Amazon Fresh

First time being in an Amazon Fresh store. I was excited as I heard about the efficiency of the shopping process and the variety of products, The store is large and well stocked. The store layout seem messy but really was underwhelmed by the whole experience. We waited a while to get help from the sell associates. I know I am probably not utilizing their efficient way of check out but the fact that I had to wait so long made the whole experience a mediocre one.

Easiest return experience ever. The store has wide iles, self checkout, fresh produce and restrooms. My first time and I'm thoroughly AMAZED!

I've only been here once so far on January 13, 2026 and was unable to use my cash benefit off my EBT SNAP card just the Food Stamp benefit. Jimmy, one of the managers, told me the issue has already been reported to the technical team. So there is a bug with their cash register system not accurately reading the food stamp balance off my EBT card. Their register system claimed I had a balance of $7.38 when I actually had a couple dollars more than that. Most of the employees were service oriented. (A shout out to Brian).One employee told me they aren't setup for ApplePay or GooglePay which is fine by me since I don't do either as far as I know. They said they are pushing Amazon Prime on customers. Even though I shop off the amazon app I don't shop enough to make Prime worth my while. Many or most EBT recipients can't afford Prime. I was surprised to see the 365 label here until I remembered Amazon bought Whole Foods years ago. I bought organic packaged food and also three hot food lunches for me and my parents. I was happy they sell organic olives in glass jars but didn't like my charred brussel sprouts. It lacked flavor and I couldn't taste any salt or pepper. My dad, on the other hand, thought his hot food and salad bar selection was "good". My mom thought her hot food selection was "fine". I was the only one in my family unhappy with their food selection. We ate inside the store. The women's restroom was clean when I used it. Overall, I give my first impression a 3.5 star review. Today they still had the holiday hours on the front store even though it's been almost two weeks since New Year's. I reported it to an employee and he thanked me. They do have a selection of organic produce here. I wonder if they will ever sell fruits and vegetables grown the veganic way which is supposed to be healthier than food grown the organic way. Organic gardening currently allows for animal inputs including blood meal.

I drive 15 miles to shop there. This is a wonderful store! While sometimes the prices are not on the right spot by being slide to the side, the new carts you can check in and see and do the shopping all done without checking out is wonderful! And to do a return is utterly painless - swipe and go! The Right Idea! And the power carts almost all available and charged! And almost always a lower price!

Amazing store and has become our new Go-To store. Like with most stores some items cost more/less than others (although tell me where else you can weigh out veggies that print out a little ticket to scan) All of the staff that we have interacted with have been very friendly, knowledgeable, and not to mention helpful. UPDATE: We have noticed that is getting to be a little difficult maneuvering around the stocking carts and clerks while they're chatting up with each other not paying attention to customers in the meat section. I don't think they realize that they're keeping customers from getting product.

Just wanted to say thank you for the Santa visit you offered today. My granddaughter and I stopped in and she wasn't dressed for a Santa visit but there was no line so she decided to take one anyway. Not only was Santa picture perfect, he was so friendly and funny, really a great experience. The employees were great as well. Very much appreciated.

I love this Amazon Fresh and have been coming since it opened about a year ago. The store is clean, the produce is great, and the team is always friendly. Lately, though, there have been a lot of personal shoppers with oversized carts, plus stocking happening mid-day with pallets and dollies blocking aisles. Having worked in grocery, I’m used to stocking being done overnight so customers can shop comfortably. Also, the customer service area in the back for pickup and returns always has a long line, which makes it hard to access yogurt and other refrigerated items without asking people to move. Still a great store—just hoping these issues get addressed so the shopping experience can match everything else they do well.

My favorite place to do grocery shopping! Its amazing the way you can save no only money but time here. You can get quality products with very good prices and on top of that, they most of the time have coupons when you shop in store. And the order online option and pick up in store its a life saver! 100% recommended

I am surprised that Amazon Fresh isn't crazy busy yet! I'm thankful that I'm always to get really good parking in the huge lot! I love the bright and clean aesthetic. It really is giving "fresh". It's rare to be welcomed inside the store with a store associate anymore so I appreciate the human connection. They have the best produce. I am always able to snag a few sales for the family. Huge selection of groceries. I love the Amazon return counter at the back of the store, it's a one stop shop for me. The only thing they can in the future would be a gas station, imagine! I also appreciate the curbside pickup option. Everyone is so quick and friendly. I am a happy customer!

