AMC DINE-IN Webb Gin 11

Even the young lady cleaning the restrooms smiled a genuine smile, said hello, and was friendly!! My food was a little delayed but they were so busy. Please give their staff a little grace with as hard as they work to bring you fresh food to your seat!! It's clean all the way through. Every thing is well maintained. Sound and picture quality are excellent. Be aware the seats in theater 8 are very squeaky but oh so cozy!!

This movie theatre is expensive in general and the service is not exceptional. We order quesadilla with fries and it came cold. Unappetizing. The chairs while reclining make a farting noise while adjusting it that is unsettling. It was heard throughout the theatre as everyone adjusted their chairs. The bathrooms could be cleaner but the ambiance of the actual movie theatre was nice. I’ll stick to NCG Snellville.

I’ve frequented this theater because it’s close and until tonight, never had a complaint. They are doing renovations, which made for a bit of a mess getting in, but that’s not even the half of it. I spent $112 on tickets and concessions for me and my 2 daughters to see Wicked in 3D. No one was handing out 3D glasses so between myself and several other patrons, we located them and got them ourselves. Then, the movie was supposed to start at 8:15, but we didn’t even get access to the theater until about 8:05. Previews started at 8:20. Concessions were supposed to be delivered at 8:05. After NUMEROUS inquires, finally got the 2 drinks and stale, unsalted, no butter, cold popcorn at 9:45!!! Never did get the candy. We weren’t the only ones. All the patrons that placed orders were dealing with the same frustrations. They were still passing out food as the credit started rolling. 🤯 Luckily we did get a refund on concessions, but because of all the interruptions, I feel that at least half the cost of the tickets should be refunded as well, so we’ll see what the customer service does with that. Overall, this theater will NO LONGER be my first (or even my last choice.) I think I’ll make the extra 5-10 minute drive to the Lawrenceville-Suwanee location. Thoroughly dissatisfied and disappointed.

Went to the web gin on 11/26 for my birthday! Choose this theatre because it’s a dine in with adult beverages! To my surprise it’s being remodeled! It made a birthday treat not so much of a treat!!!! Popcorn was extremely dry and not fresh, there was no ordering capabilities via phone, you have to leave your movie to order…. Inside the theatre to view the movie was a decent experience, but it would be nice if AMC would advertise “under construction “ to give the option on choosing the theatre. Birthday disappointment! FYI mid December it should be fully functional

Over an hour wait for a drink and a popcorn. Quite ridiculous if you ask me. I used to be a theatre manager for an 8 plex theater during the first Twilight opening (we were sold out of every show) and even though we were standing room only in the lobby we were still able to get basic drinks and popcorn out in a timely manor. And we only had one kettle. I understand this is a bigger theater and it’s a busy weekend but to get the basics out like popcorn and a soda I think there needs to be better training or more staffing or something. Especially on opening weekend of 3 blockbuster movies. As a shareholder of AMC I hope there can be some improvements at this location for future guests. So they too can have the 5 star customer experience they deserve. About the only 5 star experience was the bar. A beer takes only 2 seconds to grab which is a win.

This place continues to go downhill. It’s almost comical how bad it is becoming…in a twisted way. It wasn’t all that great before the pandemic, and now it’s really sad. There was literally a line to get refunds for food not delivered this evening. One guy was in line to get a refund for a bottle of water. That’s it…all he wanted was WATER. And this isn’t the first time we had our food not show up and/or show up cold/melted (brownie sundae). I went to the kitchen two times during our movie to ask why my food was never delivered, only to be told it was. Um, to who? And then they bring me only half of my order, which is completely cold. 🤦🏻‍♀️ Do yourself a favor and bring a big purse or bag and bring your own food and snacks. Can they really say anything? They’re having to issue refunds to a lot of folks anyway, so might as well keep things simple and let them bring their own food, which is certainly better than the cold mushy stuff they’re attempting to serve anyway (when you actually get your order): AMC Theatres you need to hire grown, responsible adults and do better with your training. Hire managers who know how to manage and train staff. We’ve been A-List members for years and now I’m reconsidering our patronage. 😒 Since COVID they no longer allow you to order your food at your seat AND they charge you a $2.00 delivery fee on food orders, like it’s Uber Eats. Come on…. The theaters and bathrooms are always a sticky mess and they can’t figure out how to deliver food orders when they’re literally a dine-in theater. The only person who seems to know what’s up is the guy working at the bar who has been there awhile. Unfortunately I don’t know his name. But he’s always friendly, makes good drinks, and knows my usual drink order. I really need to go learn his name and thank him for his consistency.

