Appalachia Cookie Company

The cookies we ordered were good and worth the 20 minute wait (they are baked fresh on site). Definitely pricey - 3 cookies and 1 iced latte were $32. It’s a nice treat once in a while though! We’ll go back.

Dry, crumbled frozen cookies wrapped in a plastic bag. Not edible, expired, gross. Maybe where they are naked they are good, but obviously they Re shipping frozen crap to Chicago and distribution thru doordash.

Stopped by for the first time and was pleasantly surprised! This is a must stop if you have 15-20 min, cookies are baked to order so expect a short wait. Staff is so helpful and the atmosphere is great!

Great cookies, especially some of the specialty ones! I had the Reece Buckeye cookie, and it was amazing! They are pretty pricey though, and as great as they are, I am not sure if they are worth the high price.

Soooo good! And so many creative flavors. Yosef was my top choice and the blueberry oatmeal tied with pumpkin spice cheesecake. But all were great! Best I've had and better than all your major cookie chains.

Such friendly and excellent service. The cookies were warm, thick and gooey. We arrived into town late and missed the kitchen cut off (20 mins before closing). However, the kind gentleman found us some chocolate chip cookies. I don’t even like chocolate but these were the best chocolate chip cookies I’ve ever tasted. I actually ate it all. I can’t wait to go back tomorrow and get their other flavors. My daughter, a chocolate chip cookie lover, also said it was the best chocolate chip cookie she’s ever had. A must visit!!

I asked the pink haired cashier to pick out 6 of her favorite cookies for me to try and they did not disappoint. Cookies taste rich but have a light, airy quality that are absurdly delicious. Favorite was the strawberry cheesecake cookie but all were great. More on me for not realizing and not a big deal but understand that they are baked to order so expect to wait while they are in the oven. Trust me they are worth it.

Interesting selection of cookies and drinks. Wait for 20 minutes as cookies are baked fresh is absolutely worth it! We are looking forward to going back before the end of our vacation. Enjoyed the hibiscus blueberry drink with daisy, snickerdoodle, honey peanut butter, and oatmeal raisin cookies.

- That's all. Service is always great. Chocolate chip is always ready. & the Blueberry white mocha latte is always on point

This spot has a really thoughtful use of space with comfortable seating, kid-friendly restrooms, and even a cute little playhouse outside for the kids to enjoy. It's a great place to hang out, and the friendly customer service adds to the experience. They offer a good selection of cookies, and everything is made to order, so the cookies are always fresh and warm. That said, be prepared to wait about 10-15 minutes for your order. The quality definitely beats Insomnia Cookies any day! Highly recommend trying the s'mores cookie and the chocolate chip cookie brownie--both were tasty. Unfortunately, the cookies were undercooked and way too doughy, to the point where they literally fell apart in my hands. It made them a bit tricky to enjoy. On top of that, the pricing was disappointing. A lot of the cookies fall under the "premium selection," which comes with a $1.50 upcharge. I ended up paying $16 for just three cookies! To make matters worse, the lady at the front even charged us for a tiny cup of milk for a toddler. Not okay! Lol. If you're willing to splurge and don't mind the doughy texture, it's worth checking out for the cozy atmosphere and unique selection, but be aware of the premium pricing and consistency issues.

Absolutely delicious cookies and the people who work there are so nice. I have experience ordering in person, online for local delivery and online for shipping. They were very helpful getting an order delivered to my App student. Highly recommend.

Oh yes please! Walked in here on a whim. The smell causes small convulsions of joy. Ordered a chocolate chip, oatmeal raisin and snickerdoodle. All amazingly wonderful, delicious and they promised the calorie count was nothing to be concerned about. :) They make them fresh so call ahead. It takes 15-20 to make yours. I happily waited in the smell of that place. Waiting area is very small. Just sit and enjoy. The check in gives you a free cookie too!!

was in the area for game day and it's never a trip to the high country without cookies from here. easily placed a pickup order and got it right on time. cookies are always 10/10.

These cookies were amazing!!!! You do have to wait at least 20 minutes for them to make your cookies but it's because they are all made fresh! So many great cookie combos and we loved every thing we tried. Wish we lived closer so we could go back!

