about $30 for 4 of us. Before our food came out, I asked if they had any hot sauce, and the lady gave me a frustrated look and said, "You should remind me when placing your order as there is a $0.50 charge for that." I stated that I'd be happy to pay and didn't know, but she shrugged and walked away. Later I went to get a 2nd refill on my ice filled fountain drink when she again made a mean face and said, "Are you serious? I will have to charge you for that." Little did she know I was also about to ask for a dozen baklava, which would have been additional business for them. But with that remark, my family and I decided to pass.
I am all for small businesses and paying for good food, but this owner could really use an attitude adjustment and lessons in customer service. As a frequent customer, I really wanted to give this place 5-stars, but can't justify it when the owner wants to nickel and dime their customers.