Applebee's Grill + Bar

Wasn't a fan of this specific location. Pros not to crowded almost empty so we got seated quickly. It did take some time for the waitress to come and we mentioned needing plastic utensils she said the store was out of stock. Her attitude was dismissive. The food took a long time to come out despite no one being there. Pros she did refill our drinks without us asking.

Visited Applebee's with my son to utilize a promotional offer. Although the promotion included a complimentary side of coleslaw with each order, this was not provided. Notably, the restaurant was understaffed, which was evident as other patrons grew impatient with servers. While the service at my table was not subpar, the staffing shortage detracted from the overall experience and diminished the appeal of the promotion.

Devin is a great server/bartender! He provides exceptional service and was very attentive! He had a smile on his face and was happy to answer any questions I had about the menu. He always kept my refills coming without me having to ask. I will be coming back more often as long as he’s my server.

We went here to celebrate my daughter's birthday. We were a party of 8. Our waiter named Rosetta was amazing!!! She was on top on the serving us,sweet any nice and most of all is very genuine. She brought us ice cream with chocolate fudge. They sang happy birthday and played a happy birthday song Will ask for her every time we go. I know she there on Saturdays . The food was amazing as well.

Jaymee and Crystal were wonderful servers. We had the baby back ribs and they were very delicious. Wonderful Atmosphere and Great Service

Hayley P was AMAZING! She was so sweet, attentive and gave great suggestions. Loved having her as my waitress. :). She was quick to refill my beverages, my food came out fresh and hot and she periodically came to check on me. I'm definitely coming back. :)

Visiting with my kids for a multi family vacation. The staff was amazing. I wish I kept the receipt so I had my servers name. She was so good to us. We stopped by on our way to the airport for a quick lunch. She was so attentive and friendly. I've been to a lot of Applebee's locations, but this was by far the best experience I've ever had. The restaurant is very clean and the staff is great.

Tamlin took care of us and she was amazing! Very attentive and accommodated our requests happily. Our food came out fast and fresh, and it was delicious. Great atmosphere as well.

Service was a bit slow but we went on a Friday evening and got half price apps. Price wise was great food was good. Will definitely go back.

Had to call for the food to be brought out lady didn't seem happy on the phone, when it did come out the guy said the wrong name shrugged it off, when I got home I felt like I made a huge error ordering from this place. The artichoke dip looked disgusting was super salty as well, the sandwiches were all soggy, the kids burger had a heart of lettuce piece instead of lettuce, the club sandwich was super salty I will not be returning to this place. When I arrived it was dead hardly any cars so I should've seen that as a red flag.

Very slow service, but food was good. They didn't bring our bread sticks till the end.

Excellent service. Military discount. The iriblet tasted good but I didn't realize it wouldn't have much meat. The burger, the sample appetizer (I forgot to take picture) was good. The chicken and shrimp were good. Clean and they updated from the last time I was here.

Haven't been to Applebee's in a while decided to go just to see what it was all about again. The service was perfectly fine the staff was super nice offered to go drinks after our meal. They even recommended with their favorite things at the restaurant were. The inside of the restaurant is typical going to Applebee's decor nothing crazy table is a little sticky. They wiped it down for us no problem. The food was all right. It was decent. The chain needs to revamp a little bit and change some things.

Had been seeing their lunch promos for a while and as expected the photos always make the food look amazing right? Wife and I were near an Applebees so decided to chance it and go grab their lunch specials - the cheese burger (minus bacon) and the fried chicken sandwich. Ordered the way it comes minus the bacon as mentioned above. Well, I was wrong! The meals were really good! The bun was toasted perfectly and the burger stayed together until the last bite. The fried chicken sandwich was also good but too much to finish. We got great service from Destiny who informed me that Joseph in the kitchen made our food. Awesome job Joseph! Restaurant was clean but there was a slight sewer smell. They need to pour water down the drains as it's a P-trap issue. Other than that everything was great. This was the 1604/Bandera location!

