MJLB
Google
The Inn is charming and cozy, offering a bar area and a relaxing reading lounge. The location is exceptional—just a short walk from the train station, directly across from a bus stop, and surrounded by restaurants and shops.
Rooms: The beds are very comfortable, and the provided soap, shampoo, and body lotion were thoughtful touches. However, the rooms would greatly benefit from a mini fridge, coffee maker, and kettle for storing medications, snacks, or preparing a warm drink after a day outdoors. Adding wall hooks for drying coats and gear would also be helpful.
Breakfast: While breakfast is advertised as running from 7:00 to 11:00 am, we arrived at 8:30 am to find that most of the buffet was already gone. When I asked if it would be replenished, I was told it would not. The staff also seemed unsure about allergy-friendly options and how to avoid cross-contamination, which could pose a challenge for guests with dietary restrictions.
Front Desk: The front desk staff came across as somewhat aloof, though this may reflect local cultural norms. For instance, when I requested an extra pillow, I was questioned, “For what?” which felt unnecessary and unwelcoming. Additionally, we were informed at check-in that we would receive discounts on the gondola and cable car through a travel card provided by the hotel. Unfortunately, this turned out to be inaccurate, which was disappointing.