AOK RVs

⭐️⭐️⭐️⭐️⭐️ We had a great experience with AOK RV Sales — and Colin, our salesman, was fantastic to work with. He was upfront about pricing, easy to work with, and never once made us feel like we were dealing with a pushy or cringey salesperson. We actually drove all the way from Texas to purchase our camper, and everything went perfectly from start to finish. Once we arrived at the office, the customer service was even better — very welcoming, family-friendly atmosphere and just genuinely good people all around. We truly felt taken care of throughout the entire process. The only downside is that we wish AOK was closer to home! We would absolutely recommend AOK RV Sales (and Colin!) to anyone looking for an honest, stress-free RV buying experience.

Great customer service. Honest and forthcoming, personable, professional and accurate on trade value. We thoroughly enjoyed meeting all of the employees and they treated us just like great friends. Gave us a great trade and also great price on a newer upgrade. Thanks Monty, Colin and all of the other great employees that helped Mike and I achieve a better way to see the USA. Happy Trails! Mike and Patty

AOK to the rescue!! We are on our second Camper from AOK and today affirms why we always go back to AOK. Leaving for Florida and our slide wouldn’t budge, no power. I called Toby, service manager, who said get it here first thing in the morning we will do everything we can to get you on the road. Well it needs a new switch that must be ordered. They figured a work around and had us on the road by 1pm. Thank you AOK service department we will see you when we get back for the proper fix.

Buying an RV from AOK RV's has been one of the best decisions I could have made! I was referred to them from a family friend in Missouri and I bought it sight unseen from Colorado which would normally be nerve wracking! Colin made the experience seamless and I was able to purchase exactly what I wanted in no time. I picked up the trailer on the way to Florida, got a great run down of the entire thing, and hit the road on the fly. I did need some warranty work on the way back, which was no fault of AOK, and they put me up in the facility while I had the opportunity to explore the Ozarks. The work was done so fast I did not even realize it. Tracy was absolutely amazing through the whole process and I could not be happier. I highly recommend AOK RV's if you are looking to purchase an RV as they have great inventory, a fantastic sales and warranty team, and amazing customer service! They run a great operation!

2019 My husband and I came here scoping out campers for our family of 6. The first day we came (last week) it was cold and rainy. Shawn greeted us a little while after we looked and asked if we needed his help with anything (in a not pushy salesman way). He offered to open up any campers we wanted to see and didn’t seem annoyed that we can on the coldest day of the spring. I didn’t feel like I was on a car lot where vulture salesmen pop out of every corner. I LOvE that. We liked what we saw but decided not to hop in too quickly and keep shopping around. After a week of more shopping elsewhere and online, we ended up back here at AOL. Shawn was here when we came back and enthusiastic to help us even though we brought our four small children with to help with our decision. My kids loved that he drove us around on a golf cart big enough to hold everyone. After about an hour of showing us around, we again decided we would look one more place and again, Shawn was not pushy in any way. He was encouraging of us to make a decision when we were comfortable. I like that, a LOT! We were back the next morning and purchased our first camper. After shopping around, I knew they had the lowest prices and I didn’t even bother talking them down. I was pleased during the walkthrough at the information they gave us on proper care and maintenance. I again didn’t feel rushed and the gentleman answered all of our questions without making us feel dumb for asking. The finance office is also fantastic. They were all friendly and helpful. We paid cash for our camper so we didn’t experience the joys of financing and paperwork and our checkout was very quick but I imaging financing is just as enjoyable because the staff is all so friendly here. The added perk is that leaving here, your camper is turnkey. They make it so if you wanted to head to a campsite right away, you could. Even bigger bonus is that they gave us two free nights at a local campground. I’ll be back when I’m ready to upgrade to a bigger model. Thanks for the great experience.

