Jennifer J.
Yelp
As nice as these "cleaners"/"tailors" come off, their service and craftsmanship are quite poor. I've lived nextdoor to them for a year and figured it was just easier to take my dry cleaning and alterations there. Big mistake, not all cleaners and tailors are created equally.
I would say out of all the dry cleaning I took there, for myself and my boyfriend, he had to send about 50% of the items back to "redo", since the first attempt didn't actually clean anything. Most of the time, the second attempt would work (after waiting over a week...) but not every time, and he said that the stains couldn't come out because it was MY FAULT. Fine, I don't think I should be charged if you can't even provide the service.
Next big issue is the fluctuating costs. Sometimes I would take a dress shirt in and he'd charge $3.50 (which is already expensive, but ok) and then other times I would take other dress shirts in and he charged me $9!!!!! FOR ONE DRESS SHIRT!!! OUTRAGEOUS. I asked him why, and he said "because it's a woman's shirt, just give me $7". WHY SEVEN DOLLARS?! What happened to $3.50? I told him he changed the prices every time I dropped stuff of, which was very frequent, and he said "nooooo, that's not true" but obviously it was. There are no posted prices for dry cleanings or tailoring, so BE WARE. Ask in advance, and don't let him swindle you into paying inflated prices for sub par quality work.
Tailoring is a whole other issue. Basic alterations like hemming pants and skirts are fine, even I can do that myself at home if I wanted to. But my boyfriend took a new Theory blazer in to shorten the sleeves a little bit and somehow came back with the most careless and incompetent tailoring job I have ever seen. They charged him $20 for the sleeves, which would be perfectly acceptable had they done a decent job. But what they did was literally cut off about 2 inches of the sleeves and hemmed it. They did not move any buttons or try to even make the blazer look wearable. They left 2 out of the 3 buttons and the bottom button was literally hanging off the edge of the sleeve where they hemmed it. What kind of careless, not to mention RUDE, tailor would ever do that to a brand new Theory blazer? And then to have the gall to charge $20?!
I'm glad I moved out of the LES and I will never be going back to this so-called tailor/cleaners again. Hands down the worst!!!