AMC South Bay Center 12

The movies has changed over the years. There's not really a ticket booth anymore, it's a kiosk for purchasing tickets, no more stubs; memorabilia. The different types of showings yield different prices, which can drive the movie going experience to be more expensive than before. In retrospect the"No outside food" is no longer a rule, helping balance the affordability while you eat whatever you like (keep it considerate, tho). The concession stands are still available with a gaggle of pricey options. The theater was clean but not all of the recliners work 😒. In all, looks beautiful, noticeable changes have been made but....still watch your snacks, you might not be the only one grazing 🐀😱

I want to like this theater, but the last 2 times I've went there have been too much chatter during screen time. Audience reaction is fine, Im not against that. What I am against is the constant chatter about the movie. The. Entire. Time. And it's not even whispering, it's just full on normal talking volume. Like I didn't just spend $20+ to have the movie experience ruined. Regarding the actual theater, it's usually clean. The bathroom situation can use some TLC. And usually the lines during peak hours are quite long, so maybe order ahead.

We come to this place for, popcorn-strewn floors and sticky seats. Let's start with the positives, shall we? The Dolby Cinema is amazing. The sound and picture quality are so incredible, I felt like I was living inside the movie. And the seats? Oh, the seats! So comfortable, you'll forget you're in a public space and not your own living room. The IMAX theater is also quite the spectacle. The screen is so big, and the sound is great. It's like having a personal concert in your ears. However, it seems like AMC decided to cram as many seats as possible in there, sacrificing comfort for the sake of profit. The seats in the IMAX theater don’t recline! Now, let's talk about the not-so-stellar aspects of my visit. This place is about as clean as the sidewalk at Mass and Cass. Trash and popcorn are scattered everywhere, and the overflowing trash cans make you wonder if anyone is working to clean this place. The bathrooms? Some of the most disgusting ones I’ve seen, on par with a highway rest stop. But wait, there's more! Inside the theater, you'll find a treasure trove of delights, like sticky seats and trash left behind by previous patrons. It's like a scavenger hunt, but instead of finding treasure, you're finding remnants of someone else's movie experience. How thoughtful of AMC to provide such an interactive adventure! If you're looking for a great cinematic experience that combines the best in sound and picture quality buy tickets to the Dolby theater but expect them to come with a side of popcorn-strewn floors and sticky seats.

Came here to watch wicked for good. Overall. An okay experience. The seats in the cinema are soft although they do not recline. The popcorn was okay, a little cold. Not the worst kind of your standard movie theater.

Thanksgiving was supposed to be a wonderful day, 🤮but what happened at this location completely ruined it. 😡Following the instructions on the official website, my friends and I bought tickets for the morning showing of Zootopia 2 Real 3D because we wanted to get the special keychain blind box. 😢But when we arrived, the theater said they had never received this promotional item. We had planned this outing specifically for that, so it was extremely disappointing. If the AMC wants to make this a promotional and memorable event, why is there such chaos and miscommunication?🫠🫠 On top of that, the refund wasn’t even a full refund. I paid $80 via Venmo, but only $70 for four tickets was returned—and that was as a gift card, not back to my original payment method. My money hasn’t actually been refunded, and the $10 online fee wasn’t returned at all. Overall, a very disappointing experience.

Love my pop corn with extra butterrr! The place is clean, there is never a big line when I am there; I always have a good time

They make way too much money to be stingy about popcorn. The bags weren’t full to the top. I got two regular bags and after we added butter it all sifted down half way….When I asked for more they just shaped the bag so it appears full. Downtown doesn’t even do this.

