Americano

The sandwich’s are delicious but definitely getting more pricy. Was disappointed this last time I ordered food I got onion rings, when I got home there were no onions inside! When I called the restaurant to fix it, the owner (I think), said there’s nothing he can do and I have to go online. There was no customer service link on their website. I ordered through their website, not an external service. Very disappointed that they wouldn’t accommodate their mistake!

I don’t normally leaves reviews but the indifference from the staff was just crazy. First time customer… all the reviews seemed great. We ordered two sandwiches, $50 bucks later it took almost 50 minutes to get them. My Americano was over toasted, bread hard. The deli meat still had the plastic casing on it. Brought to their attention, he was like ok… Ok? Did he expect me to pick it all off each piece? I said no thank you… asked for a refund. He told me he had to ask his boss, 20 minutes later. Refunds just the Sandwich🙄 yea.. not a good experience

I am not a fan of sandwiches, but my bf is and these sandwiches were 10/10. We got the Friday I am in Love and the Yasss Queen! The jalapeño poppers and garlic fries were perfect. The service was super quick and friendly. We’re definitely coming back with our family next time.

This is THE place for sandwiches. We’ve tried their other food items but they were really disappointing, so tried their sandwiches and we’ve never looked back. They are loaded with meats and delicious ingredients and are huge. They are a little pricey but completely worth it. Their sourdough bread is *chefs kiss* they add godfather sauce to everything so I normally don’t get it because it makes the sandwich soggy and their coleslaw could use a revamp. The onion rings are made in house and are always crunchy and delicious. The restaurant always has a weird smell so we get our sandwiches to go. The interior is very in your face “Italian” and all the decor is dusty and looks like it hasn’t been cleaned since they opened.The guy that sometimes answers the phone is a little rude but you can be rude all you want as long as you keep making these amazing sandwiches.

My server Alexi was super friendly, polite, and made sure we had everything we needed. The chicken Parmesan pasta was delicious. It was really well marinated and so tender. Highly recommend.

Favorite sandwich spot of all time. Love the King Kong sandwich. Alexi helped me put and was super nice. He actually remembered me from when I used to go to the San Mateo location years ago. Glad to see this business going strong.

While the quality of the food is still great. And rhe staff is still attentive. I have developed a couple of issues with the offerings at Americano. They used to have a large and varied menu with a list of over 20 different sandwiches alone to choose from for lunch. There were vegetarian sandwiches that have left the menu, and the excellent burger that was available is also gone. Add to that, the portions have been reduced. I know that this has been common due to overhead increases everywhere. I long for the menu we had a year ago at Americano.

My partner and I visited Americano for the first time and were amazed by the quality of the food and service. Our server, Alex, was very attentive. We shared the Tiger Woods with garlic fries, and they were delicious. We'll definitely be back.