I love going to this location!!! Although, the theater is “under construction”, their services are still top-notch!!! The food is delicious and the popcorn is just AMAZING. I usually order a bag and take it home with me be it is that good. You just can’t get theater popcorn from the store!!! It has to come from the theater. Lastly, I must mention the recliners. So comfortable and roomy. This theater is a class act!!!

I am being generous with 3 stars. The food service does not work for me. It makes the entire process of going to see a movie longer than it needs to be because of the longer lines to order anything. You want to begin your movie munching on popcorn, but you have to wait until it gets to you which is 30+ minutes into your movie instead of the 10 minutes they stated when ordering. Theater prices are continuously rising, and I do not believe in paying more for longer and less efficient service.

My Grandson and I had a wonderful experience at the AMC Dine-in Webb Gin 11. The theater was comfortable with our meal served on time. Great place for date night and a fun night with the guys or girls.

DONT COME HERE. I came here to see Wicked (which was awesome! Highly recommended), however I did not anticipate the horror that awaited us. We walked in and the whole front area was under construction. It was odd enough how the places was setup but once you walked in, you were immediately greeted by someone to scan your tickets and in some cramped area what I assume was... the bar?! Lmao it was so janky. Not to mention when you have to stand in line to get ANY food order. I thought you would sit down and then make your food order but NOPE! You literally have to order everything at the front and then go sit down. Seats were awful. Anytime anyone wanted to recline it sounded like a fart brigade among the theatre. But it was so LOUD that if you want to recline make sure to do it before the movie starts.... DONT GET ME STARTED ON THE BATHROOM! No soap. Like at all and these are where the employees are using the restroom too?! The same ones making the food?! Which by the way, I only have it a two star because the food was edible even though it had no taste and they forgot our waters half way through the movie and we had to ask twice for it. Never again will I cheat on Sugarloaf Mills again!

Staff were wonderful. Only thing is they didn't have an earlier movie start time so we opted for another theatre. Will most likely come again

Boy if you think of ways to ruin the opening night of a movie premier, reference AMC DINE-IN Webb Gin 11. My wife and I had date night planned with anticipation to see Wicked. We were shocked to walk into a construction site decorated with drop cloths for paint and all. Funny thing is there was no indication of said construction on the website or app. It would be nice to at least say there are limited menu options or wait times could be extended. Well all of these things happened. We waited 30mins in a line and another 1.30 for COLD Cheeseburgers. I question where they were making the food possibly a food truck or something ‍. Additionally every 10mins in line there was an announcement on how far the food was delayed or what menu items were becoming extinct. This was real good and ghetto to have someone screaming 1hr on food time standby. I guess this is what @Kieth Lee meant about Atlanta's food service industry, but this is Snellville and we are supposed to be safe right ‍.

First time:). Here to see Lion King! This theater is amazing! The food is pricey but delicious. The waitress was super friendly and knowledgeable about the service. I noticed it was very clean considering dining in while you watch the movie. The reclining seats won me over . If you haven't seen Lion King what are you waiting on?!? It was better than the original. Visit this location!

