Alex Good Taste Restaurant

"I've given this restaurant more than 15 chances, and I must say, the food is good,(too greasy, Spicy , piment should be an option, specifically with sauce), albeit overpriced. However, the customer service is severely lacking. From answering the phone in an unprofessional manner to staff talking to each other while ignoring the person they're speaking with, it's a nightmare. They consistently fail to write down orders correctly, leading to mistakes like receiving a diri blanc instead of a diri kole. I've tried ordering through Uber Eats, but the same issues persist - wrong orders are sent, and when I call to complain, they're dismissive and unhelpful. Recently, I ordered food from them, and after a 20-minute wait, they told me they thought I wasn't coming and sold my food to someone else without even bothering to call me. Instead of providing the correct order, they offered a subpar alternative and blamed me for the mistake. As a member of the Haitian community, I'm disappointed that they claim to support our community but fail to deliver basic customer service. I've shared my negative experience with friends, and they've had similar issues. To be frank, your customer service is subpar, and I won't be returning. It's time to get your act together and treat customers with respect.

$27 for Haitian spaghetti and a patty. First time having Haitian food. Not sure what I expected but not my cup of tea

First of all, The food always give me a headache, no sure why but the fact that you have to wait, ALWAYS!!! Extra time in between 20-30 min after you already gave them one hour to have your food ready! Sorry but this is not a first. I give it a try but I am probably never ordering again from them, also my pork was just fat and bones, like what???? Why in the world they leave a giant bone in there, like that was half of my plate! They need to do better.

Food is USUALLY good BUT today was a disappointment. For starters called my order in was told 20 mins it will be ready. When I arrived order wasn’t ready. I had to wait an extra 20-30 mins. I ordered the pate kode and bouyon. The pate Kode was okay. Unfortunately it didn’t taste as good as it did the first two times when I tried it from this restaurant. Today the dough seemed very thick and soggy. As for the bouyon I’ve always had bouyon with beef meat. Today was my first time ordering it from this restaurant. I’m not sure what type of meat was used (I’m thinking some type of animal feet) but while I was inspecting the meat I couldn’t help but notice black hair on the meat. Immediately lost my appetite and threw the soup away. Waste of money today.

Very unorganized and not honest! They are unprofessional, I will not be returning and do not recommend.

I live in the area & always have a hard time finding authentic hatian food. I found this place on google. The food was amazing & fresh. The customer service was great. & the timeframe I got my food was amazing. I have been telling everyone about this place I will definitely be back!

Not for me. Way better Haitian restaurants around. The pikliz no good, my griot had hairs, cabrit Is always big pieces so they are not tender. The chicken drum were big like turkey legs. The bean puree is bland. For me it's not worth it. Drive to Brockton for your authentic Haitian cuisine.

I have been a member of the Y since 2010. I was never drawn to the restaurant area until Alex Good Taste opened. How can any one ignore the heavenly smell that comes from down that hallway?! Everything I have tried has been absolutely wonderful. The staff are welcoming and treat you like you are a friend.

So, my friend was telling me about this little diamond in the rough with some good Haitian Food. So, I went to try it out and i was at the YMCA, oconfused I walked in and there was little restaurant in the back. I was greeted by a lady with a smile. I ordered fried turkey, rice and peas, with pikles. The turkey was so good, not hard and dry like some places. Please check it out!

They are so unorganized and unprofessional. No one is able to communicate in english. How can you have someone taking orders who doesn't understand and can't speak in english so you can understand