Jay D.
Yelp
Ate here while on honeymoon with my wife. We made a reservation ahead of time for a table of 2. When we showed up, the server knew who I was from our earlier phone conversation. He me that the wait would be 5 minutes. We were seated 50 minutes later.
After we finally got seated, we had to wait even longer to order. The server took orders from the Italian guests first, including larger tables, even though they had arrived well after us. He didn't even bring us menus. After 20 minutes of being ignored, I had to get his attention and tell him we were ready to order. He asked me what we wanted, even though he hadn't given us menus. Thankfully we took the 50 minute wait (despite or reservation) to decide on what we wanted. I recited our order in 15 seconds.
We ordered the bruschetta, ham, risotto, ravioli, and squid. The food itself was decent. The bruschetta was amazing, a perfect balance of oil and fresh diced ripe tomatoes. The ham and melon was delicious as well. The prawn and crab risotto was well prepared and the risotto was cooked perfectly. There wasn't much actual prawn or crab meat in the risotto itself, but this definitely didn't take away from the dish. The crab and fish ravioli wasn't very good - it was bland and underwhelming.
Between the first course and our second course (the squid stuffed with potatoes and provola), there was about a 35 minute wait. Larger tables than ours were being served their 3rd, 4th and dessert courses (despite being seated after us) while we waited for our 2nd. I asked for the bill, as we were at the 3 hour mark from when we arrived at the restaurant. The server reminded me that we had the squid dish on the way - I told him I know. I just wanted the bill to get out of there. He asked me to wait another 5 minutes for the squid. I said fine - but I still wanted my bill so I could pay for the dinner.
A few minutes later, he brought the squid. 20 minutes later and after 2 reminders, he brought the bill. Note: this wasn't because he was busy - he had time to stop and flirt with the table of 4 women, knowing full well that we were waiting to pay and leave.
In the end, our server didn't even bring us the bill - he got another server to while he hid in the kitchen!
I had my cash ready to go and needed to get change. This was another 15 minute ordeal. I stood outside the kitchen waiting for the server to come back out. He was fully aware I was there, as I could him talking to the chef, even after I signalled that I was ready to pay. Finally, I had enough and asked other patrons if they had change. The server must have heard me, because he came rushing out of the kitchen instantly to settle my bill.
Overall: the food was decent, but the service was abysmal. I would not recommend this restaurant, especially to tourists. We were treated as if we weren't welcome.
Bonus: One thing my wife noticed that I found amusing was that our server was picking and eating food off of the plates he was serving to guests before he served them. I thought this was usually something that was done by the chefs in the kitchen, but maybe he was the QC guy? Or just really hungry.