Aaron Morgan
Google
I’ve been an AMC A-List subscriber for years and even talked a dozen friends and family into signing up, and now I’m cancelling and I’ll tell all of them to cancel and sign up for Alamo Drafthouse’s ticket program instead. We went to see TMNT last Saturday afternoon, and we were greeted with a filthy lobby that had popcorn everywhere, disgusting bathrooms, a concession stand with disinterested kids letting us know they were out of bottled water and the candy selection was decimated. Then we went to our seats and they were torn up, dirty, with used Kleenex waiting for us in the cup holders. We walked right out and went to a different theater. The trash cans were also overflowing. This was their flagship Dolby Theater screen, and it looked like it hadn’t been cleaned in days and everything is old and torn apart. This theater is in absolute decline and I think AMC as a brand is damaged. I’ll be going to theaters that actually care about the movie going experience and hiring enough people with decent pay to actually care. Also, the IMAX here is so uncomfortable… all the seats are broken, old, cramped, and gave me and my friends lower back pain after sitting in them for a WEEK! Do not go to this theater, it’s a nightmare.