Aloft Taipei Beitou

Upon arrival, I was offered an upgrade for my room per my status to make my accommodations much more comfortable. The front desk staff was very pleasant. My room had a beautiful view of the mountains and farm fields which I thoroughly enjoyed gazing at, bringing a sense of serenity and relaxation. I had restful sleep every night and the room was clean, organized, and had everything I needed. Breakfast was delicious and healthy. I thoroughly enjoyed my stay here and would highly recommend.

As a Lifetime Titanium member, I’ve stayed at many Marriott properties worldwide. My recent stay at Aloft Beitou had several highlights, along with a few areas that could be improved. I hope you find my review helpful! ||✅ Highlights:||1. Elite Recognition & Upgrade|Upon check-in, I was upgraded to a suite in recognition of my lifetime Titanium status. This was much appreciated and made for a comfortable stay. I had reached out in advance and let them know of my lifetime status and request for an upgrade. This is always a great way to get their attention. I also mentioned that I always write reviews! 😎||2. Excellent Value on Points|At just 12,500 points per night, this hotel offers exceptional value. It’s one of the most affordable redemptions I’ve come across internationally since Covid. ||3. Strategic Location|After spending time in central Taipei, I chose Beitou to explore the nearby hot springs like Thermal Valley (“Hell Valley”). The hotel is a quick 5–7 minute walk from the MRT, (their metro) which is efficient and easy to use—even for non-Mandarin speakers. You can get anywhere in Taipei quickly. Great app that supports their MRT, too. Highly recommended. ||There are plenty of local dining options within a 5-minute walk (though you may need a translation app), and a large supermarket about 10 minutes away. Note: the supermarket does not accept foreign credit cards, so bring cash.|If I had known how accessible the MRT system was, I might have skipped downtown and stayed here my entire trip. ||4. Quality Breakfast|The breakfast buffet offered a great variety and very good quality—well above expectations for the brand tier. This was a great benefit awarded to me for my status. If you can get a rate with breakfast included, it’s well worth it! ||5. Comfortable Room|The suite was spacious, with a soft bed, strong WiFi, and modern amenities. My only complaint was the air conditioning—it couldn’t cool the room below 22°C (72°F), which might be uncomfortable for those who prefer cooler sleep temperatures. Might have been a room issue and so failed to bring it to their attention as we were out touring all day and I only noticed the temperature at bedtime. ||⸻||⚠️ Opportunities for Improvement:||Bar Pricing Policy|I was charged TWD 180 (~USD 6) for a Taiwanese beer at the bar—almost double the price of the exact same beer sold at the hotel’s own market by the check-in desk (TWD 100), and six times the price at the supermarket nearby (TWD 30). This pricing feels inconsistent and discourages guests from using the bar. Consider aligning pricing more reasonably. Skip the bar to save money. ||Late-Night Call from Management|The most disappointing moment was receiving a call from the manager on duty at 12:45 AM in response to feedback I had submitted via the Marriott app. I had used the messaging function specifically to avoid disturbing staff or expecting a reply overnight. A phone call at that hour was unnecessary and disruptive. Hopefully, this becomes a coaching moment for the team.||⸻||🏁 Final Thoughts:||Overall, I would still recommend Aloft Beitou for its excellent point value, proximity to the MRT, access to Beitou’s hot spring attractions, and overall comfort. With a few minor service adjustments, this property could stand out even more within the Aloft and Marriott portfolio.

Sadly, the walls and floors are paper thin so you will get a good idea of your neighbours' activities which include karaoke at 2am and worse. Called the front desk many times but there is nothing they can do other than provide earplugs. To be fair, it was a Saturday night but no sleep until 4am. Saturday's noise was from the room above, Sunday's was from next door. It's a party place for locals on weekends, move hotels if you have an early flight. Breakfast was at two to three star and packed. We have stayed at about 30 Marriott group properties over the last three years and this one was infuriating. Better off at a Moxie.

The hotel is kind of normal one. However dur to marriott chain tie up, the cost is much higher than the standard. No specific service or amenities available in the hotel. The location is super convenient and there are lots of natural sites to visit near the hotel.

The worst hotel in entire Marriot portfolio I have ever stayed so far. Very unfriendly staff , very cold welcome as if guests are never welcomed to stay here . The woman mixologist at the WXYZ bar is extremely rude and was only interested to throw away her anger to guests.