We had a positive experience at the Amazon Fresh Market in Fontana,California ! Along with large,clean wide aisles and sparkling clean freezers,Amazon Fresh features a wide variety of fresh produce,fruit,meat,seafood,and dairy products! They also have a delicious assortment of breads and pastries,a large beverages department,and personal and baby products as well! Amazon Fresh also has a pickup and return service desk to pickup your pre-ordered foods and you can also pickup and return regular Amazon products their as well-super convenient! Price wise Amazon Fresh is on par with other food stores such as Whole Foods and in most cases a few cents less. They also have a hot deli and salad bar area area for meals to eat their or to take home!The staff is helpful and Amazon Fresh has a large parking area and conveniently located rite off the 210 freeway! We will definitely be returning to Amazon Fresh Market! . . . . . #amazon #amazonfresh #market #amazonfreshfontana #jeffbezos #produce #fruits #vegetables #beverages #beer #softdrinks #selfcheckout #seetheusa #meat #delifoods #fish

Clean and great price is not a crazy selection but a lot of different things for sure. It's kinda high-tech I like it.

Staff is always friendly and very helpful. Supplies in store are basics and not too much variety based on certain shelf items, but more options in refrigerated items. Overall clean food look up codes do not always work in the produce section.

Shop anywhere else! Let me start by saying if I could give zero stars I would . This store is anything but fresh quality . Really disappointing customer service , seems like all young kids, no one knew how to do anything or work anything . Went in for a return item for my mother who is not tech savvy at all had the unfortunate experience with the manager Claire who was as unprofessional as they come and no help what so ever. This store is run by employees who are hoping u will need no help at all. The times I've shopped here for produce or meats was always very disappointed , fruits went bad fast, meat was questionable and u can tell was not put away right away. Shop at Ralph's or all the other markets close by. This one is clearly not being managed well at all

4 orders and nothing but problems every order. Delivery times are 36-48 hours from time of order. They have a 2 hour delivery window that turns into 3 because their orders are always delivered late. Customer service is in a foreign Country so mix ups and order issues can't be fixed quickly. They canceled an order because they were so late the order would have been delivered after 11PM at night and the rescheduled new order for 36 hours later, so order was received 4 days after the order was placed. They have about a 10 percent substitution rate and rarely pick decent substitutions so 3 hour window becomes about a 4.5 hour order window because you have to start monitoring your order 90 minutes till first listed delivery availability. Just an awful process with lack of customer service or accountability. I'll never place another order again.

The statement about lower prices is true. I've been visiting many different Fresh stores including one of the originals before the lockdown and now I see the improvements with the prices. It's like night and day. I think the Executives realized high prices don't work in the grocery business if you have Amazon in front of the fresh name. High prices work at Whole Foods, Gelson's, and Bristol Farms. Customer know in advance that these stores have higher service along with higher prices. The customer traffic in all of the stores that I have visited has improved greatly. I didn't want be a prime member to get low prices. If you haven't visited Amazon Fresh it's now worth the visit.

The prices here are pretty much the same as a regular grocery store. But they do offer some deals for Amazon members. Also I love the shop & scan baskets. It makes shopping quick and easy. There's an awesome salad bar. Make sure to try the pizza. I got the spinach pizza and it was delicious. The store is very clean and bright. There's a huge selection of alcohol. But didn't see any deals/specials. If you have an Amazon return you just head to the back of the back of the store. There's a kiosk to do a return or with customer service.

Here at 5:40 am bright and early for their Grand Opening day .. First 100 people receive $100 Amazon gift card & a chance to win $500 toward groceries & Fontana tote bags .. I am one of the devoted people inline early , I'm number 88/100 , I received my $100 gift card . wish me luck in wining the $500 grocery gift card .

