Michael D.
Yelp
Came here today for my birthday lunch. Happy 38th!
Food was tasty, it usually is, but I was super unimpressed by the experience.
Service was quick considering we just had that ice storm last night.
Ambiance. Sucked.
While waiting for our food, the server started to clear the table across the aisle from us and ended up dropping a partially eaten bowl of french onion soup on the floor.
It rocketed up and out of the bowl, and straight onto me. In my hair, on my back, on my arm, on my chest, on my legs, on the table, on the booth seat back. Spent the next 5 minutes in the booth and standing in the aisle while wiping myself off and having my lunch guest wipe off my back.
Manager never appeared, so my assumption is that they don't employ a manager at this location.
Nothing comped for having nasty half-eaten slimy onion soup splattered on me and my clothing. No apology or acknowledgment from management that a guest was wearing another guest's leftover food because the server dropped it. And no birthday dessert (not even in consideration for their wearable mess).
Unimpressed to say the least, and that's saying something when it's just an Applebees.