We had a suite for 5 nights and a room for our kids on the same floor. Our room was very modern, fresh design, spacious, and well equipped. It even had a nice Bose system for entertainment. Plenty of water was provided daily, and everything was spotless clean.|The hotel staff was very friendly and extremely helpful, especially Felicia Chen and Steven Wu from the front desk, and their support for a last-minute New Years Eve arrangement. |The only downside was that the breakfast area was a bit overcrowded between 7:30 and 8:30 am, and the food selection was a bit limited.|All in all, a great stay!

Despite the fact that the staff do not speak English fluently, they are very helpful. Facilities are great, though towels seem old but the rooms are very clean and well-equipped with amenities. With a Starbucks outlet in the same building, you have a choice not to have breakfast in the hotel, which was predominantly Chinese Taiwanese. I like the location because it is in the middle between the airport and Taipei 101. I felt safe walking in the morning, evening and even after midnight (when I came home from watching the fireworks) around this hotel neighbourhood. Take the R21 station when commuting thru their MRT, it is nearer.

Great hotel but location is a bit off as need 10 mins walk from mrt station. Got laundry room at Level 19, TWD100 purchase, detergent is separate at TWD20 (look for dispenser next to door). Dryer is TWD10 per 10 mins.

I have stayed at this hotel for the 3rd times so far. I like the location which is only 5 minutes walk from 奇岩Metra station, its quiet neighborhood and the newer building. The only thing I had to "put up" with was there were a lot of newbies/trainees, working at the front desk, who were not up to the task. But the bright side was that they were all very polite.

Don't try to get coffee came in late and left DND in my room drank the 3 generous coffee pods next morning. now the fun begins. the attached Starbucks doesn't open before 8. ok go to breakfast to get a coffee to go. No! Did not pay for breakfast no coffee to go! said i just want a coffee to go and happy to pay for it. NO! you did not buy breakfast and you are not on the list. NO COFFEE. Wow. staying in a suite at this hotel and they can't seem to even come up with a way for me to BUY 1 coffee for the room. Scratch this designation for business lodging. get that there may have been a translation issue but both the hostess and front desk told me. so sorry NO.

Aloft is part of Marriott Bonvoy and it was great to receive points during my mandatory 14-day Covid quarantine. The room is very spacious with cold AC, fast WiFi, hot water boiler, wonderful view, modern bathroom. Staff is professional and communication was easy via the LINE app. Dining menu is extensive and delicious. 24-hour snacks, coffee service, new linens & towels is available. Cab ride back to Taipei was easy and fast. This is the only place I would book in Taiwan for my quarantine. Tip: Bring your favorite utensils, bowl, mug. Bring a Bodum coffee press with ground coffee, filter, cream.

The hotel was recommended to me for to quarantine. We were pleasantly surprised even after being quarantine for 15 days. Very new modern hotel, rooms are spacious and very clean. Bath tub was added plus! Food quality was good and service was timely. Would recommend for the 15 day quarantine and upgrading to a suite with a Mountain View is a must! Kimberly and Dave at the front desk or most helpful.

I would avoid Aloft Beitou if you plan to book your stay using points. We did that, received a confirmation number for our booking as well as a welcome email a few days prior to our arrival. However, when we showed up at the hotel after a long overseas flight, Aloft Beitou refused to let us pay by points and insisted on cash. I have never experienced such a bait-and-switch before in many stays at Marriott hotels. Thus, for your own peace of mind, I would avoid Aloft Beitou if you plan to pay by points.

The hotel is great for quarantine and future trip, too. During this 14 days of quarantine, the service in this hotel is NO. 1 , and food are great. There are 6 pages of the menu to choose from for lunch and dinners. I feel I am in the cruise except being isolated and quarantined inside of the room. The bed is comfortable. All the staffs are friendly and very responsive for all the requests. The room is clean and neat with big window. More importantly, I have a great mountain view from my window. Thanks to all the friendly and professional staffs to make my stay comfortable. I have been an Elite Platinum member for Marriot for a long time. I have been traveling to so many Marriot hotels. This is the BEST Marriot boutique hotel I have ever stay. Great job to all of the team in this hotel. Thank you.

We were put on the 18th floor The View was nice the rooms are clean they provide shampoo and soap Plus shower cap comb toothbrush quick sandals Cottons and Q-tips sheets and pillows are very clean and comfortable bed.

I been here numerous times and finally has time to review them! I live about 5 mins away from them, I often come here to chill at their Starbucks or take my dogs (Coco & Bobby) for lunch or dinner. Yes, this hotel is the only place I know in Taipei that allowed pets to dine at their restaurant, in the patio, also had pet's menu!!! Love this place!!!