The good: The reclining seats were great, so comfortable. The lobby, and our theater were clean (I didn't use the ladies room but my husband said the men's room was clean). The bad: We took our seats but realized food and snack orders weren't taken at our seats but needed to be ordered in the lobby at the concession stand. So, back to the concession stand to order a large popcorn and large drink which came to $20! Of course we couldn't pick it up, they told us it would be "delivered" to us. We were halfway through the movie when realized our order still had not come. So, missing the movie my husband walked back to the concession stand to inquire and they gave him a drink and popcorn (he didn't know what sizes I had ordered). When he returned I realized the popcorn, and drink, were not large sizes I ordered, but we gave up at the point and just started eating. When we went to drink our drink we realized they had given us an orange drink and not the coke we ordered. We weren't willing to take the long walk back to the concession stand and miss more movie, we thought we'd just deal with it on the way out. Within 10 minutes our original order was delivered to our seats, in the correct sizes. So, it appeared my husband had been given someone else's order. We ended up with extra popcorn and a drink but, the aggravation of trying just to get it in the first place ruined the experience. My advice, eat before you come to the theater. The food is expensive, and not being able to pick up something as simple as popcorn and a drink is ridiculous.

While the movie we viewed was epic, this venue left a lot to be desired. We arrived for a 2:30 showing and noticed the lobby was pretty packed, but thought nothing of it as this was a "Dine In" theater. Soon we quickly learned that this theater was not providing dining services and all orders (popcorn included) were expected to take "atleast a Hour". Nearly two hours into our film our Popcorn and Soda were delivered... beyond the dining deficiencies, the bathrooms were disgusting and didn't even have tissue. Needless to say not only will I not be back, but I would encourage other patrons to also consider other theaters.

The previews were 25 minutes. Kind of absurd. The place was pretty clean. Staff was nice.

Rounded up 1/2 a star. Been to better dine-in theaters. No vegan burger options on menu. Free parking with Tesla charging stations nearby. Order food online or stand in line. Some rows didn't recline back. Random light went on in the middle of the main movie for like 3 minutes. French fries tasted like onions, not good. Also were too greasy. Chicken tenders I heard were good. Was served with ranch and honey mustard, but no BBQ. Soft drinks and popcorn were good. Server was kind and helpful. Side note: watched the Boy and the Heron, such a quiet movie didn't feel like making any noises even to eat. Was in auditorium 10 and (ended up moving down to) row D, which was not too close to the movie screen.

Well sometimes you don't get the food you ordered or it's kinda cold. But this time we were trying to get the Deadpool and Wolverine collection cups and popcorn buckets. But nope! They said they already sold out. Really? Not what I heard from someone that works here. Some of These fuckers I heard have put them up on eBay and selling them for outrageous amounts. Went to eBay and wow! Lots of them up there still in plastic. Yea you guys suck! You need to get a control on your workers. We patrons should have our chance to get these collector pieces. Especially after paying the inflated prices on the food and snacks. I'm very disappointed in this establishment.

It's a movie theatre so it's really not too much to say one way or another. The one thing that I really did not like is that they seem to keep all the doors open to the all the theaters. I asked an employee about that and they couldn't answer. Maybe a safety or security issue, I'm not sure. The food is not to great, especially given the price, but it is a movie theater. They do have alcoholic beverages, also super expensive, but still cool. I have been here a couple of times, it's always fun if you enjoy the movie.

Me and my husband will never to go this movie theater again. We we're supposed to get our food at 8:15pm tonight. 9:05pm came and no food. Had to go out and find someone to bring our food. Come to find out, the food was cold and nobody had come to bring our food and they had to remake it. I'm utterly disgusted with this theater. You all need to do better with customer service. We won't be coming back

We came on a Monday evening, it was perfect. No lines, very clean, and great seats! I really like the reclining seats

I had avoided this place for years after seeing multiple posts on local facebook groups. Since those had slowed down I thought maybe they had improved and I would come try it for myself. Bought my tickets online, when I arrived the concession stand had a closed sign, there was also no one checking tickets so I just walked into the theater and took my seat. I arrived about 30 minutes before the show time to allow time to order food before the movie. In every other dine-in-style theater I have been to they come to your seat and take your order but after sitting down no one came in and there wasn't a button anywhere to call for a server. I continued to wait a while then sent a message to a friend that had been there before to ask about ordering food. That's when I was informed you have to order food in the lobby, they don't take orders in the theater. On the way back to the lobby I noticed a small sign on a post that was turned sideways indicating food was ordered in the lobby. I must have missed it while looking for the person who should be scanning our tickets. The concession stand still had a closed sign so I inquired about ordering food at the bar. They handed me a menu but nothing looked good so I just asked for popcorn and a drink. I was not able to just take that with me, I had to pay for a delivery fee to the theater. The cost of a medium drink and popcorn with the fee was more than the movie ticket, on top of that they asked for a tip! 22 minutes of previews plus 2 commercials for the movie theater later the movie started. Not sure why I need to see commercials for a place I'm already in? Now I know to avoid this place.