I placed an order of holiday cookies on 12/18 for a dear friend of mine in VA. The cookies never arrived by UPS when their website order tracking indicated UPS delivered on 12/21. I checked with my friend who was home all day that day and also has a camera and no delivery from Appalachian Cookie Co. I have emailed them twice now about the no delivery with no response. I am very upset and want a resolution to this matter. It does not matter how good your product is if you do not communicate with your customers, or ignore them in my case.

The cookies were fantastic. I had to grab more before I left the area. I recommend checking them out.

I ordered cookies from here and was so thrilled when they arrived! Beautifully packaged and individually wrapped assortment of flavors. My top favorites: 1) cheesecake, 2) chocochip cookie brownie, and 3) chocolate peanut butter porter. The cheesecake was out of this world delicious, more like cheesecake than like cookie. Not to sound gross with my word choice, but I loved how soft and wet they were haha! I absolutely love this company for giving back to the community as well. They have a subscription option for a dozen cookies sent monthly, and in exchange they donate 30 pounds of food to a local family. I fully support this business and am spreading the word about them. They ship nationwide!!

Oh man this place rocks!! Visiting Boone we looked up dessert options in the area and this caught our eye. Walking into the place it doesn't look like much. It almost appears closed because there isn't much activity going on and the cardboard boxes everywhere make it look closed. But don't let that discourage you, because their service and their cookies are amazing! Yea a little pricey, but delicious! My favorite is the cookies and cream and the white chocolate macadamia. We ordered them two nights in a row. I hope they reopen a location in Charlotte.

It was worth the wait! Great service with a smile and yummy warm cookies. We only got 3 but will be back.

Amazing cookies better than crumbl!! The fried oreo cookie is the best. All of their cookies are delicious and fresh

Hands down the best cookies you'll find anywhere. Nothing compares! You won't be disappointed.

I think they should consider changing their business model to at least have some (basic flavor?) cookies available when someone walks in who hasn't placed an order ahead and doesn't want to wait or have time to wait 20 minutes for their cookie order to be ready. Yes, their cookies are good but 20 minutes is a long time to wait for them. Some customers don't really care about made to order nearly as much as quick service and convenience. I totally get the whole made to order thing they're doing but the problem is that it leaves a bad first impression for first-time brand new customers who aren't aware that the common way to order from here is to order ahead. Returning customers may know to do this but new customers expect to walk into a cookie shop, grab some cookies, and go. Personally, I went here a few years ago when I was in town and really enjoyed their cookies. I don't go to Boone that much so I was really looking forward to visiting here. This was literally the only business I named by name that I wanted to stop by. Obviously, I completely forgot about the 20 min wait and unfortunately didn't have time to wait as we were really just stopping by Boone for a quick pitstop so I was really disappointed that I couldn't get my hands on any of their cookies. Oh well, I guess I learned my lesson and will hopefully remember next time I plan to be in town. But just my two cents to hopefully accommodate different types of customers.

The best cookies. I love getting them during college and ordering them to my dorm/apartment. Now I always have to grab some whenever I am in town. I got engaged in Boone and our first stop to celebrate was of course some app cookie co. The peanut butter one the best and the classic chocolate chip is amazing as well. I know all the flavors are great so get a variety pack and try them all. Great people and even better cookies!!!

