The Reading S.
Google
The chicken cauliflower pizza had no cauliflower anywhere, minute pieces of chicken (?) and the added steak was a ridiculous sprinkle of minced meat (what?). Just awful food! Last time I was inside, the service was worse than the food. Too bad, as I'm a customer of 20 years that moved across the way and I'd order all the time. The hamburgers were edible but not enough to justify the exorbitant prices, I'd rather have the smashed burgers from J5. Sorry guys you won't be keeping us as customers!
Thank you for taking the time to respond, Erin. I appreciate that.
I do want to clarify a few things, as some of the details in your reply don’t fully reflect what happened from my perspective.
The game in question was playing on CBS, and there were two games available. A waitress kindly tried to help but put on the wrong one, and when I asked the bartender if it could be changed, the interaction felt dismissive — he made a brief attempt, seemed uninterested, and told me you’re not a sports bar. That experience stayed with me, not because I didn’t get my way, but because of how it was handled.
That said, that visit was quite a while ago. I haven’t been back to dine in since, but because my staff enjoys pizza and your hamburgers, we’ve ordered delivery a few times recently. Unfortunately, the most recent order was genuinely disappointing. The pizza we received Friday was poorly executed — sparse toppings and overall quality far below what I’d expect, especially at the price point. The steak was an add on option, there was no steak on the pizza.
I understand your clarification about the cauliflower crust, and I appreciate it. Regardless, the end result didn’t taste or feel like a good value. It’s frustrating because I want to like this place. I was a customer for nearly 20 years, moved my business across the way, and would have loved to keep ordering regularly. It feels unnecessary for things to have gone this direction.
For what it’s worth, I do want to mention something positive: the fish was quite good, and credit where it’s due.
I’m not writing this out of hostility — just disappointment. I miss enjoying the place, and I hope this feedback is taken in the spirit it’s intended.