Robeh T.
Yelp
Two stars for the delicious pastries, especially cookies.
However, the three missing stars are for the low-grade customer service and for the exorbitant price increases (at least by $5/per pound of cookies, totaling at least $18/pound of cookies now!).
If any business thinks they can get away with increasing prices with low quality customer service, they will be encouraging consumers to reconsider.
After a few negative experiences and bringing it to management's attention without any efforts to remediate, my mother and I have decided to take our business elsewhere. This was especially after witnessing how they treated another kind customer who was excited to eat their pound cake but was told by a rude woman who worked in the back that the pound cake will not be ready until 11 and there was nothing we could do. Nothing was offered to compensate this customer for their time and/or patience.
The cookies were delicious and we loved to enjoy them at least two Sundays a month but they're not worth the bad attitude and poor customer service.
I bid there farewell, Allegretti's Bakery. You've been good to us and for that, we thank you.
P.S, There are two bakeries not far and one of them is on Cumberland Ave. Please do not forget, there is always competition and in America, we all have choices. Hard stop.