Julie F.
Yelp
I'm afraid I'm not exactly a wine connoisseur - I am hopeful to eventually develop into one, but at this point I'm essentially a like/don't like person. I likely have a very unsophisticated palate, but coming to this particular wine merchant makes we want to work on it.
My initial aquaintance with this shop started with my desperately searching - stat - for a wine giftbag. This area, I had discovered, is miraculously lacking stores that have simple wine gift bags.
I walked in and the Gentlemen had a very tasteful simple black one they were about to give me. For free. They literally refused to accept any payment. I wasn't in any way pressured to buy anything, but grabbed a bottle of Campari (for my orange juice - trust me, orange juice tastes much better with a dash or twenty of Campari).
So of course once a need for wine arose (I have quite a few medical professionals to thank - long story), this was my source of choice.
Let me start off with the obvious - I'm a girl. I enjoy the company of men. Particularly handsome men who know their craft. This shop is brimming with them. I kid you not. I haven't seen proper manners and intellectual maturity like this in a very long time. Their communication skills are impeccable, and you are treated as the most important person on earth. Mind you, this was a rush trip for me, so, frankly, had I had a dog, I would very unlikely have been caught dead walking it at 4 a.m. the way I was groomed/dressed.
I mostly worked with Andre, although all of the Gentlemen were kind enough to participate. I received wonderful recommendations, and had not been taken advantage of - though I walked in with a flexible budget, at no point in time had they steered me to the more costly options, and every recommendation was appropriate to the party intended.
Again, I'm clueless and like pretty bottles. There were a bazillion pretty bottles and yet I was only offered those where the contents were worthwhile.
I'm not sure I qualify to comment on prices. What I will say is that if I paid at a premium, the service, consultation, attention, options, delivery flexibility, and that one bag they gave me for free though I literally walked in off the street and they never saw me before are totally worth it, and then some.
I don't think they carry boxed bargain wine. But I also don't think they should.
They gained a customer with a free bag. But they kept that customer with impeccable service, stellar competence and immaculate communication.
I'm sticking with them and I look forward to learning much.
Cheers, with a very delicious Pinot Noir, from a white/rose wine kinda household. Thank you!