Gayl P.
Yelp
I'm convinced this is a money laundering operation. No one works there and no one answers the phone number that is posted on the wall. I will NEVER use this facility EVER again. I will hand wash 6 large loads of clothes before I ever set foot in there again. On a Sunday AFTERNOON I attempted to use one of the large front loading washers, once I deposited all of my quarters and locked the door, the machine immediately broke and the door would not unlock. There was NO ONE ON THE PREMISE to assist until 8pm. the number listed on the wall to call (818) 495-5783 is to a Google Voice number that NO ONE ANSWERS. You can leave a million messages and NO ONE will call you back!!!!!!! the lady that was there to lock the doors that night ( when I went back for the 5th time in one day to see if someone could help me get my clothes out of the machine) knows nothing, cannot unlock the machine because she doesn't have the key to the machines, (but has key to the doors somehow) doesn't know the name of the owner, and just told me to try coming back in the morning. I came back the following morning, the machine was STILL broken with my clothes held hostage inside. And again, NO ONE WAS WORKING ON THE PREMISE TO ASSIST ME. I called the listed number a couple 100 more times with NO RESPONSE. I had to drive back to the location 3 times the next day. on my 3rd visit that day (8th visit in total) the machine was magically turned off and I was able to turn the handle and take my soggy clothes that had been sitting in water for almost 24 hours out. I am DISGUSTED with this establishment!