All Smiles Dental

I am very disappointed with my experience at All Smiles Dental. First, they made us wait nine weeks to get my son’s cavity fixed because they insisted we had to go to his orthodontist to have a wire removed. When we finally went to the orthodontist, we were told there was nothing to remove and that there was already plenty of room to fix the tooth. That entire delay was unnecessary and a complete waste of time. On top of that, my son has two dental insurances—one through my employer and one through my wife’s state plan. We have never had to pay a copay before because the state insurance has always covered it. When I asked why we were suddenly being charged, the staff became defensive and treated the situation as if I were arguing, when I was simply asking a reasonable question. Overall, the experience felt unprofessional and left me with the impression that this office is more focused on collecting extra money than providing honest, patient-centered care. I am not a fan, and I will speak out any time I feel a business is trying to take advantage of families. Update 1/15/25: I apologize for previously misspelling the dental office’s name. To avoid any further deflection or confusion, I have also added a photo of the office. This does not change the facts of the experience, but it ensures there is no question about which location this review applies to or the poor service we received.

My dentist does an amazing job at her work, I never feel any pain sitting in her chair. She makes sure to distract you with her tunes (music) and her positive attitude (humor). She does a fantastic job making sure you’re comfortable and relaxed, she is very gentle with all of her work. If anyone is looking for a dentist I would recommend Dr.Trogen

I brought my kids here a couple times for regular cleanings and it was fin. Then, after one cleaning my daughter came out crying. Then the dentist came out to see what the problem was and my daughter said they filled a cavity and didn’t tell her what they were doing. No one discussed this with me before doing so! The cavity was on a wiggly, baby tooth and I would’ve declined to fill it because it was falling out soon. They assured me it was fine because insurance would cover it—no mention about traumatizing my child. Needless to say, we switched dentists after that. Fast-forward a couple years, and one of my kids is getting her braces off and needs composite buildup on a couple teeth. I decided to get an estimate at All Smiles, wanting to give them a chance to redeem themselves. I called to make the appointment, explained what was going on, talked to multiple people at the front desk and got the appointment scheduled. We arrived and they said “it sounds like your daughter has braces and has some cavities?” I explained, again, why we were there and they were extremely confused. Eventually, we saw the dentist, who I am not entirely certain went to dental school. She said my daughter should get porcelain veneers and offered to get me a quote for that. Wanting to get out of there, I said OK and waited for the quote. The girl at the front desk handed me a quote for two fillings. I again explained we were not looking for an estimate to get cavities filled. She said that’s what the code was that the dentist put in the computer. I really don’t know how this place is still in business. Please do not go here.

I have been to this office twice already for routine check-ups and cleaning. The front desk staff, Dr. Poage (my dentist) and Jenny (my dental hygienist) were super friendly and professional. They were very gentle and I felt no pain whatsoever. As an added bonus, my dentist always cracks out the funniest jokes, which makes the whole experience even more enjoyable. It has always been a pleasure and I highly recommend this practice!

Patient caregiver. All around good dental care for a large office dentist. Definitely not a small town family dentistry. Some odd medical practices ex, not having nurse and patience family exit the room for x-rays but still the dr. Stepped out the room for his safety etc. Patient. Quick about getting what you need done and double checking to make sure you have everything done that day instead of trying to make you come back for a total new appointment to do one thing. Every helpful with answering questions you have and braking it down so you can understand it. Dr was rude do to lack of office communication between front desk, dr, and nurses, at beging of appointment.

My family has been going to All Smiles for a couple of years. The entire staff is always super knowledgeable and friendly. They offer same day crowns and that has been a huge time saver for me. 100% recommend!

Larisa is the best dental hygienist, she has excellent attention to detail and is calm, careful & caring. Dr Poage is great, very warm, positive & informative. I feel my dental care is in very good hands.

DO NOT COME HERE! Worst dental experiences I’ve ever experienced.. To start, after getting my wisdom teeth removed, I’ve had a “click” in my jaw while chewing ever since. I was under gas for this procedure and had to stop the dentist because of the way she was twisting, shifting my jaw while pulling the Bottom teeth, multiple times! Thankfully I was awake … Second, my fillings that are meant to last 4-5 years only lasted two. One just came out today. I could go on ….. worst place to get care for your teeth.

What a great lil spot. Super clean, very friendly. The doctor and assistant were very accommodating and comforting. Overall was in and out of there with 4 teeth extracted in under 45minutes. Like what?! Amazing haha. Didn't hurt at all at all and just all around rarely feel the need to review a dentist but they really are that good. Many thanks to the doctor and assistant i saw today!!

My experience was anything but pleasant. I have top dentures which was fine, then they put a partial on the bottom and it broke both teeth. Then they decided to attach it to teeth that had the roots showing, I pointed it out to loo..She pulled the teeth then the nasty little man from the business office came out and they both started yelling at me. I have to pay 200$ every time I go so 3 consultations later I owe them $400 which I will not pay. Take me to court you little creep I have the teeth. I now have no bottom teeth and they committed fraud..

Today was my first day as a new patient. From the first check-in with the staff, through the exam and teeth cleaning, to the final check by the dentist, it was a first-rate and professional experience. They are my new dental team. Mohammed, the dental hygienist who cleaned by teeth and took x-rays, was so kind, patient, and pleasant. They seemed to stay busy while I was there with patients coming in at regular intervals. It's all COVID-safe the whole time. I have a coupole fillings that need attention so I'll be returning soon.

I had a really bad experience the first time i came here. Two years later I went back because it's the only place around my area that accepts my insurance. And I had a completely different experience. I have a really good team there now and i love it. If you aren't happy with who you are seeing just see someone else. Certain dentists aren't good for certain people. And that's okay.

Busy office, even with COVID...but patients and staff were all masked and as distanced as possible in the waiting room. Was quickly called back to get my exam and cleaning started. Everyone I met there was so friendly, pleasant, and professional. Seemed like they cared about my dental health and overall health too. Everything was good except they told me I need a root canal! Lol!!