Roderick T.
Yelp
First experience + No pour over + Apathetic attendant = Meh. I've experienced better.
Let me start off by saying their beverages were good. I see they have a loyal and satisfied fan base, but I'm just being nit picky because.. Yelp. Why not.
I was really excited to try this place out for the first time. I found out about them through Yelp's new business notifications, so I quickly bookmarked their listing to save as an option for a future coffee outing. Girlfriend and I visited them today, and I came away with mixed feelings.
I browsed their Yelp listing before we arrived, saw a picture of their menu, and I knew I wanted to try their pour over option. I was disappointed to hear that the pour over was not available because they didn't have the set up ready yet. Ok, that's understandable. We also tried ordering a soy latte, but unfortunately they didn't have soy milk, only almond milk as an alternative. Well, ok, that's fine: almond latte it is.
What rubbed me the wrong way was the dude behind the counter: a tall, slender man who just seemed uninterested and cold. The lack of options is totally understandable, but the way this guy talked to me just made matters worse. I asked him a couple questions about some of their offerings, and he answered with a dull, straightforward attitude. No pour over? Ok, cool. Maybe cross off the option on the menu so customers know not to bother. It'll save you the work to explain. Also, I get it. It's hard to be upbeat and excited about coffee all the time. But the extra effort to be a little more pleasant goes a long way, especially for first time customers like me who are being introduced to Andytown products through you. Your dim attitude reflects poorly on your business. The lady who prepared our beverages was night and day different in comparison. She was cheerful and nice, even giving me tips on how most folks like to enjoy the Snowy Plover. Again, I know I'm being picky, but my interaction with that guy definitely spoiled my experience. I'm so conflicted because their beverages were honestly enjoyable. Drinks = 3-4 stars. But damn, that guy ruined it for me. /rant
I ended up ordering the Snowy Plover because of the many photos from their listing. Wow, was not expecting that! This drink is interesting. It's like a coffee root beer float. Espresso over ice mixed with Pellegrino, brown sugar simple syrup, and topped with a dollop of thick, homemade whipped cream. It wasn't exactly what I was in the mood for, but I'm glad I tried it because it was delicious. A tasty alternative to your run of the mill iced coffee.
Hopefully my experience here was just an anomaly. Maybe we'll opt for their other locations in the future. I overheard one of the workers say that this place is where they roast their beans. Perhaps their normal coffee shops provide better experiences.