The fact that there is two 19-year-olds and a 20-year-old are trying to get in and watch Deadpool and Wolverine and turned away because they need somebody with a ID, they didn’t have a physical one. But They had a picture of their ID and the fact that they still couldn’t work with them for that is ridiculous , when I came with the ID. I was forced to buy a ticket. Because that is the only way I can bring them upstairs. I brought them upstairs and then I proceeded to leave. There was a woman that followed us and told them they can’t come back here because of that I walked them upstairs and then left! this is literally uncalled for it’s a movie a 17+ movie, why would I have to go through all of that just so 18+ can see the movie? After the fact that I already showed them an ID! After the fact that they offered to show a picture of their permit ID because they didn’t receive the actual copy yet!!!! That was totally uncalled for and they definitely could have worked with them and let them see the movie knowing that they’ve been there numerous times, where we came to watch a movie that was rated R with no problem and no IDs were asked for! we may not have seen that guy before, but it’s the fact we have seen numerous movie even my two kids 16 and 17 have been in there to see rated R movies without me with no problem. I will be taking this up with corporate because the fact that I had to spend money on a movie I already seen. That was horrible customer service they could have definitely let them through and said just bring it next time especially if they came with someone else that’s an adult that was definitely uncalled for and caused an issue. Because they wasn’t minors. All three were over 18 just didn’t have a physical ID and the fact that they couldn’t accept a picture for once was ridiculous and caused four people to lash out and caused a scene to be happening in your establishment. They could’ve definitely avoided that! But instead, the fact that they were laughing shows exactly what type of personalities they have and Care with nowhere around! It was not making the situation better. Doing stuff like that instead of being professional that can cause serious problems because at the end of the day you don’t know what other people are going through and why they are taking the time out to go see a movie to relieve stress or whatever it is that they came there for this was extremely unacceptable customer service!!!!

First thing when you're looking for this theater, the AMC sign is white and it's on a white background so you do not even see the sign unless someone actually pointed out to you. And the entrance looks like an apartment building or a business building. Once you finally find the place, which is around the corner from the parking area and down a small street. as soon as you enter now, you feel like you're entering a theater. there's a few miscellaneous movie posters on the right there's a self-service if you want to purchase your tickets yourself or you can walk straight ahead and there is one worker helping you purchase a ticket and seats. I opted to go to the human and I chose my seat. He printed out the tickets and I proceeded to enter the main area which basically you go to the back of the room you just came from and up an escalator and then you have the movie theaters on the second level, along with the concession stands and the bar.. up on the second level now you really feel like you're in a movie theater. The smell of the popcorn, the hustle and bustle of people checking with the other they're in people sitting at a bar. They have mixed cocktails available for purchase. The concession stand has all the basics, popcorn the candy nachos, etc.. There is also a little gift if you want a shirt or a coffee mug. The set up here is a little different than most when you purchase a large popcorn you pay for it and then you self-serve out out of a shelf with popcorn already in bags. A bit different, but it works. Once you have your concessions or your alcoholic beverage, you proceeded down car is until you find your theater. I believe there were 12 theaters here. Once I entered my theater I went to the viewing of good. Fortune turned out to be mediocre, but I was extremely comfortable. They have large leather seating that reclines.. full power, of course. With cupholders. I happen to be in a private showing so I was the only one in the whole theater. I felt like 1 million bucks. I did use the restroom, which was extremely clean. And the few staff members that I spoke to were polite and seemed helpful. it was a little odd. There were three security guards two on the first floor and one upstairs. I don't know if this is because it's in South Bay because of the neighborhood or what but nonetheless I had a great time and I would highly advise to go to the theater. It's one.

We come to this place for, popcorn-strewn floors and sticky seats. Let's start with the positives, shall we? The Dolby Cinema is amazing. The sound and picture quality are so incredible, I felt like I was living inside the movie. And the seats? Oh, the seats! So comfortable, you'll forget you're in a public space and not your own living room. The IMAX theater is also quite the spectacle. The screen is so big, and the sound is great. It's like having a personal concert in your ears. However, it seems like AMC decided to cram as many seats as possible in there, sacrificing comfort for the sake of profit. The seats in the IMAX theater don't recline! Now, let's talk about the not-so-stellar aspects of my visit. This place is about as clean as the sidewalk at Mass and Cass. Trash and popcorn are scattered everywhere, and the overflowing trash cans make you wonder if anyone is working to clean this place. The bathrooms? Some of the most disgusting ones I've seen, on par with a highway rest stop. But wait, there's more! Inside the theater, you'll find a treasure trove of delights, like sticky seats and trash left behind by previous patrons. It's like a scavenger hunt, but instead of finding treasure, you're finding remnants of someone else's movie experience. How thoughtful of AMC to provide such an interactive adventure! If you're looking for a great cinematic experience that combines the best in sound and picture quality buy tickets to the Dolby theater but expect them to come with a side of popcorn-strewn floors and sticky seats.