Upon entering the store a young lady asked if I had any questions and offered to explain their Dash carts. You do not have to be a Prime member to shop here. But if you are a Prime member, you might find some coupons and deals on the Amazon app. They have regular carts available and also Dash carts. You sign in on the Amazon app, look for the in-store QR code, scan it using one of the scanners on the cart and start shopping. You scan your items while in store shopping and then you can exit through the Dash lane and your payment method on file will be charged. This store also has 4 regular checkout lanes and around 6 or so self checkouts. There are Alexa stations throughout which can help you find items. In the back of the store is a customer service desk for pickup and returns and some automated return stations. They have a deli section for lunch meats, pizza by the slice, sushi etc. There is a salad bar and hot bar with items like curry, fried rice, low mein, brussels sprouts, mashed potatoes, chicken etc. Price is 8.99 per pound with Prime, 9.99 without. The store does carry items such as kitchen and cosmetic/healthcare products, but the focus is on food items. You'll find more or less the same as in any other store, but be prepared to be shocked by some of the prices. If I think of the store as a whole and on average, then I would say it is expensive, but ... there are deals. For example, 12oz fresh salmon, after coupon and Prime savings, $4.03. A 4 pack of take and bake ciabatta rolls for 2.69. They cost 5.99 at other stores. 1lb pinto beans 1.34 12oz frozen veggies 1.25 Those are deals. Bad deals? Here we go: 2 lb strawberries 6.69 One cauliflower 3.79 1 lb asparagus 4.99 A single bellpepper 1.99 ?!?! A small 7.75 oz bag of potato chips 4.69 Sprite zero 8 pack 8.99 1 carton 32oz chicken stock 5.99 My bottom line, many items are expensive. There are some sales and deals. Always check if there is an Amazon Fresh version of the brand name item, which will get you significant savings. A brief note on accessibility: the entrance is accessible and aisles are relatively wide and they do have accessible restrooms. Not so good is the choice of digital produce scales. They might present problems for shoppers who are not so well versed in technology or older people as well as shoppers with visual impairments, because these scales do not seem to have an optional speech output.

I went the other day to do some shopping at this store, and they would not accept my Amazon in-store code. When I brought it up to the supervisor, he didn't try to help and said it was the bank's fault, which was not true. I have shopped there plenty of times, and they always have problems with the machine, but they haven't done anything to fix it. The supervisor seems more interested in collecting a paycheck than in caring about how to treat customers. The workers were very rude, standing around talking to each other instead of doing their jobs. The business is extremely dirty, and they are doing nothing about it. I'll be surprised if this business, after 10 years, turns a profit.

EXPERIMENTAL SHOPPING EXPERIENCE FLUNK I finally stoped in and gave this place a try. I've shopped online with Amazon plenty of times - who hasn't? The experience here was just disappointing. A lot of my go-to items were not found here... plus, when I did find one of my regular items, it was just so overpriced compared to where I usually get it. Last but not least, you'll see items that appear to have some kind of price-break, or deal, and appearing to look like a great price... but really, it is just a few dollars off of a an already, needlessly high priced up item. I was absolutely appalled. The only good things about this market is that it was really clean. Last but not least, it serves as an additional Amazon return hub to return all those items that didn't work out for you like you thought they were. Amazon Fresh just will not be one of my destinations to buy groceries.

I don't often go to the Amazon fresh because it's a little out-of-the-way and there's other options nearby but it's a nice tree to stop by. They have a wonderful hot bar that you can get some food and there were workers that were help very helpful. The store is very clean and everything is nice. I just feel that there's other options nearby that I would go to.

The Amazon Fresh in Fontana is such a disappointment. The store itself is very cold and almost reminds me of a hospital in a way, just very sterile. Since it's primarily a grocery store, that's not necessarily a huge deal, but I was mostly surprised with the pricing - this is a grocery store with premium prices without the service or atmosphere to warrant it. I've been twice and have left pretty unimpressed both times. I visited to make a return and the associate that helped me was so incredibly rude and unprofessional, I'd rather just stop by the UPS store unfortunately.

