Applebee's Grill + Bar

Jessie was absolutely amazing! Her attentiveness was top notch! The food was great as well. Salsa was to spicy for the mother. But everything was perfect. I hope Jessie sees this and is notice that she was well respected and noticed!

Great food, but false advertising. I regularly come here(normally to go) and always get the garlic mashed potatoes. However, only twice over the past 4 months is there actually garlic in the mashed potatoes. Most of the time, the chicken is overcooked and tough. Would recommend only eating in person to ensure quality of food.

In an unkind world, it was so refreshing to deal with these friendly, upbeat ladies at Applebee’s Adrian!!!!!! Stacy was just a breath of fresh air, as she was a kind and professional manager! Trina was so nice and fun!!! Other staff, such as the bartender (whose name I do not know) were also so nice and attentive! Food was delish! These ladies are doing a great job! Customer Service the way it should be👏🏻👏🏻👏🏻👏🏻

Absolutely love this location and Trina is one of the main reasons why. She exudes significant confidence and does great with suggestive selling, it's as though she knew what I wanted to order. She has an amazing attitude, great presence and provides exceptional customer service. If that wasn't enough, you can tell by her interactions with fellow staff and other customers that she is genuine and definitely a keeper. Oh, and the food was fresh hot and amazing! This combination, along with the manager who has an equally positive attitude and personality is why we'll keep coming back.

Review gets updated from time to time. Overall, service was great. The food is usually great as well, though my most common meal is the double crunch shrimp. Me and my son love their shrimp so the endless shrimp was an easy choice. That is, until the shrimp came out. They changed their shrimp and it is nowhere near as good as what they have served the last several years. The breading tasted different, and it fell off the shrimp, which helped because there was so much that you cartel tasted the shrimp. I hope they bring back the original. Other than that it was good. The wonton tacos are amazing.

We aboustly love the food and the atmosphere and not to mention our service. Katerina is a gem ❤️ Her personality lights up the room, and her knowledge of the menu and the drinks are spot on. Thank you so much for having such a great server ❤️

I just wanted to say my family and I came in the other day and we had a server named Brittany she was awesome!!! She was very friendly and we really enjoyed her & she did a great job!!! These days customer service is usually terrible so it was very refreshing to have a server like her who actually cares about the customers keep up the good work we will definitely be back!!!!!!

I come almost every day usually get a pop and then I sometimes order if you haven’t had their mushroom Swiss burger, you don’t know what you’re missing. you have great people like Tammy Victoria, Trina Mel Britney and way too many to name. Then you have the great managers like Stacy, Anna, Cora, Deb , and but not least Kevin. Food is always hot and fresh don’t forget to try the apple pie.

Waiter was real nice, got my food fast, restaurant looks great, food was not only still sizzling when it came out but tasting amazing! Cajun butter is one of a kind.

Hadn't been here in awhile. Had the combo sampler. It was good. I had the bourbon steak. It was cooked to perfection. My honey had the steak and parmesan shrimp and he was very happy too. Waitress was amazing.

Awesome service, Brianna is so friendly and attentive. First time getting the brew pub loaded waffle fries!

When in Adrian with a group of friends monthly, we dine at Applebees. I've been to a few Applebees in my years and this is one of the better ones I've been to. Service is great, management is friendly and welcoming. The food is very good. I'm surprised it's only rated 3.5 stars. I wish I had an Applebees near me that was in a class like this one. Hats off to the staff and managment. Keep up the good work!

Worst customer service ever. Bartender ignored us for a longtime after we got our beverages and our menus were closed in Front of us showing we were ready to order. Then she takes the food order of 2 guys who came in 10 minutes AFTER us and sat at the bar across from us. Manager charged us for a beer he took 2 drinks out of so we could leave and eat elsewhere. Avoid this place!!!

