"Danish-born designer Anine Bing knows a thing or two about nailing that whole classic-meets-modern mix. Since 2005, the LA-based designer and mother of two has been designing edgy-feminine pieces with a timeless bent (motorcycle jackets, Chelsea boots, high-waist denim, and silk camisoles). The entire line is meant to be mixed and matched in a way that’s totally relatable, no matter your style. So it was only a matter of time before the former model set up her second shop in New York, smack in the middle of the action in the Soho. The space is well-aligned with Bing’s aesthetic: a little raw (concrete floors, metal fixtures) and eclectic (potted plants and antique furnishings). And because she doesn’t churn out seasonal collections, every week there are at least five to ten new pieces, which means you have good reason to come back. "
The quality of the products is terrible, the jacket was covered in pellets after wearing it 5-6 times, pellets were everywhere all over the jacket. Cups were bought, the paint peeled off in a week. The customer service can't help with anything.
Evi Bernitsas
Google
I purchased a pair of $200+ sunglasses which broke after 3 wears, and customer service told me it was “wear and tear.”
Horrible quality and even worse customer service.
Weekends Croissants
Google
Don’t recommend to order anything from these store. I bought 4 items and spent $600. One of the items does not fit me, and I wanted to return. In order to return the item, you have to send an e-mail with the inquiry.
I was notified that I cannot return it as it was final sale! However, on their and it said WINTER SALE. Which is totally not final sale!
The did not clearly show that I will not be able to return/refund items if I bought it on sale.
I strongly urge you not to buy anything from this store. As you might leave with the clothes you don’t need and out $600 from your pocket.
Peach I'msure
Google
This review is not for this store, but for Anine Bing’s website.
PLEASE AVOID shopping on their website!!
The whole experience was like a nightmare!!!
I ordered a hunter coat online and waited for a week before they shipped out. I tried to cancel the order because it’s taking too long, but they told me I can’t cancel it. So I waited and eventually after I received the order, it was a WRONG item!! Not a coat, but a very small bag with a lingerie in side.
What make things worse is there is no return label attached, and I couldn’t even find the order using their online return portal ( which is rediculous).
After all the time I’ve already wasted, I have to write emails back and forth to get the wrong package returned. Now I’m still waiting to get a solution and it’s really FRUSTRATING!!!!
M
Google
This is the worst experience I have ever had.
As others have mentioned, the semi-long, bronzed-haired staff is especially bad.
I had a stroller and I repeatedly pushed the button for help at the door, but she ignored me, obviously seeing me from the inside and seeing my eyes. when I finally saw a friendly person passing by who offered assistance and she rushed over to me and asked, "do you need a help?"
I was stunned and speechless
She was completely unmotivated in the store, and I left immediately feeling very disappointed.
Of course, when i left the store, it was not her but a customer in the store who supported me.
She should be fired now.
it must be make bad reputation of store becuse her.
I am posting this for the first time in the hope that no more people will have a bad experience.
Jen Lee
Google
terrible service, retail worker doesn't seem to like interacting with people period
Jill Dave
Google
Whichever two blonde girls that were working at this store today probably shouldn’t have been hired in the first place. They were unkind, unfriendly, definitely racist, and staring me down as if I didn’t belong in the store. I turned back around as I was leaving to see if they were staring at me … and Yupp! They were. Lost so much respect for the brand after that 2 minute interaction with those girls.
Nhi L
Google
This was my first time shopping at Anine Bing and my first time at this store. I had the BEST experience. All of the staff were so sweet and I did not feel pressured to purchase anything and was free to browse around. The staff there were also so diverse. I ended up purchasing a few things and am so happy with my purchases. :)