My wife chose Applebee's for dinner on her actual birthday. She had already had two dinners on other dates. Her reason for choosing Applebee's was that it was close to Coldstone. To be honest, I wasn't excited because my memories of Applebee's were not so fond. It just wasn't my type of place for many reasons. I am not a happy hour person. I usually do not like appetizers. And, the food seemed lacking to me. Well, this visit totally changed my opinion. I ordered the Bourbon Street Chicken and Shrimp. It was absolutely delicious. The mashed potatoes served with it were also really good. I also enjoyed a 1$ margarita. It was better than the $8 one I had at a well-known Mexican restaurant the other day. But, the thing that clinched it for me was our server Tovona J. She was one of the best servers I have ever experienced. She was super friendly. She went out of her way to make our visit to Applebee's more than just a quick dinner out.

Don't even have a hostess at noon. Just stand there and hope someone sees you. One cook and bartender that looks like he hates his job. Yup nope. I see why the star count so low on this place

We ordered online and had my husband pick up our order. When he returned home, my three-year-old daughter was so excited for her dinner. Unfortunately, her food was not included, even though we paid for it. It was a difficult thing to explain to her to say the least.

Our Saturday lunch visit was more than what we could ask for in service and food quality . We were greeted quickly with a welcome . We decided to eat at the bar and have a few cold beers with our meal . AJ the server was enthusiastic and offered us all the daily specials with a smile! She never let us out of her sight to notice if we needed anything . We had ice cold Blue Moon draft beers with cold fresh orange slices. Lunch specials were half off appetizers from the bar. We had the pretzel with beer cheese! Best pretzel I've had ! It was baked perfectly with just enough course salt to make the sweet taste hungry for more . We also had the clucking chicken sandwich . All the food was steamy hot and tasty . Without the service of AJ we would not have had the total 5 star package ! Thanks AJ we will be back this coming Saturday to see you again !

We were seated and told a server would be with shortly. After a 5 plus minute wait we still had not been spoken to. A large party was seated after us and immediately was waited on and got their drinks. After 10 minutes we got up and left. I understand being short staffed but at least acknowledge the customers seated in your establishment in the order they have been seated.

I give a 2 because our waiter was the only saving grace. This dining experience was diabolical. I half expected Gordon Ramsay to come in and us find out we were in an episode of kitchen nightmares. Where to start. There were MANY issues. Firstly I do want to say that our young waiter was VERY good. He was handed terrible kitchen issues and was taking the fall for it. He was very apologetic and trying to correct what he could. He also was on top of keeping drinks etc. filled, things that were within his control. So I put NO fault on him. We waited about 30 min for our food (the restaurant was mostly empty when we ordered). Our waiter was very apologetic and said he would keep checking, but unfortunately he would get in trouble for "bullying" if he pestered the kitchen about it much. That they weren't allowed to get on the kitchens butts about things. My food was cold and I had to send it back. Thankfully it was better when it came back out. They did make a new plate. I waited for some ranch dressing, which our waiter went and checked on a couple of times only to come back to report that the kitchen ran out of ranch. (who's making these kitchen orders? Ranch is a staple item that you generally want to order a little bit too much of so you don't run out.) The table behind me had to send their food back as well. A table to my right had issues when we first walked in, the couple that took over that table afterwards also had issues with their food. They were also told that they were out of 6 oz steaks and waffle fries. An elderly couple was served their salad and eventually walked out because they waited for their food for so long. They had asked our waiter if he forgot about them and he again apologized and explained that he had gone to check on their food a couple of times but it was still not ready. A table behind my husband waited for their food for almost an hour. Not long after the elderly couple walked out, another table also walked because they waited for so long. I saw another table who clearly seemed to have issues with their food that their waitress was trying to rectify as well. In the end our waiter walked out, quit on the spot and honestly I cant blame him ONE BIT (though it would have been nice if he gave us a heads up. Alas, no big deal). He was the one dealing with all the failings of the kitchen staff and management. At the end a manager showed up and finally got us our box we asked for and got us out of there. After telling us the waiter had an emergency and had to leave...right. As we were leaving another customer stopped a couple of folks coming in and told them to go somewhere else. He told them about all the issues everybody was having and the other couple didn't even enter the restaurant, they turned around and left. Some serious kitchen and management issues during that shift that left SEVERAL tables extremely unhappy. Our waiter kept asking if we wanted to speak to a mgr. at the time I said no, but looking back I think he wanted us to without asking us to do so, so the manager could see how badly things were going and what the kitchen was doing. I regret now not talking to somebody then. Maybe he could have gotten some support from them then. We have frequented multiple Applebees and enjoyed them with little to no issues in the past. This one though was wild. I don't think I've ever had a dining experience where quite literally every table around us was having issues because of the kitchen. Again, I applaud our waiter even though he snapped at the end and said screw it. I cant blame him though. When you don't have good managers that keep things moving as they should and all workers doing as they should...it causes problems. And it will discourage your good employees. I wish him the best of luck wherever he goes next.