Every time I go to this theatre in Southbay location (Boston) I leave thinking the same. The way have the volume WAY too loud! Makes it uncomfortable for me.

We were in theater seven seeing the movie The Fire inside, which was a great movie about a female boxer who won the Olympic gold medal. The theater had plenty of room. Very spacious aisles and comfy seats.

The bathrooms were filthy but I had a nice experience watching the new joker movie. The chairs are a little uncomfortable if you're cuddling with someone else.

I've watched two movies here in the IMAX Theatre. Godzilla and Mission Impossible. I do not know who designed the seats to be the most uncomfortable seats I've ever sat in for a theatre. It not only doesn't recline, but it's actually leaning forward so your head is just in flexion the entire time. It's unbelievably uncomfortable. I won't be going here any longer for movies, not when there's actual good seats at AMC Braintree and Showcase Cinema Randolph. Again, just imagine refitting the entire theatre with good quality seats, and somehow making them more uncomfortable then before. It sucks.

The bathroom was disgusting. Just about all the stalls had toilets full of stuff. The clean ones either had no doors or no locks. No soap or paper towels. As someone who needs to use the bathroom right before and right after a movie this really spoiled it. The theater was great. IMAX is my favorite but not sure if I can go back if I can't use the restroom

First time at this theater. Very busy shopping area at Southbay, packed on a Saturday. The mural of Hollywood stars greeting you on the way up the escalator is a nice touch. Got my tix via kiosk, and headed to my seat. There was popcorn in my seat, but the chair was comfortable and reclined. Other than the rouge chair popcorn, I'd say the theater was clean and I was able to see a movie there which wasn't playing at my local theater.

The security staff were so rude. I didn't receive any respect from the staff. When I arrived, I didn't even see any staff at the checking counter. I went in and someone called me back. I came back and apologized to the staff. I told him that I thought the checking counter was upstairs. He said what? I repeated my word and he also said I don't know what you said. He checked my ID because the movie was requested. But he gave his co-workers to check my ID and asked for details about my name, ..... I was upset, they didn't respect me. It's not happened to another AMC. Here is my first time coming here and I never come back.

Nice seats. No lines. Easy parking. The issue is no one cares to clean the place. Over flowing garbage cans. Trash in the aisles. Unclean seats. Does the theater management or workers care?

This is absolutely our favorite theater in the entire Boston area. It's definitely more entertaining than the ones on downtown Boston. Well worth the drive here.

I had a good movie experience however when I went to close the restroom door, the whole door fell on me in the ladies room and I ended up getting a little bruise on my thumb. I went to guest services and they asked if I was ok. They didn't even offer me tickets or anything as an apology for this awful experience.

Great location and I love they show movies I couldn't find at other places. Parking is easy. The theatres I've been in are clean with comfy seats. Bathrooms are not the best but that's a public restroom for you.

The two stars are only for the venue and not the movie we saw this past Friday. The Women King was phenomenal! What killed the excitement was the unbearably long lines at the concession stand - only 2 people at the register. The floors with popcorn and butter strewn around causing a hazard. The lack of customer service skills from the staff that was there. And the worst moment (I wish I had pics!) the ladies room. I was in theater 9 so it's the one closest to that theater. It was gross! Clogged toilets in the stalls with wet trails of tissue littering the floors. Sinks with puddles on them and no paper towels. It was super disappointing. Then when we're walking out someone had spilled a large red drink right near the bar. Adding to an already chaotic environment. I probably won't return to that theater for a long while. One pro was the free parking!