I don't know how a cookie company from Boone, NC made its way to this California girl's Instagram feed, but I ain't mad at it! Granted, I have been ordering cookies nationwide due to Covid. It was only time that Appalachia Cookie Co. would make its way to my heart... and stomach. I'm a huge fan of specialty flavors, so what particularly caught my attention was Appalachia Cookie Co.'s Valentine's Day sampler. It consisted of red velvet, pink champagne and red wine dark chocolate. I mean, come on... pink champagne and red wine dark chocolate cookies?! So unique! I also ordered the best sellers pack for good measure, which included their most popular items: chocolate chip, blueberry white chocolate, cheesecake, sugar, snickerdoodle and honey peanut butter. I also very much appreciated that Appalachia Cookie Co. has cookies for people with specific dietary restrictions. For example, they have a menu of keto, vegan and gluten-free cookies. No person left behind! I took advantage of their free shipping promo, so a dozen cookies came out to about $42 for me. I found that this was such a great deal based on my experience so far ordering from bakeries on the East Coast. I placed an order of the cookies on a Wednesday and received them on the following Wednesday. Unfortunately my cookies were delayed a day due to inclement weather, but the cookies were packaged well and none were damaged during transit. I will say, however, that I think it's possible that the cookies lost their freshness since some were harder than others... but then again, perhaps harder cookies are their thing? I have 1 dozen of cookies to methodically go through, but I can assure you that the cookies are tasty based on the 4 cookies I've tried so far. I had the cheesecake cookie first, and it was definitely the way to go to make a lasting first impression. I've had many cheesecake cookies, but Appalachia Cookie Co.'s was probably the most accurate representation of a cheesecake cookie I've ever had. It really embodied the taste and texture of cheesecake. I also really enjoyed the white chocolate blueberry cookie. It was sweet and fragrant, and I loved the surprise oatmeal that attributed to the texture. This cookie was hard though. Lastly, the pink champagne and red wine dark chocolate cookies totally won me over! These were both really soft and chewy, and I loved that both were loaded with white chocolate chips and chocolate chips respectively. The taste of champagne and red wine were pretty subtle, but I got what they were trying to put down. Looking forward to working my way through the other flavors!

Just received a dozen fresh baked vegan cookies from my mom for the holidays from Appalachian Cookie Co. They are so, so good! They are delicious, chewy, and individually packaged, so i look forward to sharing them with friends and family. The decorative box they came in also made it a super special gift to receive in the mail. Highly recommend their cookies (and shipping some off to loved ones as gifts)!

GREAT cookies...but after going inside I wonder about the cleanliness. VERY dirty & the sanitation rating is not posted.

They should call it appalachia chowder co. My good friend mark and I went in this afternoon for some cookies. It's a classic day after a Boone monsoon kinda Saturday if you're catching my drift. We had just watched a movie, and were preparing to chow down on some delicious cookies before shopping for a new winter hat. I'd been dreaming of these cookies for weeks now. I finally found a spare moment and decided to spring for some sweet treats. Good experience starting out - nice fellow up front took my order, but perhaps could've been a bit more knowledgeable on pricing. I ordered the 4 "secret menu" cookies, which are actually no secret at all, as they frequently advertise them all over my Instagram feed, but I was a sucker and fell for it. I also ordered cheesecake and blueberry white chocolate oatmeal cookies to complete my half dozen. I was astounded to find out my cookies wouldn't be ready for 15-20 minutes, but alas, I wasn't angry because I knew they'd be fresh. After going for a walk with my friend steven who I mentioned prior, we came back to our cookies nice and ready. Ecstatic, we opened up the box outside and started chowing down. We began with the Cinnamon Toast Crunch looking cookie, but let me tell you, it was no cookie at all. This thing was a pile of goo, perhaps no more than halfway cooked through, and I'm being generous. Confused and bewildered, we continued. Next up was the s'more cookie, and my goodness, this thing was a thick pile of chocolatey, sticky, goopy, poopy, soupy, mushy, gushy, cookie dough chowder. This thing gave a whole new meaning to the word uncooked. Beaten down and morale dropping, we continued rummaging through this forest of cookie dough madness. We moved on to the pumpkin creme brûlée or whatever it was, along with the Reese's one. We were blessed to find the pumpkin one truly did resemble what I had envisioned when I had originally walked in. It was nicely cooked and delicious in flavor - a remarkable experience. The Reese's one however fell just in line with the first two. A sludge of near motor oil consistency with a hint of peanut butter chocolate flavor. Finally having persevered through the four secret menu cookies, we went on to the regular menu ones, the cheesecake and blueberry white chocolate oatmeal. We discovered both of these to be wonderful, coating my taste buds with that sweet cookie goodness I had been craving. Once we had tried all of the cookies, we went back in and asked if they were supposed to be so gooey, to find out that indeed they were. Disappointed, we left the store. Overall, this place really isn't that bad. We found that once the cookies sat out for about an hour, they firmed up nicely and were much more manageable. Just heed your expectations on the secret menu ones if you're going to try them out, we were extremely disappointed, especially when paying 5 dollars a cookie.