Came here today for my birthday lunch. Happy 38th! Food was tasty, it usually is, but I was super unimpressed by the experience. Service was quick considering we just had that ice storm last night. Ambiance. Sucked. While waiting for our food, the server started to clear the table across the aisle from us and ended up dropping a partially eaten bowl of french onion soup on the floor. It rocketed up and out of the bowl, and straight onto me. In my hair, on my back, on my arm, on my chest, on my legs, on the table, on the booth seat back. Spent the next 5 minutes in the booth and standing in the aisle while wiping myself off and having my lunch guest wipe off my back. Manager never appeared, so my assumption is that they don't employ a manager at this location. Nothing comped for having nasty half-eaten slimy onion soup splattered on me and my clothing. No apology or acknowledgment from management that a guest was wearing another guest's leftover food because the server dropped it. And no birthday dessert (not even in consideration for their wearable mess). Unimpressed to say the least, and that's saying something when it's just an Applebees. ‍

Fast seating even while busy. Lots of food choices. Family friendly enviroent. Our 4 year old loves to eat at the Apple food store.

I've been to this location several times and expected normal subpar Applebee's service, but this time really did it for me. I submitted my order for carside pickup like I've done several times before, made a substitution prompted by the options on the website, and expected my order to be right (as one would) when I picked it up and took it home. When I got home I realized the substitution was incorrect, no big deal, called for a refund because I'm not going to eat my meal if it's not what I wanted, call me picky I guess. I was met with an excuse that the manager is supposed to be updating the website because that shouldn't have technically been an option, but they could refund me the $2.99 for my substitution. My $15 meal though, not so much. Really disappointing that an error that is admittedly the staff's fault, results in me wasting my money! Won't take a chance on an Applebee's again.

Applebee's for date night with my friend! Decided to go simple with the sampler, can't go wrong. My friend got the wonton tacos that were delicious as alway. Tastes even better when they're 1/2 off for happy hour lol. They also have an impossible burger now that my friend enjoyed Theres a new Mountain Dew that's berry flavored too and a beautiful color, I loved it! One of my favorites for Mountain Dew now. Our server Anastasia? I think Did a nice job clearing our table and getting drinks refilled. Will come back when I'm in the area

Food was awesome Server Tori was working on her birthday but did do a spectacular great job

Adrian Apple Bees Cheese Chicken Penne Pasta Love the service. Fast, friendly and clean. Tablet

Bri was amazing! Super helpful and speedy and made sure we had everything we needed!!

Terrible service.. don't ever go to this location. Very rude workers an bad service. Won't enjoy your experience an will leave frustrated and upset.

Food's decent if you expect your food to be served leuk warm and taste like fast food at a sit down restaurant. Wait times are horrible regardless of occupancy due to poor staffing. Make sure you're upfront when you walk in, otherwise "entitled old people of Adrian" will cut you off right in front of the hostess and staff will just push you back in line. The drinks are good, even though they may not bring you out the drink you ordered. ‍ Overall... I do not recommend this restaurant in Adrian, Mi. There are definitely many other better restaurants in this town. The staff was "kind" but clearly the management is strongly failing in not upholding any kind of standard here.

I have frequented Applebees in Adrian several times through the past several years. At times eating there several times a week for both lunch and dinner. Through the past few years there has been a change in management and wait staff. The one thing that keeps me coming back is the fact I have a couple favorite appetizers. I have lowered my expectations of service to just a self serve. Several times I have better luck getting my own refills at the bar. When food is slow or comes out wrong the wait staff or manager (if you see the manager) has an excuse, short staffed, just cut staff and then we got busy. I feel that their poor planning should not ruin my experience. Their food is very inconsistent especially their steak. **UPDATE** I submitted the above review yesterday. I was contacted today by the GM Michael P. in regards to the above review. I think it's awesome that he reached out and was genuinely wanting to hear the issues and wants to improve service at his restaurant. It's one thing to see these reviews but it's another to try to reach out and dig deep on what's going on and I feel he went above and beyond. Thanks Mike for reaching out. This type of customer service is hard to come by these days!

Stopped in for drinks and dinner. Happy hour apps and drinks at a great place. Our server, Alaina, was awesome and had some great suggestions for food and drinks. We had a to go order and she had it timed perfect for us to take our food as we were getting our bill. Thanks Alaina!

It gets the job done. Compliments to the head microwave.... They need to change the menu up.

Always great food. Jessica the bartender is great Always friendly. Great service. Usually our go to spot on Friday night.

