Johana P.
Yelp
Vegans beware!! We went to Alma Verde as they showed vegan options. Before giving out the order, I said we are all vegan. I went ahead and ordered the vegan Chilaquiles. The waiter asked how I wanted my eggs. I said, Oh no I want everything vegan ( the menu specifies vegan). I was a little concerned after that conversation but I was like it's okay. I think I made it clear everything we ordered was based on their vegan options (no modifications).
The waiter brings my Chilaquiles and, of course, there is a sunny side egg on the plate. I reminded the waiter that I had wanted the vegan Chilaquiles and that I didn't want the egg because I am vegan. He then asked me what my definition of vegan because their definition of vegan was that the chicken that laid that egg was raised on a good farm where it wasn't harmed and it was free and it was happy and that's what made the egg vegan. I said," Well, I disagree. You know it's still an animal product and I would prefer not to consume animal products, which is why I ordered it vegan, as your menu stated". He then proceeded to say, OK I will take it to the back and will remove the egg. Once he brought it back, I questioned the cheese and sour cream on top, since we had different definitions of vegan. I asked if the cheese and sour cream were vegan. He said they're lactose free and I said, I want to know if they're vegan --like are they made from nuts. He said," I don't know the ingredients, I just know that they are lactose free". He saw that I was concerned, so he was like, how about I take this dish back and just make the Chilaquiles plain-- tortillas and salsa and avocado. I was grateful and took the offer.
At this point, me and my two guests are concerned because, again, we're all vegan and we're looking at the menu again just to make sure that we didn't make a mistake in our end and so, when the waiter comes back with double check that the other two dishes are vegan. The waiter seemed like he was just telling us what we wanted to hear, which made us really nervous because we didn't want to get sick as we were going back home the next day, so we just took the rest of our food to go and gave it to a non-vegan family.
I know it's not the waiters' fault for not being informed, but I would just caution anybody who is vegan to maybe talk to the chef or something, because I just left really uneasy with the whole situation.