Amazon VAX1

💯 True! My experience confirms what other drivers have said about long wait times and rude staff. After radioing “Driver Check-In” and receiving acknowledgment, I waited over 30 minutes at the “Driver Cage” to be checked in. This is not typical for any official Amazon facility—Relay drivers are on tight schedules. To make matters worse, the VAX1 staff member (gentleman with tattoos and glasses) told me to wait for my inbound trailer to be offloaded so I could retake it, rather than taking one of the empty trailers the system had already assigned. While I tried to give him the benefit of the doubt, this process requires unnecessary system manipulation—unassigning, repopulating the trailer to show availability, etc. This made no sense considering there were seven empty trailers available! The system won’t assign a trailer unless empties are already available, even when accounting for minimum empty pool requirements. In the end, I waited for my inbound trailer to be live offloaded, only to end up taking the empty trailer the system had assigned me two hours earlier. Yes, I wasted two hours for no reason, and I can’t shake the feeling that this was done with malicious intent.

The blocks are wrongly prepared, it's very hard to finish with the allocated time. Too much driving and all the complicated locations like located in complexes with many buildings hard to find or to reach... are grouped together in a single block which makes it very difficult for any driver!

Its a good place to pick up your route to your block. Gives you time to short the boxes and number them and leave them off appropriately.

Every time you wanna go to restroom its closed sucks

I loved this warehouse and the routes they have 😃. The employees are very helpful and and are willing to help if you are facing trouble or have questions.

I have worked as a driver in many warehouses but this place is disgusting. The workers are always overloading the carts, sometimes I can't even bring them to my car because they load them even taller than my height I AM 6.1. They put very heavy packages in plastic bags and they are always torn and very difficult to carry. Sometimes I take 50 packs for 70 dollars. The time given for blocks is never enough. It says priority for each package. Other drivers never bring their carts inside so it is very hard to find a parking space. This warehouse is absolutely irresponsible.

This is just a mockery. I have been going only to Long Beach for 3 weeks now. This is complete nonsense, guys. Doesn't Amazon really have a base closer to Long Beach?? This didn't happen before. You could go to Dana Point and Laguna Nigel, there were units in Irvine itself. But now it's only Long Beach. I don't know what's wrong with their logistics department, but I think there's something wrong with the people there. It's just not profitable, because of the gas and the time spent in traffic jams. This used to be a good place and a large base, now I advise you to avoid it, because after taxes and gas you will be deceived.

Truck driver check in is a complete joke, current check in wait is 1 hour