Hansika
Google
I hosted my birthday at Apartment 5 last weekend, and while the food and drinks were good and Brandon, our server, was very helpful, the overall experience was deeply disappointing.
Despite multiple email confirmations that the room I booked was a private space reserved for my guests only (7–11 PM), the venue rented the adjoining area to another large group of what seemed like over 50 people. There are no doors or partitions, so our “private” room became a walkway for strangers, who entered freely, ordered from our bar, and disrupted our event continuously. Our dinner started at 8 and by 9:30, what was meant to be an intimate dinner felt like eating inside a club. We were surrounded by strangers.
At one point, I was forced to confront these uninvited guests myself, and one of them verbally abused me in front of my friends - an absolutely humiliating experience. When my friends stepped in, they were abused too. I even have videos and photos showing uninvited people in our paid space, including one where the owner is seen chatting with them inside our room.
This was a complete misrepresentation of what I was promised, with zero event control or guest management. To make matters worse, no one from Apartment 5 has responded to my concerns since the event, despite my attempt to reach out.
What was meant to be a joyful celebration turned into a chaotic and distressing night. Despite telling the owner what the occasion is and her confirming she will print menus for us, she came up to me right before the party to ask what we were celebrating. The menus did not mention me or my birthday at all. We exchanged multiple emails prior to the event and had she really forgotten, a simple email to me would have cleared the matter. Just another example of how little consideration I was given through this process.
I would strongly caution anyone considering booking a private event here, the space is not actually private, could turn into a nightmare club at any point, and the management’s lack of accountability is the bitter cherry on the cake.