Nice theater. My question is, what was wrong with the tried and true system of ordering your snacks, paying for them, then having them handed to you? My wife and I just went here for the first time. I stood in line and ordered 2 regular Cokes. I was then told they would be brought to our seat. They never came. After the movie I had to wait in line again to get a refund. The manager never said sorry or anything close to it. Very disappointing.

I was at this theatre yesterday to watch inside out 2. To start, food options were limited. Luckily they had what we wanted. The movie ended and my food never arrived. Not once did the cashiers tell me or the other customers there was a wait let alone a 2 hour wait?? I was there 30mins prior to the movie starting so there is no excuse. The girl was nice and understanding and gave me a refund without arguing. But the point of going to a dine in theatre is to EAT! The people in front of me also requested a refund... for POPCORN they never received. I've been going to this theatre since it opened and this has never happened. Hopefully management can do better in the future...

This theater has the potential to be a plus. Decent enough food and the theaters are clean and the seats are awesome but the public spaces where there's carpet is dreadful needs a good cleaning bathrooms do not look like they have been cleaned and we were the first showing of the day they could use a power wash out in front of the theater as well. This is to the manager, go to bat for your theater and get the funds to get your carpet cleaned and some pressure washing. Up your game.

The food service is awful. We ordered cheese sticks, a large coke, & popcorn. The cheese sticks came out in a timely manner, but when asked about the other they said they were running behind. Just plan to bring your own snacks if you come.

Horrible experience. This movie theatre need to figure out how to get their food running properly or scale back the menu to meet expectations. I ordered and was told there would be an hour wait for the food order. Kinda weird for just ordering popcorn (it shows they don't have a logic triage system for service). Also during the movie some employees were there. They were greeted by three or four of their friends in the middle of the movie. Also they somehow got their food. After that we noticed that there was a weird shadow on the film. Not sure if they haven't cleaned the theater glass near the projector. Either way finished the movie went to the desk for a refund. They told me they couldn't refund the tip I left but offered me free popcorn. The irony, I ordered popcorn that they didn't deliver. Tipped on that order then was offered free popcorn coupons instead of what I paid. I then pointed out the problem with the employees coming in three strong to search for a phone under a seat in the middle of the movie. They refuned the popcorn, but did nothing to refund my tip or the employees disturbing the movie. This theatre always has problems don't know why I thought it would be different. But this time took the cake. At least the movie was decent.

I am truly disgusted by the management. My husband and I went for a valentines dinner and movie on Feb. 11 Saturday evening and we were legit kicked out of this theater. They even called the cops on us. We are currently filing a law suit and seeking counsel as we were highly discriminated against. Being accused of recording/filming the movie we were watching bc my husband simply had his flash on trying to keep our baby entertained. We were seated in the far end, away from others. Facing our flight at the floor. We were rudely confronted, never asked if we could simply turn light off. The manager just straight up demanded us leave and telling us the cops were on the way. It just bafles me the level of incompetence, the accusation with NO EVIDENCE. The fact that they just called the cops , we were so humiliated. Honestly so traumatized, and humiliated. When cops arrived we spoke with them, we felt so cornered. We cooperated, cops even apologized. Crazy and never again stepping foot in this theater again.

This theater has the potential to be great with better management. I was visiting my sister for the holidays and we went to see "The Color Purple". We got out tickets online in advance and thank God my sister was a Preferred member or whatever their membership is called or we would have missed half the movie trying to order food! This was still opening week for the #1 movie at a prime evening time and there were only 2 staff members working the concession stand. The regular line had about 15 people in it and was almost out the door! When we got in the Preferred line, there were maybe two parties ahead of us and we waited about 10-15 minutes so imagine the others! People were clearly growing frustrated and either leaving or getting out of line as to not miss the movie once they saw how slow the process was going. I think this part really took away from the experience. The lack of staffing and noisy recliners are my only complaint though. The parking was easy, theater was clean, and the chicken nachos I ordered were really good!