I actually don't know what to say about his place that would be helpful for anyone. I mean, it's damn good. Obviously. There's plenty of options. Prices are reasonable. It does take a while to get your order, but that's because they are baking the cookies... duh. I suggest simply calling in over the phone and stopping by 20 minutes later to pick up your order. Make sure you announce you are there, and if you've been waiting a while, remind them who you are (once I sat for like literally 40 minutes because my cookies were ready, and they forgot I was there). You can, of course, also order for delivery. Eating inside is not an option. There's a long bench built into the walls of the place for you to wait while you pick up your order, but it would probably be weird for you to simply sit there and eat. There are not any tables available. I find the cookies from this place to be a favorite for my out-of-town guests. I suggest trying a variety of cookie options; the ones that seem rather unique have turned out to become my personal favorites. Also, for you artists or those creatively-minded (or kids), ask for a cookie box that you can decorate and have hung up on the wall as their decor.

We ordered 18 cookies to-go. They have a wide variety of flavors of cookies, and we wanted to try most of them. The cookies and cream cookie was my favorite. This is a personal preference, but I didn't prefer the crunchy, hard texture of their cookies. I like a soft cookie.

Is still waiting on David the manager is the manager to act like a manager and do his job I think David needs a Harry to help him run the business. Still waiting David I'm sending this to the Better Business Bureau it's too bad but you've gonna lose a good customer.

We always enjoy Appalachia Cookies and seek them out when we are in the area. Our experience this time was a little challenged just because of mobile ordering (COVID protocol I suppose). But the cookies were fabulous as usual!!!

Need a gourmet cookie "fix" and one right out of the oven? This is definitely your place! Although AC has home or office delivery and lots of onsite cookies ready to go, we chose to wait for "warm right out of the oven". And, we were glad that we did. We were lucky the batch right out of the oven included exactly what we wanted. A very short wait. We chose these concoctions: chocolate peanut butter, cookies and cream, sugar, and I chose a famous one written up by Paula Deen's magazine -- "Blue Berry White Chocolate Oatmeal". The BBWCO was outstanding and I can't imagine any better, but I love plain old oatmeal cookies. I also found the Cookies and Cream just as good. My guests were equally as pleased. Don't expect a fancy place to eat since much of their business is takeout or delivery. I didn't mind the wood benches because it doesn't take very long to eat these cookies despite their generous size. If you want a special cookie warm, but not immediately available, they will make it for you -- but expect to wait 20 minutes. Milk and coffee is available. You may experience their cookies during Appalachian Summer events when they are sold at events.

Updating my previous review. Very disappointed in the customer service last night. The employees were very distracted and loud while we were there. We placed our order and sat down to wait. Knowing that it takes a little bit for the cookies to bake, we weren't in a rush. We waited about 25 minutes for our cookies (we ordered 6). One of the employees brought out our box, said "sorry for the wait" and we left. When we got back to our hotel and opened the box, we noticed that our order was wrong. We ended up throwing some away because the flavors weren't ones that we wanted or liked. Incredibly disappointed.

