Jimmi H.
Google
I had an appointment at 4:00 AM, and I arrived on time. However, I was told I had to wait because there were no available doors. When I was finally assigned a door, the dock clerk Stephany was extremely rude and unprofessional.
She informed me of a $255 late fee, which surprised me since I was there on time. Instead of explaining the situation calmly, she told me to leave and that I had to reschedule. She then began yelling at me in front of others.
This kind of behavior is completely unacceptable—Stephany was not acting in a professional manner, and I believe she is not the right person for that position. I also noticed she was rude to other drivers as well.
I hope this issue is addressed seriously, as drivers deserve to be treated with respect, especially when we’re simply trying to do our jobs and follow the schedule.