This is a popular location with ample parking. They have a good menu including alcohol that they will bring to you. I still get popcorn though 'cuz it's a movie theater. The staff have always been nice. My only problem has been the app isn't always dependable so I get my tickets in person.

I was very disappointed to have visited this AMC location. I have been an A- List member for years and travel to different locations. This is by far my least favorite. It states it is "dine in" but really it is to go! I remember when this movie theater was first built and was owed by another company and it was the place to be. Now? I probably will not revisit. This location does not offer icee so the $5 combo with a small popcorn and small icee/ drink is not valid at this location. That sucks because why spend $20 on a drink and popcorn when the $5 combo is all I need. I then ordered a large drink because the regular size for over $6 doesn't include free refills but a large does. Every time I wanted a refill I had to leave my seat during the movie and walk to the front, wait in line to ask for a refill. I then had to wait for someone to bring it out to me. This was a 10 minute process and you will definitely miss parts of your movie. There are not buttons to press at your seat to be serviced. If you need anything or your order came out wrong then you have to leave the theater to get it corrected. I also do not care for them filling up my drink in the back. Most AMC have freestyle machines where you can fix your drink yourself. This location tries to give off luxury but really it's just a hassle. My next con was that I went to see Despicable Me in Big D which is premium large screen format but the movie only showed on half the screen. The picture didn't even cover the full screen. Very disappointing.

We have been doing the "Movie Thing" lately and this place is less than 5 minutes away. It's a beautiful dine-in theater with reclining seats giving you the ultimate experience. Unfortunately, I have had an issue with service on every visit. The first time the young lady put in the wrong theater number and we did not get our food order and I had to go and check on things in the middle of the movie. The second mishap was my chicken tenders were old and tough and with a $70 Movie tab you want your food done right. Last but not least concern was being totally ignored by late staff, we took in a late show and around 9ish I went to get some candy so we could make it through the last part of the movie and couldn't find anyone at first, so I finally seen a young lady sweeping and called out to her at least 3 times or more with no response, finally someone came out and said the concessions were closed. (It was the bartender, which is always awesome!!!!). This is a good theater, they just need better staff!

lol just know if you go after 3 the kitchen is going to be magically closed even though they let you order something .. they don't tell you until you're in your seat and the movie is on

The theater was nice, well put together. This was our first time here. We've gone to all the dine in theaters in and outside of Atlanta. This one was nice. The food was really good... and the price and portions were within reason. You have the option to order food online before you get there or you can order from the concessions or bar before the movie starts. I was surprised that the food arrived within 15 mins of us finding our seats and settling in. Friendly staff to greet you at the door and direct to towards your selected movie of choice. Would definitely come to this location again.

This was my first time at this AMC. It reminds me of AMC Levittown. Seen bad boys for life. Was a cool atmosphere. I wish it was like AMC Menlo Park 12. But it was a good team there accommodating and welcoming. Had to get a refund on our food and drinks because it never came during the film. I can accept it was a busy night I seen it for myself. It's just we really wanted our food. Only other thing they need a little bit more food options and the Coca Cola machines.

Movie was great service was horrible. I had to go up to the desk five different times to receive only popcorn and drinks when greeted at the desk asked if I wanted to refund I stated no I just wanted my popcorn and drinks and took another 15 to 20 minutes to get my popcorn and drinks. By that time the movie had already been halfway done to put even more into this. I ordered and got there 35 minutes beforehand and ordered my popcorn because we knew that the movie was going to be busy so we ordered it 30 minutes in advance. I waited an hour and a half for my popcorn and drinks

The wait to order is ALWAYS too long... being a premiere member doesn't matter here because the wait is still long. I asked if I could order where you buy tickets and the employee told me I had to order from the bar even though clearly he was not busy... there was one employee that was scanning tickets and I guess his co- workers job was to keep him company because I never saw her do any type of work. Customers should not have to wait in line for long periods of time when the employees clearly have a lot of free time on their hands... it's such a nice place... but the staff clearly needs to be retrained!!!!!