AMC South Bay has spacious theatres, recliner seats, and a food counter, like most theatres. It's in a great location and the theatre is clean which is a big plus, but some of the recliners look like they don't work because the lights on the chair aren't on. Good place to stop for a movie, and there are plenty of local food choices nearby for before or after.

Nice comfy seats and clean bathrooms. High quality movie screen and everyone working there was very nice.

Horrible place, @IMAX @AMC Fire the intern that was tweaking the audio on Friday night at 10.30pm show for Oppenheimer in Auditorium 1 on the date July 28th, 2023. It was so loud that I would never watch or buy a DOLBY product again. How can these people get access to do that. It was so loud that it could lead to possible ear damage, more than 100db.

Went there to see Tom Gun: Maverick and kill time before a hair appointment. Standard AMC theater (which is a good thing) with reclinable seats (at least the theater I was in, #2). Not super busy on a June Saturday noon. Staff polite, facility clean. Located in a large outdoor mall with anchor stores like Home Depot, Target, Bed Bath and Beyond, Marshalls, and smaller or specialty shops like J.P. Licks, Carters, etc. Dining options include Wahlburgers, Olive Garden, Starbuck, Panera, and other restaurants. Free parking in a garage across from the theater and a large outdoor lot around the corner. A great place for one-stop-shopping/entertainment! Will be back.

This was a solid option to watch a movie in Boston. I recommend showing up to the first / second showing of the day as the theatre itself was alright clean. (No sticky floor or popcorn strewn on the floor, but there is a wrapper stuck between the cushions.) There was a fly though that kept buzzing inside the auditorium. The controls for the reclining chairs needed to be tapped slightly harder than expected. (It light up red when in use.) Tickets were easy to buy in person as the workers knew how to use the movie ticket vouchers. Bathrooms were surprisingly clean and did not have the old popcorn theatre smells.

Love the seating. Restroom has been clean. I think the escalator is interesting and kind of fun to go up on.

This is a relatively new movie theater tucked away in a shopping and residential development. If you weren't looking for it, you could easily drive by and not notice it. Getting to the theater and knowing where to park can be somewhat of a hassle. The name of the movie theater is slightly misleading. It's not really in the South Bay Shopping Center but in the new development right next to it. The movie theater entrance is down one of the side streets in the development and the parking garage you can use for free is the building across the street. The lobby and the theater itself is clean and the staff is friendly.

Me and my lovely family was fantastic night until we went to this movie theater!!! Fucking movie took 33 mins to start then they play the trailers again then it went black !!!

Post lockdown.. they don't clean seats between shows and the AC is at bare minimum. The past couple times. The lights are all off in Cinema 1 before showtime of Black Widow. Border line of breaking a sweat waiting for show to start. Removing this location of future movie dates.

It's a movie theater all right. It's pretty new (writing this early 2019). It's in a busy shopping area which can go either way. You can grab a coffee or ice cream before or after your show or you can rack up steps when trying to find parking. The theater we were in was pretty clean. on our way to the theater there was a massive amount of spilled soda. The seats are really close together. Great for cuddling and bad for sitting next to someone who has their phone out the entire movie. The concessions are kind of limited but basic fare- popcorn, candy, coke free style machines. Screen and sound were fine not amazing but I was really distracted the entire movie by talking/ random noises and cellphones. I know there's not an Alamo draft house here but there really needs to be. I'm no Emily Post but I think I may be getting too old to watch movies in theaters. Points for not overcharging and decent comfort, (most definitely the nicest AMC I've been to in a while) but loses points for overall moviegoing experience. Will probably give it another shot.

Came to see the Legend of Shang Chi on the day before it's premier. We rolled in right as the film started after obtaining our snacks and Icees. Seats were comfortable but definitely weren't cleaned in between showings. Seems like most of the cleaning is dependent on the audience prior. Trash barrels are full by the time we excited the theater but fortunately there were more in the opening hallway. Overall, traditional experience and would come if in the South Bay Area again.