This was an experience alright. I'm sure Applebee's is a great establishment, but this specific Applebees was so terrible. Not only did I, and my family agree that the food was terrible, many other customers were agreeing with our opinions and admitting they hated their food. The service was great, however the food itself was absolutely awful. The two workers that served us were very nice! (Rose and another man that had quit on the spot). Honestly don't go here. It was so bad. Like, the queso was extremely watered down with little flavor, the chips tasted stale, the chicken looked frozen and cheap and everything else. Good-ness... terrible management but nice staff. Paul, do better as a manger please.

We got the artichoke dip with chips and it was awesome, my son had 4 cheese Mac-n-cheese and it came with grilled chicken on top so that was a must for anyone in general and his order came with yogurt with strawberries on top. My wife had their street steak bourbon that she enjoyed with red potatoes , which came sizzling on an iron pan! Delicious!!! As for me, to drink I had several Blue Moon beers on tap, hit the spot so I really recommend that beer and I ordered the chicken and shrimp street bourbon which came sizzling hot with red potatoes as well, over all we enjoyed ourselves, service was great so we'll be coming back again. Oh I forgot that I also had the French onion soup, wasn't great so that's probably why I forgot about it fellas.

The hostess was sweet asked if we wanted booth or table. The waitress was sweet and checked on us to make sure we were good. The food was delicious. Salmon was cooked just perfect and so was the broccoli. We will be back again

Just left there. Wife got her drink and food. I just figured that mine was coming soon, but it never showed up. I spoke to the waitress and she said she forgot about me. She brought the beer but forgot to order my sandwich again. After 2 hour of her not coming back, I went to ask about a to-go order I placed and my bill. She came back with a bill for $130 and the wrong credit card. My bill was $85. So I was charged $130 and $85 and told to wait a week and see if one of the charges came off. I got home with my to-go order and bit into my sandwich. It had wax paper inside. Side note: They did offer to take $20 off the price of my bill after we called about the paper in our food.

If you've been to Applebee's over the years you know that the food and service is good and consistent. I tried their Southwest Chicken Bowl and it was good and hot the spot.

This place sucks! Took them an hour to tell us that they forgot to take the steaks, and were frozen, only after we asked what was taking so long. They brought a burger out after we told them that we were leaving and had the audacity to charge us for the food that they brought out. Hungry, go somewhere else. We will never visit Applebees again. Manager never came out to apologize or even offer a comp, leaving it up to the waitress to do, who was nice and very apologetic. Shame on them, this warrants notifying their corporate office. Go to chilis instead, food and service is better.

We got take out boneless wings and spinach artichoke dip. The food is just awful. The dip was soupy, no flavor. The pic shows you their idea of Garlic Parmesan boneless wings - overcooked nuggets without any sauce. They put about a tsp of some cheese on top and that was it. No sauce, nothing. Don't waste your hard earned money!!

Terrible, steak was suppose to be med well, it was totally raw and covered with cheese?? Send it back - there was juice and blood on my plate ( I can deal with blood but that was ridiculous) even water agreed " oh that is not med well, took my plate ... came back and brought me same plate with juice and blood and my potatoes and broccoli and said steak would be out shortly. I told water to take the plate back did not want the same watery, bloody plate. I'm already exhausted talking about it, steak came back with just potatoes, steak was terrible potatoes were the only thing good and hot and the drink. This place is only good for drinks. Also that $15.00 deal the first plate they bring out is fine, after they bring you one rib or two if 2 dining in a plate for you both to get ONE each, then you get the boneless hot wings and they are slimy and salty. Terrible service. I will not go back to any Applebees for anything. No I did not speak to the manager because , I didn't even know he was the manager, he looked like the cook. And our water was the to go guy/bartender at the bar area/and waiter. I was so exhausted and I didn't want to be a mean person so I tried to contain myself, it was terrible I'm sorry.