We're locals and have been supporting App Cookie Co since it's humble beginnings. We love it and are happy to support this shop, but before you go here, fair warning: ACC is very undependable. Cookie Cake examples: We've ordered cookie cakes from here with great results and break-my-kid's-heart results. This year, my son's birthday cookie cake was about half it's normal size. ACC's explanation? They were sent the wrong box size, whatever that means. (No, we didn't get a discount.) Also, we've shown up minutes before a party to pick up a cookie cake to be told that they didn't have a cake for us because they ran out of dough. (No, I didn't get a phone call or any notification, just a nasty surprise.) Taste examples: Most of the cookies, especially the Red Wine Dark Chocolate and their everyday Chocolate Chip are always divine. Sometimes the Ron Swanson is good and sometimes it's soggy. Sometimes the Honey Peanut Butter is good and sometimes it's dry-your-mouth-out tasteless. Feel free to roll the dice because the great cookies outweigh the so-so cookies 10 to two, but don't bank your ACC experience on one cookie. I'd advise you get a dozen to sample. :) Discount examples: Sometimes ACC gives random (i.e. student, BOGO, etc) discounts and sometimes the person behind the counter doesn't know what we're talking about. I've gotten to where I always awkwardly ask, so are you offering ANY discounts? My entire family highly recommends this place. As long as you're not in a hurry, can check your order before leaving, can deal with the occasional "off" cookie, and you're not counting on them to come through for you for an event, ACC is deliciously a-okay.

Bought cookies for friends doing a favor. They have tons of flavors and our friends reported that each one was fantastic.

Friendly staff and delicious cookies! They have some flavors ready to purchase, however, you can have any of the flavors they make made fresh in about 15 min. We were in a hurry so we purchased already made chocolate chip and Black Forest cookies and a cup of water to go. The cookies were really good and we want to return again to try their other flavors!

Custom 6 pack of Fruity Pebble, chocolate chip, snickerdoodle, Oreo, white chocolate macadamia, and white chocolate blue berry. All were OK. Maybe due to Covid having only curbside we lost out on fresher, warmer cookies. One the plus side not too dry or too cakey just not knock your socks off that we wanted.

These huge cookies are to die for. They come in so manny different flavors, my favorites are Cheesecake and Macadenia Nut! You must try them all and get at least two boxes to go when in town!

The best cookies in North Carolina, needs more locations, when they are hot and ready to be picked up they are to die for. I don't know what it is but they are really addicting.

Best cookies in Boone and have great customer service and they also have great vibes.

I've been a huge fan of App Cookie Co since they first opened. I stop here every time I come back to Boone. Their cookies are the best anywhere, hands down. My personal favorites are the chocolate chip and cheesecake. The cheesecake cookie will change your life!! Don't miss out on App Cookie Co.

Don't go here if you're in a rush. The cookies are made to order, so you order and sit/stand and wait. The cookies are worth the wait because they are delicious. There is a creative, diverse flavor selection (they offer gluten free- but I haven't tried it). FYI- I "checked in" and received a coupon for a free cookie :)

The cookies are amazing bake to order fresh, with a wide variety. Customer service was ok, a took the time to explain the various cookie options.

Best cookies in Boone!! All of the flavors are so good. They are expensive but definitely worth it. I personally love the snickerdoodle and cookies and cream flavors the best.

The MOST delicious cookies! Everything tasted like the made it when we ordered it. The cookies were warm and soft! Absolute perfection. Will definitely visit again next time we are in the area!

The place needs updating, they bake the cookies on site for a 15 min wait. They are very friendly, the staff was professional and kind. The gluten free chocolate chip was awful. Tasted like cornmeal and chocolate. The regular cookies - Ron Swanson,Mint Chocolate Chip and regular Chocolate Chip were tasty but extremely dough(y) they fell part of you picked them up. Nice local business, the cookies are good. They deliver until 3am and they offer. Program 30 for thirty. Feed a family 30lbs of food for $30 and receive 12 cookies shipped to your house each month. It's nice to see a local business give back to the local community. I would definitely recommend hitting this place if you are in Boone. It's a wonderful experience.

I've spent years trying to make the perfect chocolate chip cookie and I thought I had figured it out... Then my friend introduced me to ACC and I realize I still have years to go. THESE ARE THE BEST COOKIES I HAVE EVER EATEN. Chewy and crispy, not too sweet and almost better cooler than they are right out of the oven, if that is even possible. Thanks for existing and making all cookie fantasies a reality!!!

If we're being totally honest, these are some of the best cookies you'll ever have. That's all you really need to know.

