bojannoamc
Google
The hotel is conveniently located in Davos, allowing guests to explore the area on foot if they prefer not to use the bus. The building itself is well-maintained and in good condition. he service did not fully meet our expectations. Despite the admirable values of the owning family, these were not consistently reflected in the staff's approach. Unfortunately, our room was not adequately cleaned, even after requesting a second visit from housekeeping, stains remained as only thinks were cleaned which were actively shown to the housekeeping. Additionally, the complimentary mini-bar selection was quite limited (poor), 2 beers, 1 orange juice, 1 Coca-Cola, 1 Coca-Cola Zero and 1 small (20 cl) bottles of white and red wine, as well as a mini pack of chips. The hotel’s website could benefit from more accurate room descriptions, as rooms facing north do not receive sunlight, resulting in shaded balconies the entire day (February 2025). A clearer representation of this would be appreciated as all rooms seem to be the same with or without bathing tube, offered at the same price in 3 different categories. When we asked the front desk for an alternative room with more light, towards the south, we have been told "first comes, first serves", something not acceptable for our booked daily rate of CHF 500.-. During our stay, we felt that the staff could have shown more initiative in addressing concerns and making guests feel valued during their stay. Noise from guests walking in the corridors with ski boots was also noticeable, and for those hoping to sleep in, early morning activity could be disruptive. Our visit was intended for relaxation and to enjoy the wellness facilities. Unfortunately, the sauna and steam bath were only accessible from 11 AM onwards. As the hotel is popular with families, children till 14 years are permitted in the pool area until 6 PM, teenagers aged 16 and above are allowed till 10 PM. Personally, I find it uncomfortable to be in a textile-free zone when teenagers above 16 are present.