Great staff with nice food! We received gift card and went to this branch. The staff who assisted us were nice and and for sure tried to made us feel comfortable and we'll assisted. We ordered buffalo wings, which was fine nothing extraordinary, so as the Bourbon Glazed ribs but the Bourbon Street Chicken and Shrimp (sizzling plate with mashed potato) was really good. It has a salty-buttery taste.

Well it's not often I leave a 1 star review, but there was really nothing redeemable about this dining experience. First thing is nobody was at the front door by the host desk for several minutes. There was no apology for the wait despite this place not being busy at all. Second is I ordered some special flavor of Mountain Dew I saw on the menu. When the waitress brought it, it tasted like club soda. So instead of offering to check on the syrup box to see if it was empty, she offered me a different drink selection. Her over all service wasn't that bad after that point. The food sucked. There was nothing redeeming about it. I ordered the fish and chips. It tasted like stuff you would get on the frozen food aisle at a grocery store. The garlic mashed potatoes didn't taste like they had garlic in them. Not coming back.

It took a little while to get seated even though it wasn't crowded. Still, we just needed a quick drink and some carbs before our movie. Beer was frosty and good. The appetizers are what you expect. Good spot for a drink before a movie.

I'll start by saying thanks for the free Veteran's Day meal, thanks. Now, my husband chose the steak and potatoes. This was a breakfast steak, a scoop of potatoes, just plopped on a plate with corn sprinkled around. It was very insulting, even for a free meal. The waiter told us that no broccoli comes with the steak today, meaning we'd have to pay for it or get the kiddie corn. The plate presentation was insulting. They would have been better offGrilled Chicken offering a discount on their meals than insulting Veteran's with this. We won't be partaking in the Veteran's Day meals again. The restaurant was clean, but they were dirty on how they were trying to upsale that broccoli.

Food was mid to be honest and my server was slow and the establishment was understaffed . They ran out of fries and most of the basic wing flavors were out. Overall terrible experience.

The food is good. It was well worth going over there on Friday. The service has always been good. The manager George has been been helpful. You can't beat the price. The atmosphere is good and there were more people Friday than they have been a long time. Thank you Applebee's.

First time here , stopped in for a drink around 1 pm sat at the bar . Was the only one at the bar and no one at all waited on me or anything. Seems there was a server there who kept seeing be right with you but never came back, gave it a little while sat patiently but then just the stench of the bar here was making me sick to my stomach. Very disappointed not looking to come back and don't recommend this place. Sad I have to add a star.

We stopped here for drinks last night since the pre-screening we intended to go to was full at Santikos Silverado. I hadn't been to Applebee's for drinks before so I was curious about what they have. It seems reasonable that most drinks on the menu were around $7.99 according to Maria. My husband had the Red Apple Sangria and I had the Captain Bahama Mama and they were both good-sized drinks. My husband tried their Oriental Chicken Salad and I had a few bites of it and it was pretty good. The reason for 4 stars was that we missed the board one part of the bar about the all-day specials and happy hour specials. Wish we had known about them. Will have to try them next time.

Upon my arrival, the waitress had us sit down on the waiting area, restaurant was almost empty ( 4 tables were being used). I don't understand why we had to be on the waiting area if restaurant had close to 0 costumers. The waitress then stated that they didn't had some items on the menu, I asked which items and she had no idea. I just felt like they didn't want costumers there. We left the restaurant after some time. I don't recommend this AppleBees location.