I came here on a Sunday afternoon to watch Shazam. I was pleasantly surprised by how clean the theatre was and how comfy the chairs were. I parked in the deck, which was free, and were ordered our tickets in advance. There was a bit of a line to actually get into the theatre due to some kind of technical issue, but after that it was smooth sailing. We were in theatre 9 and our seats reclined, which was great because I have to play the guessing game with which theatre offers this option for all seats and not just specific ones.

Really like this AMC. Super convenient for when I visit my best friend because it's a five minute walk for us from her house. The new stores in the area make it worth going to. The seats are the newer ones that recline. You have to purchase and sit on the correct seat or it will not recline for you. Food is also decent with an option for the largest pretzel I've ever seen. It's literally 6 pretzels in one huge one. Insane. I've not had any issues with service. I tend to buy my tickets online so I bypass that portion. The attendants at the food counter seem young but competent so no issues there. New, nice, and the shiny hasn't worn off yet. Lots of new shops in the area as well.

I saw Tenet on IMAX in Theater 1 last night (9/13/20) at 8:30pm. I've been looking forward to this movie since it's announcement, and it was amazing. However, Christopher Nolan gets credit for the movie being pure genius, and AMC South Bay only gets credit for the two employees who absolutely ruined my night at the very end. So, I wanted to stay and watch the full credits because: A) The people who made the movie deserve to have their names read B) The soundtrack for this movie is FANTASTIC C) you never know if there's something after the credits (there probably wasn't for this film, but you never know) I've watched the credits for every movie I've ever gone to see and it's never been a problem. No theater has ever asked me to leave. So it was incredibly disappointing when Rick came up to me a a couple minutes into the credits and said, rather passive-aggressively, "You're the last one here." I said back, "I know, I want to watch the credits." He kept trying to intimidate me into leaving and I stood my ground, but I was VERY uncomfortable because he kept standing near me and glaring at me. Then Kentisha (sorry if I spelled that wrong) came up behind me and tried to tell me that "it's on a timer" and it would "turn off automatically before the credits end". I knew that was a lie because theaters have to show the film in its entirety, but I felt intimidated, surrounded, and honestly about to cry, so I grabbed my stuff and walked out. This was the most frustrating and embarassing experience I've ever had at a theater. I was considering coming back to see Tenet a second time but now I am definitely not going to. So thanks again, Rick and Kentisha, for ruining a night I looked forward to for a year.

Came to watch a movie on a Friday night with my friend. It was pretty busy as expected. There was only one person checking tickets so the process was slow, causing a line. Once upstairs, the concessions line was organizing in a weird way, that made it seem as if it was closed. My friend is a stubs member, so we were on that line, yet it was very disorganized and folks just all moved over to our line. The seats recline, but not fully.

Staff doesn't give a c$ap, bathrooms are dirty, the built recliners that don't recline all the way, and it's a brand new theatre. My first visit I was bitched out by a couple who spent the entire time taking and told me "we paid to be able to talk if we want" and this time the preshow "entertainment" isn't working. This is just disappointing.

This theater is one where you are able to pick your seats in advance as they are the larger chairs that recline and are much more comfortable. It is worth the extra price in my opinion, but I would suggest always buying your ticket in advance so if you're going with someone you can sit next to them, since there are fewer seats. The theatre is brand new at this point, but not really kept up. Walking into a movie the trash is not thrown out, there's still popcorn and general garbage lying around from the previous movie. It's not kept after, and it shows. The staff is not particularly bad, but they're not stellar. Maybe lazy is the word? The last thing is the concession stand, it's not great and also bizzare. Popcorn and candy you pick up yourself and then wait in line to pay (I just think about all the germs with people swiping handfuls of popcorn on their own). Then theres somehow a second line to separately order hot food (although there are probably 3-4 options at max). And then a 3rd VIP line? And then an entire separate line for beer/drinks. Overall- it has the potential to be great if staff made some changes. I still enjoy coming here, but it's not my go to theatre.

