Cryssi P
Google
My experience with All Smiles Dental has been incredibly disappointing, especially in how they handled care for my autistic child. During one visit, my son became visibly upset and overwhelmed. Instead of honoring my request to pause and let him take a break, the dentist attempted to force the treatment. We immediately asked not to be scheduled with that provider again. Unfortunately, the next dentist, fully aware of our request, introduced herself by saying, “If you don’t like me, you can go somewhere else.” Not exactly the compassionate, patient-centered care you'd expect—especially for a child with sensory sensitivities.
As if that wasn’t enough, I’m now being told that if I miss one more appointment, I won’t be allowed to return to the clinic. The issue? The appointments they’re referring to were ones I was never informed about—I was out of the country on a scheduled trip. I’ve tried reaching out to the office manager to clarify this, but no one will return my calls.
This level of disregard for communication, context, and basic empathy is unacceptable—especially from a clinic that claims to specialize in family and pediatric care.