Horrible set I've waited 20mins to get greeted and another 20 and the food never came out, we left disappointed and it was just my daughter and I so it wasn't a big order

I ate here for the first time and i loved it .the service was outstanding are waiter was on top of it.the food was really good and the dessert was delicious

We came for a celebrating birthday. .... Probably one of the worst service that I have had in a long time. Not sure if it was a short staff or what ... but I will not recommend this place ever..... Follow up.... It takes roughly 20 mins to get the second order of the all you can eat in ...... they bet you by time..... you just spend enough time here to make it worthwhile... if I could give a 0 stars I would!!!!

SENIOR DISCOUNT REFUSED BY THIS 1604 and Bandera ((Silverado) LOCATION. All other San Antonio Applebees welcome the senior community and honor Applebee's corporate generous 10% to 15% discount for 55+. Seniors are warmly welcomed at The 1604 and I-10 location (in the Drury Hotel) to dine in and provides the generous discount.

Fat Shaming Manager. Speaking of the location by Silverado Theater on 1604. My granddaughter was scheduled for an interview for Hostess. Her car is in the shop so I took her myself and know she was not exaggerating when she said she was sent away immediately. I watched her go in ... and come right out. I asked her what happened?? She said the Manager told her they are not hiring for Hostess. She had a SCHEDULED interview for THAT position. I checked and they were still advertising for the position many days later. My granddaughter is a lovely girl, very groomed and dresses professionally. I wrote a letter to the Applebee's site (Contact Us) but no one ever bothered to acknowledge me. I gave them the opportunity to explain what happened but they didn't bother.

We went around 7:30 on a Saturday evening because I had a gift card to use. I haven't been to an Applebee's in several years so we thought we would give it a try. We went inside and the note on the hostess stand was a piece of paper. Nobody to greet you. And it took a little while for someone to seat us even though there were less than 10 tables occupied when we got there. Some guy came to the front to seat us. He had a hat, black shirt, a lanyard golf his swipe card(no name tag), black pants, and tennis shoes on. Nothing that indicated that he worked there. He seemed like he wasn't sure what to do with us. He seated us in the second booth from the door. We ordered our food, appetizer, and drinks. The chips seemed old and the Spinach artichoke dip was salty. Salsa was ok, just a little watery. The bomb pop looking drink was probably the he best part of the night! My chicken was over cooked and had lots of breading, I'm sure it's pre breaded and pre cooked some as it is frozen. But still it definitely had been sitting under a heat lamp. His chicken was as very rubbery and over seasoned. He said the best part was the potatoes. I think management or the owner needs to step up and figure out what is going on here and fix it fast or this place will be closing. Define not busy enough for it to be a Saturday evening. So I can say there is something definitely wrong here.

Oh my God. The fam an I have been here before, and everything is usually very good. Last night was just outstanding. The server was perfect. Great service. The food didn't take long. All the dishes were made very well. The food tasted so good. Every dish was 5 star, perfectly cooked and very delicious. Everyone should try the breadsticks and Alfredo sauce. Plus the wonton mini tacos also great. Hopefully the rest of our visits to this place will be close to last night.

Our experience was a learning moment. Our server was Ericka P and she was an amazing server. Although there were some things that threw us off from completely enjoying the moment. Our metal utensils were still dirty and had sauce residue from the previous meal someone before us ordered. And then once our food arrive we found out that the broccoli chicken Alfredo pasta was extremely bland and the double crunch shrimp had a horrible after taste. Other than that the experience was fairly okay.

I went here by myself on a Saturday evening about 8p. There weren't very many people there initially, but it picked up a little around 8:30p (it was very comfortable). I basically had the full attention of my server during my visit. My steak was absolutely delicious, as were my two side dishes. I also ordered some ribs to go and had them at home a few days later. They, too, were very good. They were running a deal for free movie tickets, which you don't see at other places. I really enjoyed myself and look forward to seeing the movie they gifted me.

Can't tell you how the food was because we sat in a booth for 20 minutes, a waiter never did come to our table even though there were at any one time 5 or 6 standing around. Left after being told they were coming in 2 minutes, didn't come even check on us; stood around holding the floor down and flirting with each other. Super disappointing.

