Paisley R.
Google
I’m literally not impressed if I write a bad review. I rarely write reviews. I visited this particular location last night 11/10/2025. I ordered To-Go/Carside. Before arriving they told me that my order would be ready at approximately 7:01.
When I arrived it was 7:04. I waited until 7:15 to go in and pick up the order. As soon as I walked in a young lady asked me if I had a To-Go order. I said yes.
When I arrived home, what I had didn’t match what was on my receipt. I ordered the Blackened SHRIMP, and Andouille Sausage Penne, NOT the CHICKEN Andouille Sausage Penne.
I called to see if they could possibly fix the mistake. One of the waitresses put me on hold, after telling me that she was going to get her manager. No manager ever came to the phone. I called back a SECOND time, someone picked up the phone, and hung up on me. I called a THIRD time, someone picked up the phone again, and hung up on me. Completely unprofessional.
So here I am in the reviews! 🤭🤗 Not to mention, my meal was $43, and I was able to give a 20% ($8) tip even though I ordered carside, and had to exit the car to go in and grab my order. 🙃 & people wonder why people don’t tip.
Terrible customer service, rude and unacceptable. Not a good experience.