I know this location was opened a while ago, but we never made it until recently. My family was quite excited to check it out. There's plenty of parking in the plaza if you need to shop here. As you enter, you could select the carts that have the Amazon app on it. We're already Amazon Prime members, so we didn't need it since we have the Amazon app on our phones. As I went through the fresh vegetables and fruit, I did notice two items priced lower than the other grocery stores that I usually shop at. Apples and grapes were reduced, and it was a great value to buy. My family enjoyed the extra, large supreme pizza we bought. They actually bake the pizza there for you and it only took 10 minutes. My family loved it and ate it already once we reached the car. As for me, the pizza was uncooked, and I wasn't starving like my family. I put my slices in the oven to cook longer, but hey, paying $7.99 as an Amazon Prime member, the value is great. Now I took some time looking at the other canned food, frozen items, milk, juices and everything else. Driving all the way here for just one or two items on sale, is it worth it? Probably not. Almost everything they sold were at a higher price. I'd rather play less at a different store. Since Halloween is just around the corner, the prices of their candy were worth it. Cheaper with more candies that the other stores. I told my husband to buy 2 bags since they were handing out candies at his office for Halloween. Would I go back here? Probably not on a regular basis.

Who should shop here? People who hate crowds and want to get their grocery shopping done as efficiently as possible. If you have an Amazon account, even better, but it's not required to shop here. I visited this store the other day since I was in town and it's a pretty big sized store compared to the other locations I've been to. I frequent the Irvine and Fullerton locations a lot and am still learning, but the main benefit of shopping here for me is the lack of crowds and they're typically fully stocked with supplies. For example, last week the east coast longshoremen went on strike and it shouldn't have affected the west side, but both Sam's Club & Costco were either out or running out of water and toilet paper. I went to Amazon Fresh and they had it all and maybe 20 customers were in the store at the time so no long lines to checkout and no fighting to panic buy supplies. Is there a cost savings? This store, I didn't notice any crazy sale prices, but at the Fullerton location I've noticed a few things are deeply discounted, but you just have to go in and physically look because I don't believe it's always advertised. I went through the aisles, I didn't see deep discounts but I'm thinking this is a new store it might take a little time to try to move inventory. The biggest discount is going to come from the paper ad that is at the front of the store or from the Amazon groceries e-mail (sign up via the Amazon app) and it's typically spend $50 get $10 off. That paired with the sale items will knock off a significant amount from your overall total. As for the smart cart, it's cool, but it's also kind of annoying if you want to remove something from the cart because you changed your mind. It's also kind of heavy, but what's cool is if you have an Amazon account it will charge the card on file or if you have an Amazon gift card on your account you can switch the payment to that. You have to head to the express checkout lane for the cart, confirm your items, then walk off and everything gets charged and receipt is e-mailed to you. You can also shop using a normal cart and checkout at the checkout stand with a live person or checkout at the self-checkout area. Either way, it's going to be a much shorter line than your regular grocery store. The deli has a hot bar and the items are mid. I would not recommend the pizza at all. It looks good, but tastes like cardboard. The hot bar items aren't bad, but it is expensive. I believe it's $8.99 a pound. Overall, it's the grocery store of the future!

My new go-to market for certain essentials. I only get marked down stuff (some are pretty aggressive) and Amazon brand stuff like happy belly and applenty. The dashboard adds up your totals and can direct you to what you're looking for. Add the extra $10 or $15 off on $50 and easy walk-through check out, it's a win every time!!

Convenient and not too busy, so it does not feel overwhelming for me as bigger branded grocery stores. Gets me in and out quick!

The store itself with the Smart Carts is cool. It's something new and exciting here. It's a well organized store with cool features like Alexa kiosks to help you find things. The prices overall are very average and sometimes more expensive than other stores. However, they do have the occasional REALLY good deal here and there. I was able to get grapes for $1.99 and they were huge! Overall, for me, the location and convenience is the biggest seller but I'll still go to Winco for the main grocery shopping

Zero stars wasn't an option so please excuse the one star. If you ever go here beware of the manger Mario. He isn't helpful, resourceful, respectful and much more. AND if you try to use a gift card here - DONT. It eats it up and when you ask for help they won't help you and instead just think you didn't have a gift card. Most of the produce here and certain goods were expired and had mold. Definitely a result of management. You are better going to Ralph's up the street where staff treats you like a human being. I hope Mario sees this and gets some self reflection/ 1:1 review with his supervisor. Possibly extra training, guidance on customer service/ how to be kind to others. Jeff would be disappointed.