Food was absolutely horrifying . I'd like for you all to look at some of the pictures I've taken. It speaks for itself. Tovona was an absolute joy! Stayed on her toes, gave excellent customer service and just really brought joy to the somewhat dull establishment. If I came back to this restaurant it would be only to tip Tovona then leave, no food purchase neccessry.

Had to wait 20 minutes at the front until we saw the first staff member. we ordered spinach dip for an appetizer, it came out with 5 chips and you could see the bottom of the bowl the dip came in because there wasn't hardly any. My daughter got pasta and said it was uncooked, I got the crispy chicken salad that came out the size of a side salad and the dressing was an extremely sour lemon. Neither of us ate more than a few bites and we were even given the wrong bill. We will never eat at Apple Bees again.

Very disappointed! First, it was very confusing ordering- could not tell if I was adding or removing anything on our burgers. Then after food was delivered over a hour and a half later, it seemed as if the burgers were just thrown together- they did not resemble what we were expecting. I always have good experiences when we dine in there- maybe they don't respect the folks who order take out as much?

First off the person who brought us to our booth didn't bother to give us a clean one. You can tell it wasn't clean. The advertisement sign was still on the chair and when I went to touch the table it was sticky and still had crumbs on it and it was still wet on some parts of the table. When i asked if we could have the table cleaned off he had an attitude like he wasn't in the mood to accommodate us. Our server Jesse F was hardly at our table. He was more so in the back talking with the guy who brought us to the booth. When we were ready to check out it was like he didn't want to approach our table and kept his attention on others around us. We had to flag him down to give him our card. The food wasn't that great. It was like they gave us the last bit of whatever they had left. Some of the food was burned and REALLY greasy. If you want better service and food quality I wouldn't recommend coming here.

First time here, I ordered the special that is 2 for $25 and chose mozzarella sticks with the chicken tender plate. I was asked by Jessica our waitress if i wanted double fries or fries and coleslaw as my side so i asked for fries but she never explained having 2 sides upgrades to a platter. When asking her about the extra charge she right away started giving attitude and tried to argue over it & chuckled. Horrible customer service and I will definitely not be coming back.

So, the bartender Deliliah - I believe that was her name. Basically from start to finish had an overall bad attitude and horrible demeanor not necessarily to myself but to other guests and servers. Some of the things she said really seemed like she was making her own policies. She disputed with a server when a guest returned a drink (rightfully so since it came out looking like grey slob and the pictures showed it would be pink) and then yelled at my table asking if we had any issues with our drinks which obvi we said no since she put us in such an awkward position. Then she mocked another server for taking 2 straws with a drink, saying "we don't have a license for guests to share drinks" ... excuse me like what are you even talking about?????!!! Then she had all these regulations for ordering drinks. I tried ordering a 2nd drink and she said "not until my entire first drink was done" // she also said we would only be allowed to order 3 drinks max with some of the larger drinks we could only order 1 - so even with no signs of intoxication you'd be turning down revenue..... for what reasoning??? She made the experience awful and left a bad taste in my mouth for everything else.

Applebee's failed pretty hard today. We sat at the bar. We ordered a salad and a burger. Then waited and waited. After 45 min of no food we decided to leave. The bartender who was serving us could have cared less about the situation. She didn't give us any update on our food or explanation of why it was taking so long. When we told her it was taking too long, we are going to pay for our beers and leave, she just said "yeah it has been a long time." A salad and a burger shouldn't take more than a few of minutes for them to get out. The bartender should have at least checked on the food status for us. It was a slow night, even for a Tuesday. Unacceptable.

Our server, Makayla, kept telling us if we wanted our check even before we finished our first drink! We ordered a second and she asked two more times. Was her turn about to be over or was she just racist?

If I could give 0 stars I would. My order was incorrect, and they were so rude to me. They weren't going to remake it, and spoke to me like a child. At the end of the day, you might have your policies but you can at least be kind. They were not. Even after pointing out to them what was written on the menu, I was still told I was wrong. Literally asking for less than what they gave me due to an allergy and they still wouldn't help.

Jersey was out server. It was very busy but she had it under control. She made sure that my family was taking care of as well of the other customers. She was very good and made sure everyone was happy. She was excellent and we will definitely be returning. She is amazing. Good was beyond excellent.