Elan B.
Google
This was honestly one of the worst dining experiences I’ve ever had.
I called the restaurant on a whim since I was nearby to check if they had availability. A man took my reservation and said he’d send me a link to complete a deposit. I thought that was odd since I was only a few minutes away, but I went ahead and followed the link to pay the $60 deposit.
When my party and I arrived, no one greeted us. After waiting a bit, I walked around and finally found someone
.. a woman who was actually in the middle of a heated argument with another staff member. She ended up seating us in the back dining area. We sat there for about 25 minutes before anyone came over, and at that time there were only a few other guests in the entire restaurant.
When someone finally did approach our table, it was a man who rudely asked, “Who sat you here? Did you really walk in and seat yourself ?” We explained that a staff member had seated us, and he walked off only to start arguing again with the same woman that sat us.
He eventually came back and dropped off menus. About 15 minutes later, a young server came by to take our drink orders. It took her about 45 minutes and several trips back and forth , asking over and over what drinks we wanted. All this complication just to bring our cocktails, though we ordered straight from the drink menu. I even offered to walk to the bar myself, but she insisted she was handling it.
When it came time to order food, the wait was another hour. By that point, we were so frustrated we nearly left. I’m a patient person and understand that delays can happen, but being there for over two hours without food was unacceptable.
When the food finally arrived, we decided to box it up and leave. To make matters worse, when we got the bill, they tried to cheat us l for the deposit we’d already paid. When I brought it to the guy’s attention, he questioned if I even made a deposit.I had to show proof of payment from my banking app before they finally corrected it.
Overall, this experience was chaotic, unprofessional, and extremely disappointing. The Restaurant was beautiful BUT would never return to this establishment and wouldn’t recommend it to anyone.