Shoddy work, made me pay for recall and warranty work and won't reimburse. August 2024 I took my Micro Minnie in for a Winnebago recall on the stove, as well as a leaking gray tank gate. I had called over a month in advance, as I was spending the entire month of September in Utah, and knew I needed these things addressed. Despite the advanced notice, my camper was not ready until just 2 days before I was to leave. They told me I had to pay up front for the work, and that they would reimburse me after Winnebago paid them for the work; since I was on a deadline I didn't argue and I paid. I was annoyed that they had just placed my hitch lock inside the camper rather than locking it, and then I had to wait over 10 minutes for them to track down my wheel chocks since they were not w/ my camper. Once home and packing to leave, I checked the work. While the gray gate no longer leaked, the drain pipe from the tank to the waste outlet now had a drip where they had cut into it and placed a coupling! I also found a few cuts into the underbelly which were not taped, besides a messy job with spray foam. I used seam sealer tape to seal everything up, and trimmed some of the excess foam just so it didn't make my new camper look bad (it sits up high, so you can see underneath pretty easily). I didn't have time to deal with the drip, and was fortunate that none of the RV parks where I stayed seemed to notice the wet spot after showers/sink use when hooked to sewer (but I know some places can be strict about this). WORST OF ALL is that I paid for the work and the recall, and now at 10 months and at least 20 phone calls later, I still have NOT been reimbursed. First, after returning from Utah and a few weeks back to work, I called to follow up and learned AOK had not even filed w/ Winnebago yet. I suppose it wasn't a priority since they had their money from me. They said they were filling and it would take a few months. At the end of December I called again, hoping to get closure before year end; they asked me to take a photo of the serial number on my camper stove, because they said the one taken by their tech was too blurry for Winnebago to accept. I had to find a Youtube video on how to take the top of my stove off so I could get the picture they needed (and then realized I probably could have addressed the recall issue myself and avoided this nightmare!). They said they were going to submit the photo and it would be several more weeks. Early February I tried calling them, but after leaving a few messages and getting NO return call, I reached out to Winnebago. Winnebago seemed astonished that this had gone on so long, and that they had made me pay up front. They said they would call AOK and let me know. Winnebago called me back and said I would be hearing from AOK and that I would be reimbursed. I did get a call from AOK then, and they told me it would just take a few more weeks because Winnebago was sending them a check, and once they had it they would cut me a check. I called again in March, and was told only part of the payment had arrived, it would take a few more weeks. I called early May and they are not returning my call or email now. It has been TEN MONTHS since the (shoddy) work was done and paid for, and I still have not been reimbursed. I will be calling Winnebago again, filing w/ the BBB, and perhaps talking with a lawyer. DO NOT USE THIS SERVICE CENTER, and IF YOU DO, check the work and DO NOT PAY UNTIL you know it's done right and until you know they've filed with the manufacturer at least. In photos you can see the underbelly cuts before (yellow cicrles) and after (green arrows) I repaired them. And you can see the excessive foam and DRIP in the video.

We purchased our first 5th wheel through AOK and it was a stress-free and pressure-free experience. Colin was helpful, extremely responsive, and dedicated. It took us two years to find the perfect camper and Colin was there for every inquiry we had. We traded our travel trailer and felt that we received a fair trade-in. We would happily purchase from them again!

I really appreciated the awesome service at the Laurie AOK location. Everyone was super nice, they answered all of my questions and had the replacement AC unit I needed in stock. I was amazed at how fast they got my dog trailer in and out of their shop. The replacement unit is blowing so much cold air the dogs will love it. I will absolutely recommend them to all of my friends that need to service their RV.

Go to any other repair shop--there are plenty in the area! The staff was nice but I asked for 3 things to be looked at. Two were fixed. I was charged $50 for an $18 heating element. I went in with a working water pump, it was just clogged and needed flushed out, and I left with a new water pump. (Hmmm) The two big issues I have are #1) I requested they clean my AC and they didn't even look at it, just told me I need a new one and would I like to proceed? Turns out it just needed to be cleaned (thanks to a friend) and it's working well now! #2 issue is that over an hour and a half was spent on something I did not request to be inspected or fixed. (It was an issue I knew about and was working to resolve.) I spoke up to the repair personnel but they continued. I spoke to the office and was told, "They don't like to leave issues unresolved". At $120 an hour, I did not need them to 'try and figure it out'. They absolutely should've spoken to me before racking up 3.25 hrs--only 2.5 were spent fixing issues. I had a few other minor things that needed attention but after 4 hours and only my heating element and water pump were replaced, I had to call it. I contacted management but that was a waste of time.

This place is dependable and honest! Great during sales and maintenance. We took our Rpod in twice and each time the work was expedient and affordable. Staff was kind and thorough.

It is a rare and special experience to find a business that conducts itself with honor and integrity. AOK is one such business. Again and again AOK has shown me they go to any lengths to make sure the customer is well taken care of in every aspect of how they conduct business. I found my perfect travel trailer in AOK's inventory. To give you an idea of how incredible I think these folks are, AOK is a 24 hour drive from where I live in the Palm Springs, CA area. It is well worth the drive! I will not hesitate to get on the road again for AOK RVs in Missouri for my next purchase.

We where very excited to fined just the right travel trailer for us at AOK RV's. We purchased it outright with a trade in. Went to our appointment to have a walk through of our new purchase. This is when things started going sideways. This was 6-23-2020. We showed up for a appointed time our camper was plugged in and we where guided through every aspect of it. I noted that the door was hard to shut and didn't latch well. Had to slam it to get it to latch. The tech said he would work on it while we finished paperwork. It still doesn't work! I also noted that the refrigerator wasn't cool or cold. Was told the camper hadn't been plugged in long enough for it to be cold. We hooked it up to our truck and drove over 1 hour to the campground we have it permanently parked at and hooked everything up. I remained in the camper over night to make sure all was working. The refrigerator never got cold. Either on gas or electric setting. I called right away and reported this issue and as of today 8-12-2020 it is still not fixed or any real idea of when it will be, along with the door that has to be slammed to latch. I was told that we would have to return it to their service bay to have it serviced for these issues, I contest this as I pointed these issues out on the walk through! I wanted to give them 5 stars because the sales department did a great job. Service is another story and honestly that is way more important because from now on out after sale that is who you deal with! Love the camper and sure do wish we could camp in our NEW camper without eating out of coolers!! So I am giving 2 stars for sales and -3 for service.

Came from Oregon, they had a model I could not find west of Rockies they had 3. Good price no extras, not pushy one little bit. Send you out ready to camp. Setup registration for Oregon Tax. Very nice staff