Ricky R.
Yelp
First I want to start when I first walked in I took a few minutes to get my order taken, I was the only one in line no greeting or the good ol' I'll be right with you.
Also everyone was wearing a mask? That rule has been gone for about 3 years now, I find that in th food industry
If you still wear a mask it's an excuse for Mediocre customer service, which is what I got today. I would love to see you guys smile and not hide behind a mask.
Secondly food was ok, a bit inconsistent. Chili cheese fries were tasty but some fires were super well done, while others were cool normal, and some fires that I bit into were really hot and some were luke warm, seems to me like they mixed fresh fries with old ones
Burger, I ordered the narcissist burger, and to be honest I don't know how any human being will be able to take a bite out of that burger I think this burger should be cut in half and served! It was a huge burger, once I made it half way through I come to find a tomato slice that's cored and a bit dry like it was sitting in an insert for a while that's not refrigerated, for the amount of money we are paying it would be nice to get a center cut or at least two tomatoes if there's going to be a hole.
Lastly, the dining room was clean, AC was blowing cold Soda was delicious and ice cold. I did not use a restroom so I don't know if it was clean or not but looks of the dining room, I'm sure it's clean. I see that they have a lot of awards on the wall but I didn't see any 2021 2022 2023 wards awards? But I did see 2016 2017 and 2018. All those awards on display were 6+ years ago. I know they're in accomplishment and I don't want to take that away But without seeing any new awards, makes it seem like quality isn't a priority anymore, and based on my meal today it showed.
If you asked if I would visit this place again I would in hopes of a better experience food was good. It was the service, and dining room experience what brought down the score today.
Thank you