Jason J.
Yelp
Been here before. Never this bad. Used to work at an Applebee's, years and years ago. A lot has changed. I'll never go to an Applebee's again. Here's why :
Took the wife and our twin teenagers. I understand it was 7:30pm on a Sunday, but here's an idea...try.
Hostess didn't smile and seated us with a mild disdain for life. Server was, oh how do I put this? Obnoxious.
Clearly a college kid, which in itself wasn't the problem. Nothing against college kids. This one? Different story.
She greeted our table by saying "have you been waiting long?" Both of my kids replied with "no we haven't, it's ok." She stood there for what seemed an eternity STARING at me, awaiting a response. So I finally said "no, like they said, we're fine". Placed our orders and waited for our apps.
Manager ran out our apps with NO app plates and then asked us if we wanted app plates. Yeah, sure, ran back there and get em. Really? Bring them with you, and if we don't want them we'll tell you. Smh
While waiting for our entrees, I was telling my kids a story about something and the server completely stops me in the middle of talking and says "sorry I'm eavesdropping..I think what you're saying isn't correct..sorry for eavesdropping" and then stood there staring at me. First off all, F off. Second, mind your business. Third, I'm with my friggin family. Can we have the freedom to engage in conversation without you completely interrupting? Maybe? Cool, thanks.
My son had the riblets and was never even offered extra napkins. Kind of a no brainer to anyone who's ever eaten ribs. Wife and daughter had the chicken with potatoes. Huge pile of half cooked onions on the plate. I mean, a HUGE pile. Chicken was dry, as the potatoes. Drinks weren't refilled in a timely manner. Servers were vacuuming right next to us. Like, really? You don't close for hours. Wait until we're gone.
Another thing...since when did Applebee's think their food was so fucking amazing that they get to charge over $10.00 for most plates? I could have gotten full, for 1/4 of the cost and had better service at the Taco Bell next door.
I asked for the check and she said "you can pay with the kiosk on the table." Oh ok, my bad, sister. I thought this was your job. Also, I don't work here.
I went to swipe my card on the kiosk. Battery dead. Waited another 5 minutes then went all over the restaurant to find a manager, that had no name tag on. I only knew he was a" manager" because I saw him exiting the kitchen.
She brings my check and sets it RIGHT NEXT TO my credit card. Right...next...to it. Hello? Clearly I'm ready to pay. Just take my card already!
No one asked us if we enjoyed it. Lucky for them. I asked for ketchup, seeing as how I ordered a fucking cheeseburger with fries. She brought me 2 nearly empty bottles and actually said these words: "these are on their last leg so there ya go, hopefully that'll be enough for you." Wow. Thanks. I think.
One bottle leaked everywhere when I opened it and the other one had barbeque sauce CAKED allllll over the cap. What the fuck dude? How disgusting is that?
Be a professional. Do your job. Have a brain. This isn't that hard. $55.00 for a light late supper with the fam, and this is what I get.
Do yourself a favor. Don't go this Applebee's. Don't go to Applebee's anywhere for all I care. However, if you like sub standard service, obnoxious and rude servers, managers who don't care about their guest's experience and like shitty food, then this is the place for you. Have fun here and sanitize yourself upon leaving and eating your shitty meal.
Update to this post:
Later that night I woke up at 1am for an hour with explosive diarrhea.