Nour K.
Yelp
Antico Posto is a well-known Italian restaurant that boasts a cozy ambiance and an impressive menu of classic Italian dishes. While the food was undoubtedly delicious and the atmosphere inviting, I must mention that the service fell short of my expectations, which impacted my overall dining experience.
Upon entering the restaurant, I was greeted with a warm ambiance, with dim lighting and rustic decor that set the stage for a delightful meal. The menu was filled with tempting options, and I couldn't wait to dig in. However, the service started to show some signs of weakness early on. Our server seemed overwhelmed and was slow to take our drink orders, leaving us waiting longer than expected. We were also moved after ordering drinks and it was inconvenient to pick up our stuff and walk across the restaurant. With the service being slow, the move made it slower.
As we placed our food orders, our server appeared rushed and did not provide much guidance or recommendations, which was disappointing. We had to inquire about the specials and ask for details on certain dishes, which made us feel like we were inconveniencing the server. Additionally, we had to wait quite a while for our appetizers to arrive, and the bread basket that was supposed to be complimentary was never brought to our table.
While the food was undoubtedly the highlight of the meal, with flavors that were authentic and satisfying, the timing of the courses was off. The main course was served while we were still working on our appetizers, which felt rushed and disrupted the flow of the meal. It seemed like there was a lack of coordination between the kitchen and the service staff, leading to a disjointed dining experience.
Another aspect that fell short was the lack of attentiveness from the server throughout the meal. Our water glasses remained empty for extended periods, and we had to flag down the server to request refills. Additionally, we had questions about the dessert menu, but our server was nowhere to be found, and we ended up skipping dessert altogether.
Despite these service hiccups, I must mention that the mid-service was a bright spot. During the mid-service, our server checked on us, but it was evident that she was still stretched thin attending to other tables. She did share some information about the ingredients and cooking techniques, but the overall level of engagement and personal touch was lacking compared to what I had anticipated based on the restaurant's reputation.
In conclusion, Antico Posto offers a delightful culinary experience with its delicious Italian cuisine and inviting ambiance. However, the service could benefit from improvement in terms of attentiveness, timing, and personal touch to truly elevate the dining experience. With some adjustments to the service, Antico Posto has the potential to provide a flawless dining experience that matches the excellence of its cuisine.