The good: - Everything is new and shiny (for now) - Plenty of parking in garage (but will prob change once all the stores in that area open up, like Assembly) - Location is convenient, close to other stores - Reserved seats, but I think all AMCs do that now - Each row has its own barrier, so no more person from behind putting their feet/shoes next to your head - There's a bar The bad: - Seats don't recline all the way and also more narrow than other AMCs. Not a problem for me, but if you are big + tall, you won't have wiggle room - Middle armrest does not go up (sorry couples!) - Buttons to recline were greasy. Gross! - Movie started at 4:15, and the screen was blank until 4:15. Kinda weird, at least play some commercials. I prefer the Braintree AMC over this one and I would only come here if tickets are sold out elsewhere.

You would think AMC would put a little more thought and effort into designing a brand new theater, but it is like their corporate offices took a vacation when building the AMC South Bay Center. Let me explain what doesn't make sense: 1. The front lobby area is literally a cave, big enough to put Gillette Stadium inside. And it serves no purpose whatsoever. Instead of having any functional use to this space, you just see old folks walking laps around in the wintertime to get their steps in. 2. The reclining seats don't recline as much as they do at other nearby theaters, like the Regal in Fenway. Not sure why this was part of the design. 3. Front row seats do not recline at all. Again, not sure why this would be because these are the seats that actually require recline the most so you aren't craning your neck to watch the movie. It's just baffling that this new theater is already less than desirable as a location.

they kicked us out for no reason saying that we were making TikTok's in the theater but we were making them in the bathroom, and I think it's bc our color. because being a black african this makes me feel attacked. the service was terrible that we even found a dead bug in our popcorn.

Expected more from AMC, being that this is a new location. The cleanliness of this place is horrible, especially around the drink area and where to get popcorn is disgusting. The staff has to keep up with the maintenance of this theater, its not even two or three years old and shouldn't be this dirty. I want to like this theater so bad but the tickets were overpriced and we asked the cashier if the theater had recliners before paying because AMC advertises that on their website that they do and just wanted to double check. She wasn't sure, which was weird. This location does not have recliners and for the price that you pay which is almost $30 and thats with a student discount it's not worth it. I have been to better movie theaters with better things to offer, long story short AMC is lacking. You aren't missing out

This amc is relatively new. Although I do not go to the movies often, any time I come here ai always enjoy myself. The facilities are clean, the seats are spacious, they have alcohol (drinks are strong) and there is ample parking. Definitely a movie theater off the beaten path if you want to pop out and get a movie theater with just 6 of you. Staff is friendly and helpful although they are pretty quiet; if you have a question, you have to go to them. Come here! Never crowded

Absolutely DISGUSTING! Please do not use the restrooms at this place I have seen FECES covering the toilet seats on MULTIPLE occasions. The restroom floors are always wet and covered with toilet paper. Multiple toilets are always clogged. The recliner seats look as if they are never cleaned, drink holders are always wet and sticky. Frankly this place is a health hazard and should be thoroughly inspected.

We arrived at 10:10 for the 10:00 movie. The concession guys are still standing there, but they are closed. They are "finishing the last orders." It's a 10:00 movie and they close at 10:00. They wouldn't sell us a cup to have a soda. Horrible service. Don't show 10:00 movies if aren't going to keep the concession stand open. Never going back.

This is my favorite movie theater to go to in Boston. There's always free parking available. There is areas to safely park my bike when I bicycle. It's also close to a decent amount of restaurants in the area and shopping at Home Depot, Stop & Shop, Best Buy, etc.. additionally, the bus drops you off right in front of the movie theater. The theater itself I find is reasonably clean, the workers are usually high school students, so a bit young, and not as informative as I would like, but it's sufficient. The seating I find very comfortable. I have a hip injury so the ability to recline is very important to me and I've never had a problem with the seats working. Additionally, I buy my tickets online and popcorn, usually less expensive than in the theater itself and I've never had an issue using my promos. Overall great movie theater in the heart of Boston

This is the best movie theater in Boston. I just didn't like the stairs stopping randomly

Never coming back. Parking was easy and free! That's about it. Place was an absolute wreck on a Sunday night. Soda fountains were a mess and bathrooms were a mess! Before the movie started I went to the bathroom and saw a mouse in the hallway! The chairs were very uncomfortable in the IMAX theater! Just going to go to Regal in Fenway from now on. No thanks AMC!

