Angie's Beauty Supply (AUSTELL)

Hey, my family and I have been coming here for years, but yesterday I had one of the worst experiences. From the moment we walked in until we got to the register, we were profiled as thieves. I came with my sister, and we are a joyful bunch—but certainly not thieves. We tried on glasses, I tried on a hat, and next thing you know, the store owner was hovering behind us, giving us the third degree. Trying to disarm the situation, I asked her where the wig caps were to show her we were here to shop, not just browse. Unfortunately, that didn’t make much of a difference. Her employees at the register began watching us like hawks, making the entire experience uncomfortable. We didn’t do anything wrong. We weren’t disrespectful—just joyful. This used to be my favorite hair store, but sadly, this will be my last visit. I’m tired of being racially profiled when I enter a hair store. I understand the theft issues they may face, but the solution is to sharpen your discernment—not treat every Black woman who walks in like a criminal. We can feel the energy, ladies. We are human.

I like this place and the people that work there are great also, they always have what I need.

I've shopped here for years! Great selection and customer service.

They don’t close at 6. They close at 5:45 on Sunday if you try to run in at 5:50, they’re already closed. Customer service is a hit or miss. And staff are not trained on specials. I did not get my special ( unfortunately I only checked my receipt after leaving- Ampro products: advertised buy 2 get 1) and when ringing out the cashier didn’t even open her mouth to say, “hi”, “I can help you.” “Did you find everything okay?” Nothing. Interesting. I wonder what management thinks of their customer-base. Just annoyed. No announcement - they just shut the lights off on customers. No apology. Giving FU, pay me energy. On a positive note tho. Most of the time the girls up front are cool & friendly. I’m guessing it’s a management thing.

My mother purchased a braided wig. She couldn't try it on, due to covid-19. Wig section closed, but the rest of the store is open. Mom purchased me some lounging shoes for Christmas. Purple, my favorite color...

I have STOPPED shopping here. I DON'T appreciate being followed and watched while shopping. My daughter recently experienced the same. I had to explain to my 19 year old that this is unacceptable, the history of shopping in Asian stores, and NOT to go back Ever!!

Of Course I had to get my cappuccino Matte Concealer makeup from one of my favorite shopping place at Angie's Beauty Supplies. I got Angie's a 5 Stars 🌟 🌟🌟🌟🌟🥰

I visited Angie's Beauty on January 29, 2022. I went to buy hair extensions. The sign posted showed 50% off. Nothing I was looking at was more than $64.99 according to the sign and was confirmed by the woman helping me. I looked at several colors before deciding. I informed the assistant, I was going to check another store since they did not have the exact color that I wanted. She walked away. Another assistant stayed behind me watching as if I was going to jump behind the counter steal the extensions. I was calculating the total cost of three packages according to the sign to compare at the other store. I returned and informed the woman who helped me, I wanted the three packages. She retrieved them and motioned me to the counter. She called over another woman. They started speaking in a foreign language for about five minutes. The woman who helped me left and returned. Suddenly, the extension packages she rang up were $84.99 a package. I said what happened to $64.99? She produced a different sign other than what was originally posted. She said no sign say that. Come let me show you. That sign was changed too. IF YOU GO TO THIS STORE TAKE PICTURES OF THE POSTED SIGNS BEFORE GOING TO THE REGISTER. They overchared me by $60.00 but they lost the hundreds I would have spent on return visits.