Ethan S.
Google
Pizza was great, the service not so much.
Staff forgot to make order upon arriving for pickup, no apology (was told 20-25 minutes for the pickup to be ready and we arrived within that timeframe. They did not say they had forgotten, but we visibly saw them rushing to make the order). We were told it would be a few minutes until it was ready.
Ended up sitting for an additional 15 minutes only to notice that our order had been ready for a bit, but none of the many staff members working notified us until we went back up to the counter to ask. Once we received our order, no apology was given by the second person either (she had even made eye contact while we were waiting, but never approached us to check on us.) Half of the order was cold by the time we left. The pizza was delicious; but the side order of bread was soggy and cold.
Most likely this was due to miscommunication between staff members, but the lack of even acknowledging they made a mistake or any attempt to remedy it speaks volumes.