The food service is awful the women's bathroom is filthy! You have people standing around on their cell phones while people are not getting their orders! We have been going to that location since they opened and every time they forget to bring our popcorn or food!!!! So I go down halfway thru our movie with my receipt and tell them and they scan it and say ok we will send it and never get it and today it came right when the movie was over! I will not go there anymore and I have soo many customers that I have with my business and I will not recommend your theatre!

My husband and I came here planning to have dinner with our movie but we were told there would be a 2 hour wait before food would come. We said no thank you given our movie was only an hour and 58 minutes. We then asked for popcorn only and were told it would also be a 2 hour wait just for popcorn. This was the worst movie experience I've ever had and it's highly unacceptable for there to be a 2 hour wait for popcorn at a movie theater. This is a display of poor management and if I were the owners I'd be replacing my staff. I will never patronize this location ever again.

09/29 Saw the last show of Equalizer 3 Friday evening. The concession was pretty busy. We ordered drinks and food, however I didn't receive my large popcorn for $11.22 When I went to the restroom I reminded an employee and even told them the theater and seating. Even when we received our other order I reminded the person delivering food. At the end of the night I spoke to a "manager" ( had to get an employee to knock on the office door because no one was around). He said he cashed out his drawer and he could give me a popcorn voucher. I told him that was unacceptable because I paid cash. He didn't believe me until I showed him the receipt. Security was listening in too. This man chimes in and say, "You're not going to get what you want all emotional. See men know how to handle things. No offense but you should have said you would come back tomorrow" I was heated. And because I was with my Honey who didn't want to wait we left. I am upset that the manager thought it was acceptable to just take a voucher or the security person even suggest that I return the next day. He said he was the highest ranking manager. I will follow up on this issue.

Just finished seeing Creator with the family of 4. Not reviewing the movie. What a really poor experience. Drinks were flat. Food came 45min after we scheduled and all meals with fries were all cold when each meal was a burger or hot sandwich as advertised. $180 dollars for this family experience, no thanks. I am voting with my wallet and will be taking my business elsewhere going forward.

I'm an AMC fan, always have been, but if you're not going to actually have the "dine in" component available anymore stop advertising that. Having to get to your seat to then go back to order and then go back to your seat and wait is frustrating. The staff has no clue about the layout of the seats and are roaming with food - thank goodness we were in a private showing or I would've been pissed to see the number of people that the staff attempted to hand my food to. The food is also rather small portions at a hefty price. I'll probably go eat at a restaurant before or after in the future. Additionally, I feel like there's some shady things happening at this location as it relates to AMC Stubs benefits - I had a gift card and my rewards card on my phone and the cashier told me they couldn't scan anything. I could use my bank card but not my rewards information or gc - all of which seemed unfamiliar to the manager when I followed up before leaving. Rather than try and fix it, she told me to online and request an add of points- it's been 5 days and I'm still awaiting a response. This was my second visit and I'm not impressed...unfortunately, it's the middle ground location for me and my network, so I'm sure I'll be back again. Albeit with extremely low expectations.

This theater has high quality viewing and sound offerings but I am continually disappointed in their food delivery services. They run very slow. On Christmas, I overheard someone complain that their food order took an hour. That evening I took my family of seven to see "Avatar 2" and waited over an hour for our food order, thinking "it's a 3 hour movie, we'll have time to enjoy these snacks." But when nothing came, I finally headed over to the kitchens to ask about our pretzels, popcorn, and sodas. They gave the receipt a look and then told me that a food cart was in my theater at the moment and they suspected we would get everything soon. When this didn't arrive I went to the concession stand and noticed that the wrong theater was put on my order. So I asked for the food to be re-made so I could bring it to my seats. Instead, they disappeared for five minutes and came back and re-entered my order and told me that in 10 minutes I would have everything. Rather quickly the sodas and pretzels came but the popcorn never did. They also did not refund my money. The cashier mumbled something about the order being comped, but 5 days later, that hasn't happened.

