Alex and Ani

Yeah fantastic store fantastic star fantastic design I highly recommend it if you want some custom made jewelry

Sales person (Carmencita) at this Las Vegas Airport location was quite the hustler. Convinced me that the online prices were twice as much, which in fact they were half the price I paid! Plus, without my knowledge she snuck in two Jewelry cloths at $7.50 ea, which I would have never purchased. If you shop here, beware.

Had a great conversation with Zenaya. (I may be misspelling her name) You could tell she was truly passionate about the company and loved her job. Wonderful customer service. Thank You!

Fell in love with the collection they had at the Las Vegas Airport. But most of all, the sales associates were very knowledgeable, friendly and engaging.

Excellent customer service!! The staff at this location were super friendly and knowledgeable..they made my 2 hour flight delay more bearable!

Love how Gwen helped me pick out the most meaningful pieces that sparked joy 😍

Cute stuff

My husband and I always stop at this location when we are at LAS. However, I have noticed this location has changed.. private owners who do not care for a great brand? They were closing 5 hours early for some reason and had told my husband and I we can only come in if we bought something.. I didn't hear him say we were interested and once inside, the two ladies basically forced me to buy something.. one was pushing items in my hand and the other kept screaming "WE ARE CLOSING!" After spending $140+, I left and vowed I'll never return. Literally went right over to Pandora - never going back!

Not sure when this store was added to the terminal! I was surprised and happy to see one, and found the sales staff helpful. Like a typical Alex and Ani there was some pushing as to the pricey deals, but I managed to walk away with just the one bracelet I wanted. Nice place for a last minute gift, or something special for yourself before a flight!

What a wonderful experience. Customer service was too Notch today. We found exactly what we were looking for!

The manager at this location is extremely rude! I came in to return a bracelet and she was so rude. Never made eye contact and her tone was condescending. I told her I received 1 bracelet for free from the purchase and she took it from me, even though I bought OVER $75 worth of merchandise. Wtf??

All ways wanted one of these gorgeous bracelets! So I was so excited to see this store in the airport. How ever the customer service was terrible ! I was rushed asked for something with hearts was told only had one. So ok I took her word and purchase the one she had with also four others. With in 10 minuets 230$ later. When I returned home to Las Vegas the next day my flight landed in the C gate. So I thought I would stop back there to buy something for my sons girlfriend. To my surprise I overheard another customer talking about the warranty. My sales associate never mentioned a warranty never asked for my name and as I looked around I found the heart I was looking for! So I asked to exchange it because the other sales associate told me the one I bought was the only one in the store. The new associate said no because the tags were cut off they do not do returns well if the first associate would have giving me what I asked for I wouldn't be returning ? And would not have had a warranty! The sales associates definitely need more training and give the customers more information. I love my bracelets but I will never shop in the store again hopefully my next experienced buying another bracelet will be better. Oh and by the way the new sales associate never apologized for what happened! So sad !