We've always loved Adrian's Applebee's. But today, something awesome happened. My nephew is 4 years old and Autistic. He has to have his tablet in public places to keep him preoccupied from all of the distractions around him. We were seated at a corner booth and he accidentally dropped his tablet between the booth and the wall. Scott, our AWESOME server, was trying to help us get the tablet for at least 15 minutes to no avail. We left whilst leaving our name and number so if they could get it out. We were made no promises because the booths were bolted into the ground. We get halfway home and the manager, John, called us and told us he did everything he could and got it out for us. We love Applebee's and are so thankful for how helpful their staff is! Thank you so much!

The seating to enforce social distancing is really enforced . So I couldn't eat together with my large party of people. The food and service was consistently good

They have got to have the worse maintained men's bathroom I have ever seen. There is literally piss running across the floor every time I am there. I would suggest a manager check the restrooms every hour

This is my first time at this Applebees in Adrian. Me and my wife who are newly weds came to this place as a little date night and our server was ver slow at taking our order and it took them forever to get our alcoholic beverages. I got the aloha mana margarita and I can tell they over poured on the alcohol as it was very strong and it felt like I was taking one big shot of whatever liquor is in it. This will be first and last time coming to this Applebees location.

I took my wife for a late night Valentine's dinner after she had a long day at work. I got the prime rib sandwich and I really enjoyed it. My wife got the three cheese chicken penne pasta, she also really enjoyed her meal. But I have to say we had the best absolute server, Brianna Oliverarez. Every time we see her working we request Bri. She always makes sure we are taken care of.

Food is good employees are extremely overworked so it causes them to be just a touch nasty to The customers especially when they're walking away and you can hear them talking about you to another employee

Came in on a busy Friday night and sat in the bar. Brandon is hands down the best bartender in the building. Strongly recommend him for fast friendly and delightful service.

Good food, great fast service. Triple bacon burger is the best. Tiffany was awesome!!

Food was nasty. Waitress (Krissy) was even worse. Messed up our order. Slammed things on our table. Not friendly. Asked for a to go, brought the wrong thing. Just not a good experience with her at all. I get covid is making life amazingly difficult, but at least act like you want to be working and not treat customers shitty.

Bri was fantastic! Always kept my water full and made my birthday special. Thanks Bri!

Had a waiter named Garrett C. and I was not impressed with his service. He took off from the table way too fast, Steak was over cooked, and he just wasn't as attentive as other waiters and waitress' I've had when coming here. Hopefully he steps up his game next time.

Nancy was amazing! Always love sitting at the bar. It's a chain but with that in mind, food is quite good! The Thai shrimp salad was amazing! Great flavor and amazing texture! Pretty impressive. The drinks and specials aren't anything to write home about but it's a great place to just come and eat and enjoy the company!

The oriental chicken salad was so delicious, it's my favorite, and the mozzarella sticks were fantastic. The car side server was very friendly and the food was on time, can't wait for my next Applebee's experience

We have come not to expect much from the food at this Applebee's but there is no excuse for the bad service. Lacked the skills to prioritize his time between tables and wasn't very bright when we were asking questions. thankfully, someone else brings out your food when ready, or we might still be waiting for it.

I wish I could give this Applebees 10 star's!! While attending Siena Heights University, this was kind of the "hang-out spot", especially after receiving your work-study paycheck-lol. I miss BIG BOB so freaking much!! I loved how he would come over to my table, and talk to my friends and I about his wife and her limo driver boyfriend. Until this day I do not know if he was being serious or joking, but whatev.. I still loved going there nontheless. I will be honest about the service, yes, it was "iffy" but since we all went there to drink and get the 1/2 off appetizers anyway (atleast when we were 21 that was the main reason) I did not mind the service!! We were always groups of 10 or more anyway; sometimes more depending on who you saw was already there!! Compared to other Applebees in my area (Northville, Westland, Farmington Hills) this one is by far the best!! It was just the atmosphere that I will always be drawn to. :)

Such a great atmosphere!! My servers name was Kelsey, which we get a lot, and she has such a great attitude and is always so sweet! At times this is a busy place she she just works so hard and has always been so great when we have her!