Hello All, Let me start by saying the 1-star is NOT for the movie Black Adam because it was action filled all the way through love Dewayne Johnson.. The 1-star is for the experience at the theater tonight. For the amount of money we paid for food $90.13 and the horrible service we received it is completely unacceptable. We arrived at 8:30 pm for the 9:15pm showtime, we placed our food order at 8:40 and then we were seated. At 9:30 yes, almost an hour later we received 2-sodas and my daughters popcorn ONLY. At 9:50 my husband had to leave the movie to check on the order because the previously stated that at 10pm they don't take anymore orders. 10:20pm is when we receive 2-very cold nacho and my daughters milkshake.. The chicken was dry and cold and the cheese was cold as well. By the time 10:50 came he had to go back again and check on my daughters mozzarella sticks, at this time he seen the staff cleaning the kitchen and NO ONE came to say why she never received her order, they offered him some cold chicken tenders and fries which she did not eat either. #CompletelyUnacceptable

I if I could leave zero stars I would. I chose this location for the dine in experience. My children were super excited and even held out on lunch for the experience. We get to our seats and when I try to order food through the app I wasn't provided the option. So I decide to go to concession and they tell me it would be an hour and a half wait. I can order at my own discretion but they will not provide a refund if I don't get my food. I asked the manager how is this acceptable and was told "it is what it is, we are super busy". It is Juneteenth at 4:30, this is not at all packed. The management does not know how to manage the staff or kitchen. The employee I initially spoke to before asking for the manager was sitting at the register resting her head in her hand. Their customer service is horrible, service in itself is horrible. Inside Out 2 was an awesome movie but hard to enjoy with starving children

The people working at this theater are idiots. Got 2 Cokes and a popcorn wrong twice. Ended up with a burger and flatbread we didn't order.

Grave new movies would go again, but they forgot to make our popcorn but they had good stuff

Couple night outings fist time at this location. I had already purchased our tickets online. Upon entering this facility the entrance was nice and clean. We went to the front desk to order our food. Cashier was really nice she recommended that we try the Chipotle Chicken Melt. Once we ordered our food and gave them the seat number. Once seated the chairs was so comfortable they brought us our food out about 15 mins after being seated. I will try again and I definitely will recommend them.

Typical movie theater vibe though it is not as busy as others I've been too so that's a plus. Seats are generally comfortable but not all have been in the best shape. Food is over priced and not that great but still available if desired. Overall, your standard movie theater and there's no shame in that.

Me and family went to go see little mermaid today. We ordered food and it came out an hour after the movie started and food was horrible. I was trying to explain to the black female manager about it, but she had a attitude and didn't care. One of the other staff member I try to explain also, but they give me a cold shoulder also. My family and I didn't have good AMC theater experience. It was our first time at this one and never experienced this before.

We have been to this dine-in movie theater a few times and have never been disappointed. The theaters are a nice size and the reclining chairs are clean and comfortable.  The menu has a number good items to choose and they also have a full bar. I will definitely be going back, whether it is date night or family fun time.

My Husband and I went to see John Wick 4 at this theater and we're glad we did! The theater is very nice inside. The concession area was neat and clean, and the staff was very friendly and helpful. Love the large reclining chairs and the sound quality was great. We will definitely be back soon!

I found this theater to be very clean. My visit was on a Thursday afternoon, so take it with a grain of salt. The hallways seemed extra wide which I appreciate nowadays. Restrooms seemed clean, but signage is a bit lacking. The theater experience: Typical AMC look, but the seating was obviously newish and well taken care of. The dynamic bass under the seats boomed and shook at the appropriate times. My o ly complaint, I have been to other theaters that have USB charging in the seats. Since this one is fairly new, I expected it. The film projection seemed very sharp. I assume a combination of the film resolution and projector technology. Delivery of food. Super prompt. We only ordered popcorn, so I can't discuss in the dining options in detail. That being said, the server for our theater continued quick deliveries to make sure everyone got their food before the film started. Bottom line, I will go again.