Hmmmm... Wifey and I stopped here after having some lunch...we picked up a couple of cookies for our "dessert" later on in the day. Wifey got the Ron Swanson (bourbon, dark chocolate and some other stuff) and she really liked it...said it was flavorful and cooked well. I got the Honey Peanut Butter...and was a bit disappointed. It had very little Peanut Butter OR Honey flavor...actually, I should have not eaten it and wasted the calories. It was not bad, but just there...if you know what I mean Service is not bad, but you do have to wait about 15 minutes...as the cookies are baked to order...

I love their cookies, first and foremost; however at the prices they charge - both in their store plus what other retailers charge for them, I expect more consistency. If you charge "high retail" prices for your product, you can expect to be held to a higher level of accountability. My main concern is that the size and recipe for the "Yosef" or "Appalachia Gold" (same cookie, just changed its name back and forth multiple times) which is my personal favorite, has changed multiple times over the past 16 months. It is now about 50% the size it was a year ago, and just as much - if not a bit more expensive! Please go back to the original Recipe (or be diligent about consistency if it hasn't changed), and make them the size they were a year ago please. They have become way too small to warrant spending $2.50 plus tax. I want to change this to five stars, and will once the sizes go back to what I am used to seeing

This was my first visit here. I was pleasantly greeted by the staff and the guy at the register was very patient with me while I decided what I wanted to try. I ordered a S'more cookie as well as a white macadamia nut cookie and he asked for my name. The wait was about 15 minutes, I realized why people loved this place so much... Everything is made fresh when you order. Who doesn't love warm, fresh out the oven cookies?!? When I got my order, it was in a box with my name written on it... It's the little things. The s'more cookie was a bit too rich in chocolate for my liking, but I really enjoyed the macadamia nut cookie. If I'm ever near by, I would def stop by for a cookie.

Not what it once was. Placed an online order, showed up to pick it up and was told it would still be 3 hours! Web site is glitchy, no one answers the phones, and the staff doesnt seem to care. Then to top it off we got cold, over baked cookies! Won't be back,

Mm yum. So yum. Went here after dinner and I ordered a chocolate chip cookie and then by 'checking in' on yelp i got one free cookie!!!!! So I got a chocolate peanut butter also which was the best approach on a choco PB cookie I've ever tasted. (That might be extreme but it was very good). The older man who took our order (may be the owner) was very nice. The special thing about these cookies (apart from their large size) is that somehow they succeed in making just the outer layer very nice & toasty, and the inside super gooey. I love it. The two I got were rich but I was able to eat both bc I had zero self control to "save one for later" ha ha. There a reason this place was featured in "top ten cookies of America" with Paula Deen. I look forward to going back and trying the other unique cookie flavors and their coffee too. Woohoo. Also, I might add, the cookies are baked right upon ordering so there's about a 20 min. wait.

Pros: the blueberry white chocolate cookie was outstanding...and yes, I'm a big fan of warm cookies Cons: it's a little odd to me that you can't just walk in and get a cookie...I wish you could taste the bourbon in the cookie that has bourbon...prices are so-so (I think $1.69 each, and they're not huge) And just an FYI...I found them on Yelp, and there was a "free cookie upon check-in" button. So I check in, and then go to show them, and they're like "oh we don't do yelp". Uhhh, how can it offer a free cookie if you don't do yelp? They ended up throwing an extra cookie in my box, I'm guessing to make up for it, but it was a kind I never would've chosen, so it's not quite the same as not paying for one I ordered. (To be specific, it was a peanut butter one, and it was below average)

Delicious cookies, delivered super fast for a sweet birthday surprise!! Very impressed with quality of cookies and speed of delivery. Thanks very much for carefully following directions. I ordered online from CA and the birthday girl received these delights in less than one hour. I look forward to tasting the cookies in person soon.

NOTE!!!!! They no longer accept YELP coupons. We visited town and had to stop here, we bought a coupon on Yelp before going only to find out they will not honor them. This place is still worth paying full price, wonderful and creative cookie choices baked especially for you. Prepare to call ahead or wait at least 20 minutes to cook.

I had there cookies over the weekend at a wedding and took some home. Delicious!!!! The white chocolate blueberry were a big hit with the gues my husband loved the cream cheese and I can't really pick one favorite. Great jobs guys!