The sushi there is very well done, I do recommend it to other people. It is fresh, no fishy after taste, pretty much like eating at a sushi restaurant but at the comfort of being at home at a good price. A+

I just had the worst experience. I've been coming here weekly since I moved here last November. I had a gift card this time and attempted to use the self check out. It took the money and prompted for employee assistance. The employee was confused and called for a manager, Mario.. He immediately treated us in such a belittling way we were speechless. i am shocked this is who is chosen to lead this store and employees. We left with no groceries, disrespected, and choosing to never return to this store. Just giving yall the heads up. At least avoid interacting with Mario if you don't want your day ruined. Everyone else there is nice.

Love the store in all products my kids enjoy going prices are good and easy to scan everything in cart and navigate

Food delivery is awful. Cancelled multiple orders. Customer service says too bad they don't have enough people. Looks like Amazon doesn't have the same customer focus on the grocery side. Going to Walmart grocery service now.

So fun to use the cart linked to my Amazon account. Easy checkout. Also love the hot food selection. The hot wings and tenders were good. Free fruit for the kids near the door is awesome!

I had a pretty satisfying visit to Amazon fresh. Went there Amazon Returns, walked through the store and found that they are less expensive on the items I regularly purchase. I later went back and had a grae experience. The reason for the 4 stars and not 5 stars was my friend with me had his service animal with him. Another lady had a dog inside her purse and it barked at "Buddy" and thus buddy barked back one bark. The Manager came out "Barking" at my friend and myself. The service animal was never out of control. but she Threw him out of the store and of course the lady with the barking dog was allowed to stay. Her actions were truly out of control and the anger in her face added to a negative reaction from her. I have been a General Manager with 20 plus years and my managers and myself have never approached a guest with such hostility. My friend and I are both Senior Citizens, I'm actually 72 years old, and did't need to be approach us in that tone or manner, "Unprofessional" !

I got bell peppers today and one of them is completely covered in fungus (it was in the prepackaged bag so hard to see it beforehand). I called them but was on hold forever. Definitely not shopping here again; not so Amazon "fresh"

I love the products here and the employees are truly amazing. The problem is this place notoriously has empty shelves. It doesn't matter what day or time you go. I personally have gone 5 weeks in a row and have never successfully completed a shopping trip. I have been realistic knowing not every store will have everything in stock but when i haven't been able to complete a minimum of 50% percent of my list this store has completely failed and that is the only thing consistent. Empty shelves of BASIC products. It was nice to have a new market , unfortunately this market isn't serious as they've been open a while now and have done nothing but alienate their client base with these annoyances and inconvenience. Amazon usually is pretty good at business so it really is an anomaly they failed at this location . Don't waste your time coming here , they don't care about your time .

3 Stars - Overpriced, But the Sushi Is a Win I was super excited when Amazon Fresh opened in Fontana, but after shopping there a few times, I have mixed feelings. The biggest highlight? Their fresh sushi--it's so, so good, especially if you need a quick sushi fix. Beyond that, the store has some major downsides. The hot food bar often looks dried out and like it's been sitting for way too long--even the pizza never looks quite right. And the prices? Surprisingly high. I assumed Amazon would offer better deals, but that's not the case--other grocery stores in the area are cheaper. They do have coupons, but be careful! They'll offer something like $10 off $50, which sounds great, but then I end up spending way more than I planned just to use it. It's a clever trick, but it doesn't make up for the overall high prices. If you're expecting deals or bargains, this isn't the place. But if you need good sushi in a pinch, that's where Amazon Fresh actually delivers.

I liked the size of the store. Good selection, good prices, some interesting products. Ample parking. I'll definitely go back.