One of my favorite "me, myself and I" spots. I like the dine in option but I know a lot has changed since THE ENTIRE WHOLE GOT SICK I'm not % if they still have this but prior to 2020, they had an awesome vegan burger . The service and management is spotty but my guess is it must have something to do with AMC because it should not have such a high turnover. Anyway, the staff is typically courteous and accommodating. Someone complained that management was bad because of the people in the theater but they never addressed the people directly or ask staff to deal with the situation. PEOPLE, if you're going to complain and ask for a refund don't sit and watch THE ENTIRE MOVIE FIRST Anyway, that's my $0.02. Enjoy your movie

I am so disappointed with this theater, use to be my favorite. I paid over $60 for 2 movie tickets and 1 milkshake and nachos. I had to wait in line to order my food for more than 20 minutes only to find out that they were sold out of the Flatbread pizza at 12:40pm. You guys just lost a customer. Service sucks. You can't charge Publix or Chick-fil-A prices but offer Wal-Mart service.

I love, love AMC Theatres, but trust me when I tell you that this location is a hot mess. Anyone who says that this location is great must totally be avoiding what is commonly known as the "concession stand." It's NOT a concession stand, folks. Rather, it's a 'where are the concessions' and 'what the heck do you mean it will be delivered to me' counter. If you're like 99.999999% of Americans, when you go to the movies, you expect to SEE and SMELL popcorn, SEE jumbo boxes of candy, SEE fountain machines, SEE self-serve butter stations, SEE bright colorful posters of food... What you get instead is a sterile, blah, there's-no-way-this-is-the-concession-stand-I-must-be-standing-in-line-for-a-Covid-shot desk. All I wanted was a friggin' box of popcorn and a soda. Just put it in my hands. I am right. here. right. now. It doesn't take a trip on Blue Origin to forage outer space in search of popcorn and soda. This is not a 5-course meal at the local Benihana's. Pop. Corn. So. Duh. Movie theater staples. When I asked how long, dude said 15 minutes. 15 minutes??? Do you need to make a run to Sam's? Turns out, it was an alarming FORTY-FIVE minutes before I received my items. Let that sink in. It was 45 minutes INTO the movie before I had popcorn and a soda. I was almost hoping they'd forgotten so that I could demand a refund of my $15. Nope, here comes someone with a smooshed down bag of popcorn, with a little cup of melted butter, and a Freestyle Coke that was so nasty that I should have demanded a refund on the spot. There is NO reason on the planet for ANY remaining Freestyle Coke machines to still be in use. It was the worst idea ever by Coke, yes, worse than "New Coke" of years past. But I digress... It's a real treat to try to get into a movie scene when someone approaches you to off-load popcorn, soda, butter, napkins, and a straw from hands and arms. Yeah, you're ruining the moment for me. Get out of the way, please! There was no sanitary serving system being used by any of these 'delivery' folks dashing in and out of the room. Some had on blue gloves, but I got to see one person in said gloves constantly touching his face, rubbing his nose, so... the gloves mean nada. Just imagine the trips back and forth by some unknown getting your food from a hidden cave, breathing over it, handling it, walking around with it in the hallway... No, thank you! Never again at the so-called concession stand. If I ever return to this theatre (and that's a BIG if), I'll pack my own popcorn and soda. This location, which used to be under a different brand, was taken over years ago by AMC. Clearly (and surprisingly), it still has a long way to go.

2 p.m. on a Saturday, three drinks I was having can quickly fun and easily. I talked to one of the staff there and ask them if the place got crazy on Saturday and Friday nights the kids looked at me and laughed. I asked him point-blank can you have enough people here to serve all these theaters he said nah no matter how many people we have were slammed. the seats are very comfy the screens and sound are great possibly a little loud when the theater is not fact I know they have different sized theaters I saw a glass during the end of its run. I will come back here in the afternoon on a weekend and I'm sure it's crazy any Friday and Saturday night. If you're looking for a good food inexpensive service when you want it don't get your food out of movie! Especially on a Friday or Saturday night