Xiomara B
Google
Terrible Service from MARISOL – Never Going Back
My mother went to this salon today, and she will NEVER be coming back. The daughter, who washed my mother’s hair, did a nice job but Marisol (the mother) was extremely unprofessional and rude.
She wouldn't stop complaining the entire time she was doing my mother’s hair. It's literally your job to do and fix people’s hair not to complain about it throughout the process. She kept saying my mother’s hair was “hard” and that she had to “work extra hard,” just to justify charging more. If extra treatment is needed, say it once and move on — but don’t make the client feel uncomfortable the whole time.
She was also burning my mother’s scalp, and when my mom moved from the pain, Marisol blamed her for moving too much. Seriously? What did you expect when you're burning someone’s head?
On top of that, she was just plain rude. My mother ended up with burns on her scalp, and that’s completely unacceptable. We will never return. We literally threw her card out the window on the way home.
They charge for everything pretty soon they’ll be charging people just to breathe the air. The place is empty, and now we understand why.
I hope this review reaches Marisol, because what she did today was insane. Completely unprofessional and ridiculous.