Casey D.
Yelp
New owner, son of Mama who retired. One waiter on for over ten tables. Waiter was lovely but.... Service slowwwww.... Fresh food is great but the time it took was sadly too long (approx. 30 mins-40). Waiter needs to be more attentive to those waiting and acknowledge time by checking back, offering coffee, toast, fries, something.
Lastly, two prominent items featured within the "Alpaca Bowl" (namesake & written on the menu) were not in the bowl: Quinoa & Brussel Sprouts! When I mentioned this to the owner/female with baby she graciously gave us 10% off! The old owner's son (father of baby) arrogantly stated, "oh we haven't had that in months!!" Since the menus are printed on paper I thought to tell them would be a nice gesture so they could UPDATE THE MENU!
Also on the same bowl I ordered the choice of Flank Steak and was asked what temp I requested "Rare." Well it came DARK BROWN/Well Without a hint of pink at all. We would have complained but with the service being so slow (kitchen times that is) I figured we wouldn't ever see it cooked to temp or be able to leave so we decided not to say anything. Yet again another are where a "Rare" could have made all the difference in serving time, not to mention how tough the meat was-Beef Jerky was pretty much the texture. I know flank steak is tough but this was exceptional & had probably been pre-cooked and reheated and served would be my guess
Love this place, love the food, choices and flavors but the Son taking over doesn't do his Mom's legacy Justice. The Son just doesn't seem to care or have a sense of urgency. His employees do, his wife does, his Mama did maybe he needs to find his inner fire