Kyl M.
Yelp
Bad service. Try to get their attention multiple time but they ignore us or look away and pretend not to hear us.
There is a force tip so even if service is bad you are force to pay a "gratuity" and a high one at that.
Good luck sitting at a table then waiting half an hour for drinks, and other 45 mins to get order taken and a single refill, and another hour to get the food. All with you being ignored.
The food was horrible. The burger tasted like it was extremely cheap, which for its price shouldn't be, and was bad taste and texture and loaded with grease (all I tasted was cheap meat and what tasted like a gallon of grease). My brother and I hated it.
My dad's fish was so greasy we took multiple napkins to squeeze the grease out... we did this multiple times and when he bit into it after words his face was still hit with a lot of grease... there was no flavor he said, just grease.
His onion ring were the same way, as where my brothers and my sides.
My step-moms ribs were done in a "bbq" sauce that tasted like heated ketchup. Her broccoli was brunt.
Try to get attention some more but we're ignore.
Then the billed have a forced "gratuity" charge built in.
Guess you don't have to care or try hard if you are getting a tip either way. But here is the kicker. The bill still suggests you tip as well... that is what a gratuity is.
Not I believe that an resturant should pay a fair wage to employees and that a gratuity should be optional (not forced) and based on service and food.
We had to pay a $25 gratuity charge on top of our bill when we got nothing service and the food was horrible as was the wait times.
We paid, we didn't finish the over greasy nasty food, then left.
Anyone coming up here for a visit please take notice of this review.
If you want flavor do not eat here.
If you do not want to be FORCED to pay a gratuity charge despite bad service, do not eat here.
If you do not want what tastes and feels like extremely cheap meat and extremely overly greasy food, do not eat here.
Of you want good service this is not the place to go.
To summarize:
extremely greasy and cheap tasting food for very high prices.
Forced "gratuity"
You will be ignore to the point when they see you they will look away.
Be prepare to wait forever.
Thanks for the $150 bill (including tax and a forced $25 gratuity), for mouths full of grease, meat so cheap that even the worst meat from the worst grocery store was better, brunt sides, ketchup flavor bbq, and the worst service I have ever had. Way to make a trip here worth it.
Now I have to find something actually edible to eat.
Sad when fast-food chains like mcdonalds, rallys, and Wendy taste better. In fact they taste like a luxury and high quality compare to this place... which says a lot.
What a waste of money and a horrible experience.
By the way called to talk to them. No one cared.