Altapura

We’ve just left after a week in Altapura and highly recommend. We were a big group of families with kids and skiers of all levels. Location of the resort is amazing - right on the slopes and terrace is fab for soaking up the views and the atmosphere. Rooms are great and super comfy - we had one with a small room off it for our kids which worked great. It’s ski in ski out which is awesome, and really convenient for ski school. The ski shop set up is brilliant and staff couldn’t have been more helpful. The spa and pool is great - we used most evenings and the kids loved it. Kids club is great bonus too - our kids loved it. We didn’t do half board and went out most nights - van service to drop and collect you anywhere in the time was brilliant. Concierge was great and all the staff were really friendly. Overall top class luxury and relaxed vibe in a super location with great skiing. Only suggestions which are minor is to increase the temperature of the pool, and keep the kids club open a bit later (restaurants only open at 7 and kids club closes at 8 compared to 9pm in most other resorts we have stayed in). Terrace food was great as was Italian. Buffet a little disappointing.||Will be back next year! Thanks for a great stay.

We have just returned from an amazing long weekend in Val Thorens. The resort is great, skiing amazing and the Altamira topped it off. |Having ski in&out was a huge bonus for us, and sat on the outdoor terrace in the sun was perfect. |Our room was great, cleaning and turn down good also. The hotel bar is gorgeous and the staff very nice. We sat by the fire one night listening to awesome live music with a drink and snack. |Breakfast was brilliant, very good coffee and everything I would ask for at a breakfast buffet, including an omelette chef. |Lastly, the concierge, and bus/ taxi service really made it for us, there for every request, and having the nice Marc bus to take you into town and back was an added bonus. |Thoroughly recommend.

This hotel is outstanding, the location on the slopes is first class, the spa is a fabulous luxury to have in a hotel in this location. The staff are amongst the most professional and friendly I have come across in any hotel in the world. The food is delicious both breakfast and lunch, the shuttle into town and back is also a welcome addition especially when it’s snowing. Looking forward to our return.

We had a very welcoming stay at Altapura last week. The Concierge service was always ready to help us with booking activities or using the shuttle around Val Thorens. The food we experienced was wonderful (breakfast buffet included) and we had lunch one day on the terrace which was light and healthy. The service for our room was also great, cleaning everyday and turndown- rooms also include shampoo , conditioner, soap, etc and a heated towel rack which came in handy. The sauna/pool area was also very nice , we used it a few times to relax in the afternoons. Altapura is a wonderful hotel if you’re looking for a modern and clean place to enjoy Val Thorens!

My husband and I have skied every year, often for more than one week a year, for 40 years. We have tried skiing in many European resorts and when I worked in USA briefly, I skied there too. When we had children, we decided that the best place to stay in Meribel Mottaret as central in 3 Valleys and high altitude in such a big ski area. My brother then moved to Canada and for the last 15 years until last year, we always skied for about 2 weeks in Whistler. BUT climate change made us decide to reduce airmiles and stay in Europe. Due to climate change, we chose a high resort, Val Thorens in the 3 Valleys.|Last year we stayed at a supposedly top-rated hotel on piste, but it had many problems. So, we asked our guide for a recommendation, as he lives in Val Thorens, and he recommended The Altipura. We were thrilled with it. Great access to slope to ski the wonderful area of many valleys. We are very sensitive to noise, as retired doctors, and it is the quietest and most peaceful of all the hotels we have ever stayed in. It was also very clean. The bed was very comfortable. They provide a dressing gown and slippers for the duration of the stay. They provided a free shuttle service to all the restaurants in Val Thornes – very helpful as it became very icy on the roads. Breakfast was provided fast and in pack form on the day we left- as we left before breakfast. The 3 main guys who work in the ski shop were very helpful too. Ski rental from the Altipura was easy and ski lockers good.

Just a great 5 star hotel. Very well run by manager who is a constant presence. ||We had 2 rooms for 1 dad. And 3 young adult kids. ||Rooms are great, modern nice showers unlike some other French hotels. ||Nice spa, whirlpool, sauna and steam room. ||It’s great they have ski shop there for rentals and ski lockers right there as well for ease of storage and getting going every day. ||Concierge is great and good to connect with them ahead of time they can arrange ski passes and great restaurant recommendations. ||Nice morning breakfast. 2 nicer dinner restaurants are on site. One La Laterie is fondue and raclette and we enjoyed it twice. Italian restaurant we about only thing in this hotel we found food was not very good. ||All staff were super nice and attentive and highly English fluent but willing to bear with your French hospitality if you want to try. ||Every time I come back to Les 3 vallees and Val Thorens, I’m coming here!

I recently stayed at the Altapura Hotel for four nights, having booked this 5-star without first reading any reviews. To my surprise, a week before my visit, I came across several negative reviews which had me a bit apprehensive about my upcoming stay. However, my experience at the hotel turned out to be exceptionally positive, proving that those reviews did not do justice to Altapura. From the moment I arrived, I was impressed by the excellent service. The staff was not only highly efficient but also extremely helpful and accommodating. What stood out was their proficiency in English, which made communication seamless and added to the comfort of my stay. The room was another highlight of my visit. It was serviced twice daily, ensuring that it was always clean and well-maintained. This level of attention to detail in housekeeping is something I greatly appreciate in a hotel of this caliber. In summary, the Altapura Hotel exceeded my expectations in every way. The outstanding service, coupled with the well-kept facilities, made for a delightful stay. I would highly recommend this hotel to anyone looking for a high-quality experience. The negative reviews I had read earlier simply do not reflect the excellent standards and service that the Altapura Hotel offers.

Not a customer but our bus got stuck next to the hotel. We went to the entrance area (not the lobby) to have a bit of cover from the wind until bus is unstuck. The lobby manager or some upper staff however pushed us out, even me who is at the moment on crutches. I understand that it is a ☆☆☆☆☆ -hotel but have some humane decency.