This location is getting 2 stars ONLY because our server David was great. My husband and I just left after finishing our meal. Both of us had ordered a Parmesian n Shimp Sirlions. Mine was ordered Medium RARE, and his was ordered MEDIUM. What was brought out was 2 WEll done steaks. When asked how our food was, I told and SHOWED the waiter that the steaks were well done. He agreed, and offered to have them redone. I told him I DO NOT SEND FOOD BACK very politely. (Having worked in the restaurant industry for 19 years, I know better) He sent the manager up to check on us. When she asked about our meals, I again told and SHOWED her that the steaks were way over done. Again, she offered to have them recooked and I said no (again telling her I NEVER send back food). She offered a discount or some coupons. Our bill was $50.18 for 2 way overcooked steak dinners and 2 bowls of soup and a coffee and ice tea. What the manager gave me was 2 $5.00 off your next visit coupons (which can only be redeemed 1 per visit). This was like a slap in the face. I now know that WE the customer ARE NOT valued by Applebees. And i absolutely will NEVER be patronizing them again. This was the equivalent of saying "You are not worth our time to get your order right the first time. And you are not worth our worrying about getting a chance to get it right the 2nd time. Because after this insult, I will not give them a 2nd chance to charge me $50.18 to insult me a second time.

I have to admit that I am hard pressed to give this place more then 3 stars because it is a huge chain that everyone knows about. I will say that on MOST nights the service here is pretty good and on Sunday - Thursday after 8:30pm the half off appetizers and drink specials are a big draw for the two colleges and locals alike. If you like Applebee's you'll be happy with this one and if you've never gone to Applebee's I would like to welcome you from out under your rock.

This is an amazing place to take family, first date ect. The wait today was really wrong. We called for a reservation and they told me to download Yelp! So I did created an account and made the reservation. Once we got here, they proceeded to tell me that they don't take reservations. I was very mad, and irritated. The waitress had made up for that though. She was really nice, and was on top of everything

Best place in Adrian to get food and drinks. Especially lately with their dollar long islands. Can't beat the price and service!

Tina the Bartender is back. I am removing my bad review and returning to Applebees after an extended absence. Updated May 2011

Can't beat there portion and not one thing to complain about as far as food used to to be a employee and can still honestly say that the foods are A +

They were a little slow when we walked in. Waiter was excellent very pleasant & efficient. Nice experience. Food was good, hit the spot.

Not far off from your typical Applebee's experience! Our server was Brooke who was outstanding. The food was great! Definitely frequent a little too often but overall great!

Good food and very quick, drinks were great. Kayla is a spectacular bartender. Excellent drinks and service. Definitely coming back

This is probably my favorite place to eat in Altus. The waiter was really great and got our order just the way we wanted. His recommendations were spot on. I would recommend applebee's to any and all of my friends. I love the food, the service, everything about this place. If you want the best in town go to applebee's.

Food was good. Drinks were good. My waitress on the other hand was not. She tried to cash out 3 different times when we told her we were staying and drinking. Then she told us last call at 11:30 when they closed at 1....

Interesting. I wanted to leave a review on our experience tonight and found my review from three months ago explaining the food has been lacking, even down to sprinkling seasoning on their awesome pretzels. Well, tonight was no different. Our service was awesome and we ordered pretzels to start and they arrived with zero seasoning as well as being VERY underdone. Our waitress agreed and took them back and quickly brought us a new batch. Exact. Same. Problems. So, we put them to the edge of the table and told her (now that our other food was in) that we didn't want to try getting them cooked again. She apologized and brought the gm (Mike) over who is always helpful. He even offered to make them for us. However most of his talk to us made us feel like we just must like them over done and suggested we ask them to be dropped longer when we come in next time. These were clearly not cooked all the way theough, you could tell by the elasticity of the dough and it's denseness. The biggest issue for me then arose when another waitress mentioned they were getting complaints yesterday about the pretzels being undercooked as well. Overall service was kind and accommodating. Just unfortunately the food dropped the ball.

Service was great. having the classic broccoli Alfredo drtgvcc vgfdxc Fghfsev hfghbbn

Good times, great tv view-ability for the games. Typical chain on the food front but relatively reliable, 1/2 off app after 9.

The only reason why I'm even giving this place a star is because the host was nice and quick at seating. We've been here almost an hour. She came and gave us a refill and didn't pick up our appetizer plates or dirty glasses and there's no sign of her. Beyond irritating watching people get food and drinks while we sit here with dirty plates and cups on our table.