I like this store, it's my new go to. Super sad about the little shopper carts being stolen. As a mom with a toddler those little Carts make my experience for shopping so much easier, my son actually looks forward to going, I can get what I need or look for a quick deal. I shop for my other items that I can't get at Costco. Or when I don't need as much. Very clean store, friendly staff, clean lot, great variety. Please get more little Shopper carts, restrict them leaving building due to theft. Smh

First for most as an Amazon prime member discount! discount! yea! selections are not much but meets our need, going back again

I have shopped Amazon Fresh Fontana twice now and each time I have walked out frustrated. At the check stand, they have the standard debit/credit card machine to pay, but you CANNOT pay with a debit card. This is ridiculous. The cashier simply says, 'oh we don't take debit cards" you can only pay with the Amazon app using your Prime account. I will not shop in the store again.

The store is always neat and clean, the employees are professional, helpful, and make you feel like you should come back.

Visited Amazon Fresh on Highland, Fontana this morning at 7:45am, July 5th. The lady greeter was not friendly. Amazon advertised 4/$1 sweet corn. There were none. Had Visited on July 3rd, Thursday, there were none. Was told that it might arrive at 2pm.

Terrible customer service yet tons of employees walking around. Went to return items and was told it would be a wait and use kiosk. Then some lady walked up and they immediately helped.

It was bleak. It seems that Amazon is forcing returns to this store now instead of UPS drop off etc.... so.....They put the "customer service" where you do returns in the way back corner of the store without any way finding signage... anyone with awkward items to do an Amazon return has an extra chore figuring out navigation etc... especially if you have mobility issues or need extra care. Take a cart from the parking lot with you -- the store was designed to force customers to shop. annoying. There are lots and lots of employees around who are standing in aisles talking with co-wrokers blocking through-ways - not being helpful. No eye contact -- not one employee acknowledged any customers! why be there if you can't bother working...? or at least being friendly? i do not understand this retail business / cultural situation. The store is not designed to be helpful - its only about self-service. so hopefully you dont have a question or need help. Costco is much more pleasant .... Walmart is more pleasant .... Whole Foods Market is more pleasant .... This place is like the $9.99 cent store. Most everything is 30% more than simliar stores nearby... what a shame. The food bar etc is dismal... Some of the food is obviously put out from the day before (RICE for example is all dried out and not fit for serving anyone in any food establishment.. not chipotle, not el pollo loco, not panda express -- completely disgusting)... the offering for the salad bar were equally very limited and poor quality. Another example, the lettuce for the salad bar was brown and obviously going bad. It's not well done - and seems very sad. Not a cheerful person in site. Go to anywhere else. Do not support.

I can't shop in grocery stores like I used to this is a very convenient service to offer. They are always right on time when I need them.

I've been to this store a few times. They have good deals on things that I frequently buy. However, this last visit on Thursday 4/19/25 in the evening was horrible. The employees on the floor seemed miserable and lack any enthusiasm, the person at the door was the only one that said hi, but that's his job technically "greater" duties. I wanted to know why the pricing for an item was cheaper online than in the store. No one could give me an answer nor did they seem like they wanted to help find one. At checkout I asked one more time and the employee said he didn't know. And that's where his customer service ended, he never offered to find out why. These workers will definitely not go out of there way to help you. I will not be returning.

The ice cream is expired almost 5month . , won't go again , now is May 25, and the date show up on the box is Jan 31 2025 .

I decided to give this place a try and went with my wife. She was trying unsuccessfully to link her phone to the cart a few feet from the greeter. He just stood there a blank stare on his face as my wife struggled. I decided not to wait for her and walked around aimlessly looking for what I needed. Meanwhile there was a group of about 15 new hires looking at a video also a few feet from my wife. Now the smart thing for the trainer (I guess that's what you call the person who pressed the "play" button on the video) to do would have been to take this opportunity to take some recruits over to my struggling wife to train them in how to help a customer in distress. No such luck. After a few laps around the store trying to find what I needed we ended up leaving empty handed. Maybe they'll improve, but I'm not going back to find out!