Holy macaroni, never again! Went to this theater to see a special Fathom Event showing of Gone with the Wind on a Sunday afternoon. Plenty of parking in the huge plaza was the only plus. Concessions: Eeee, boy...waited and waited while one person out of the five or six behind the counter took orders. I ordered, paid, and...nothing. I had to ask two people where I get my popcorn and it was another customer who finally directed me to the "grab and go" shelves. I had never heard of or seen this type of concessions set-up, so a little guidance from the staff would have been very appreciated. From the confused and flustered looks on the faces of my fellow patrons, I wasn't alone in needing help figuring out how their system was set up. Sigh, so frustrating. Got back to the theater figuring I had missed the beginning of the movie due to the hold up at concessions, but fortunately for me, the sound was not working and the lights hadn't come down. Someone went to notify staff and they restarted the movie shortly thereafter with everything working properly except for... ...my chair. The touchpad controllers were so difficult to use! the nice lady next to me showed me where to press it just so to get it to work. Sigh... Four hours later, it was off to the bathroom. The first available stall that was clean had NO LOCK! DONE! And never again!

We like this theater because it's close to us. It's still pretty new so the seats are nice, and parking is convenient and easy. What's unfortunate about this place are the weak options at the concession stand. With all the competition for new theaters that offer more options, this one offers the bare minimum. When we went there there the only option I recall we had was a grab and go for some popcorn. If you don't care about food options and all the bells and whistles, this theater is definitely a great option. If you've gotten used to the SuperLuxe experience, probably best to try a different theater.

Saw The Secrets of Dumbledore in Theater 1 last night. The volume was painfully loud, particularly during the previews. It improved slightly during the feature film, otherwise I would have left the theater, but I don't plan on returning to this location (at least not without earplugs!).

I've gone to this theater numerous times aevery time, the theater is dirty. The management needs firing for allowing this to continue to happen. Update. Still the worst kept theatre. Filthy. No one cleans the theaters.

This theater is too new to be in such terrible shape already, but it is. Popcorn sits out for hours on a shelf, less than half the soda machines work and none of their touchscreens do, multiple sinks broken in the bathroom, hand sanitizers empty. Soda is flat when the machine does work. This in addition to the fact they poorly clean between showings and I've had multiple issues with rude guests. People walk in and out of any theater they want to and spend a whole night there hopping theaters. people are always talking. Place sucks which is a shame because I live close

Screw this place and their security. Purchased tickets before hand, was 15 minutes late and for some reason we weren't allowed to come watch the film. Both workers and security act like kids and didn't want to discuss the issue. Instead they kept talking to each other. How is this place still open with all the type of workers they have here. HIGHLY DON'T RECOMMEND ANYONE TO COME HERE. They don't deserve your hard earn money, go somewhere else that will give you actual customer service. Like come on, it's not even about having customer service "skills", just be a decent human being. Just a bunch of d***heads working here. P.S go to Showplace instead

I love this theater- super convenient from my house but the past few weeks the lines were super long to get a soda and popcorn. There is one person working at the cashier and one taking care of popcorn. Need to have more staff and keep the area clean as well. Popcorn was all over the floor and the soda machines were all out of order.

This is my go-to movie theater, mainly because there is ample parking around and it is significantly less crowded than the AMC in Assembly. The movie theater looks very new, but there is often quite a bit of spilled popcorn / other trash around the concessions area if you come later in the day. Doesn't really bother me, but can see how it could be an issue for some. Staff is generally apathetic, but again not hugely important to me as long as everything goes well with the movie. The individual screening rooms are standard AMC - good size, good sound, and reclining seats.