My first visit in the store was today 09/22/24 and I very disappointed. I wanted a small clam chowder and there were no small cups in the dispenser. I proceeded to ask a young African American girl about the cups and she was non responsive. A second time she was asked and she said there were no cups. She never took the time to look. At 10 a.m. on a Sunday morning, the dispenser should be stocked. After the 4th time I had to tell her listen to what I am saying and had to call her on it and then she began to look and lo and behold there were cups. Her attitude was unprofessional and not warming to customers whom are welcoming a new business in the community. This staff member needed Customer service training. I did purchase the soup. Very disappointed when I got home and it was watery as well as appeared to be can soup. AMAZON FRESH You gotta do better. You have lost a customer in me. The greeter at the entrance was excellent. The African American girl could take advice from her in her delivery.

I visited the store on Thanksgiving morning for a few last minute items. The shelves had a sale item but there were none out. I asked the employee named Alex for help. He was stocking another aisle but came over to help. He checked stock with his scanner and went to the back to find me two cases of Baja Blast. I appreciate he went out of his way to help me even though I know he was busy. He was very nice and super helpful!

I've been here two times just to return something I purchased on Amazon. I like the self service kiosk here for returns because the store has been empty when I go. It beats having to wait in line at The UPS store where I would normally do my Amazon returns. This morning, 10/11/24, I went in the store to do a return and had no problems with doing that. On my way out, I saw some Halloween candy that was on sale and priced lower than the sale happening at Target. I picked up a couple of bags and headed to the self check out line. I entered my Amazon phone number at the register and began scanning the bags. One of them scanned fine but the other bag "could not be found" according to the machine. I stopped and looked around and waived down a staff member down an aisle. I don't know why, but the staff member looked afraid and seemed shy to help. Maybe she was new. Anyway, I just looked for someone else instead because I was kind of in a hurry. Another staff member, who looked like a supervisor, tried to assist. He said he had to cancel my cart and redo the checking process, but then he couldn't find his badge to process the cancellation. Once he did, he asked me if I remembered the price of the candy bag. I said, "no" so it took more time for him to look it up. At this point, I felt the whole process took way too long for buying 2 bags of candy at the self checkout with no one else in line. It wasn't worth it to me, and told the worker never mind. He did apologize. What prompted me to write this review was not really my experience with checking out, but because of the greeter at the front door. I presume she was a greeter and not security because she wasn't wearing a security uniform. I noticed her when I walked in and she didn't say anything. There was no "Welcome," or "Hello," and there wasn't a "Goodbye," or "Thank you for coming." So, why do you have a person standing there saying nothing? If she had, I may have not felt a need to write this review. Other than to do Amazon returns, I don't know that I would return and shop here.

This place is great. It's never crowded, the prices are great, and the interactive carts are fun to use. They make finding specific items very easy. Amazon returns have never been easier and I like that I can have orders shipped here for pickup.

I made a visit here yesterday evening just to see how it was . First impression was reminded me of the old Fresh and easy market or Walmart neighbor hood market. I asked the greeter if you need the Amazon app to enter she said no. Ok I then head to get a full size pizza and none was available. You have to ask them to make you a whole pizza to go. Whole pizza was advertised as 6.99 and when you get there its 9.99. Fine ok. I head to find frosting and all the frosting is prices @ 4.19- 5.00 dollars are you kidding me?? Wasnt impressed at all anyone can visit this store I thought it was for Amazon prime members only but nope its not. Also wasted my time trying to get the app and didnt even need it to check out Lol. Would I visit here again probly not! Overpriced and nothing special in my humble opinion! Pizza was awful too!

The one star is only for Kaitlyn in the Amazon return section of the store. All of the other associates I passed getting to the return area were nice and greeted me. Kaitlyn completely ignored me and gave me annoyed looks. She wreaked of hating her job. Maybe she was having a horrible day but still no reason to be beyond rude to customers for no reason.

This place has really good prices I thought it would be expensive. They have a really good pizza made daily for $10 and finally I don't have to deal with the Ralph's parking lot. This is a good new store it's what our neighborhood needed.

Nice, clean store. However, everything is overpriced and not to mention, a lot of the items I bought happened to be expired already (i.e. bought a variety box of chips that did not have an expiration date on the outside but the individual bags indicated they were already expired) or expiring within a couple days. It is a convenient location to pick up Amazon packages and employees are friendly for the most part. Probably won't be shopping here regularly though.